Setare Bhenamesh

University of Zanjan

Zanajn - Iran

Zanajn

Iran

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Scholarly Papers (1)

1.

Examination of the Impact of Customer Relationship Management and Electronic Customer Relationship Management on Customer Loyalty and Satisfaction

International Conference on Marketing and Retailing, 2022
Number of pages: 11 Posted: 13 Sep 2022
Setare Bhenamesh and Padis Panahi
University of Zanjan and University of Zanjan
Downloads 191 (293,567)

Abstract:

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E-CRM, Customer Loyalty, and Customer Satisfaction