Jayashankar M. Swaminathan

University of North Carolina (UNC) at Chapel Hill - Operations Area

Professor

300 Kenan Center Drive

Chapel Hill, NC 27599

United States

  • University of North Carolina (UNC) at Chapel Hill - Operations Area

SCHOLARLY PAPERS

23

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5,978

TOTAL CITATIONS
Rank 19,735

SSRN RANKINGS

Top 19,735

in Total Papers Citations

86

Scholarly Papers (23)

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1.

Blockchain Adoption for Combating Deceptive Counterfeits

Kenan Institute of Private Enterprise Research Paper No. 18-18
Number of pages: 16 Posted: 15 Aug 2018
Hubert Pun, Jayashankar M. Swaminathan and Pengwen Hou
Ivey Business School, University of North Carolina (UNC) at Chapel Hill - Operations Area and Tianjin University of Finance and Economics
Downloads 1,309 (33,615)
Citation 35

Abstract:

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blockchain, customer privacy, deceptive counterfeit, government subsidy

2.

Supply Chain Management

International Encyclopedia of Social and Behavioral Sciences, 2nd edition, edited by James Wright. Elsevier, March 2015
Number of pages: 16 Posted: 06 Apr 2016 Last Revised: 30 Nov 2020
Lauren Xiaoyuan Lu and Jayashankar M. Swaminathan
Dartmouth College - Tuck School of Business and University of North Carolina (UNC) at Chapel Hill - Operations Area
Downloads 882 (59,002)
Citation 2

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3.

Gig Worker Learning: An Empirical Study on On-Demand Delivery Platform

Number of pages: 48 Posted: 20 May 2022 Last Revised: 08 Sep 2024
Hongyan Dai, Jayashankar M. Swaminathan and Yuqian Xu
Central University of Finance and Economics, University of North Carolina (UNC) at Chapel Hill - Operations Area and University of North Carolina (UNC) at Chapel Hill - Kenan-Flagler Business School
Downloads 497 (123,416)
Citation 2

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learning, gig workers, productivity, quality, empirical., experience, exploratory behavior

4.

Carrot or Stick? Supplier Diversity and its Impact on Carbon Emission Reduction Strategies

Kenan Institute of Private Enterprise Research Paper No. 20-9
Number of pages: 33 Posted: 01 Apr 2020
Herbie Huang, Sriram Narayanan and Jayashankar M. Swaminathan
University of North Carolina (UNC) at Chapel Hill - Operations Area, Michigan State University and University of North Carolina (UNC) at Chapel Hill - Operations Area
Downloads 486 (126,837)
Citation 1

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Supplier Diversity; Supply Chain Governance; GHG Emissions Reduction

5.

Personal Fabrication as an Operational Strategy: Value of Delegating Production to Customer Using 3D Printing

Production and Operations Management, 1–14. https://doi.org/10.1111/poms.13981
Number of pages: 55 Posted: 08 May 2018 Last Revised: 29 Mar 2023
Nagarajan Sethuraman, Ali K. Parlakturk and Jayashankar M. Swaminathan
School of Business, University of Kansas, University of North Carolina (UNC) at Chapel Hill - Operations Area and University of North Carolina (UNC) at Chapel Hill - Operations Area
Downloads 413 (153,701)
Citation 7

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3D Printing, Personal Fabrication, Business Model Innovation, Operations Strategy

6.

Net-Metered Distributed Renewable Energy: A Peril for Utilities?

Kenan Institute of Private Enterprise Research Paper No. 18-24
Number of pages: 55 Posted: 10 Oct 2018 Last Revised: 18 Sep 2019
Nur Sunar and Jayashankar M. Swaminathan
University of North Carolina (UNC) at Chapel Hill - Kenan-Flagler Business School and University of North Carolina (UNC) at Chapel Hill - Operations Area
Downloads 363 (177,666)
Citation 29

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rooftop solar panel, distributed renewable energy, net metering, wholesale electricity market, utility, social welfare

7.

Managing Outsourced Software Projects: An Analysis of Project Performance and Customer Satisfaction

Number of pages: 29 Posted: 21 Feb 2010
Sriram Narayanan, Sridhar Balasubramanian and Jayashankar M. Swaminathan
Michigan State University, University of North Carolina Kenan-Flagler Business School and University of North Carolina (UNC) at Chapel Hill - Operations Area
Downloads 348 (185,997)
Citation 2

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Outsourcing, Software Projects, Project planning, Customer Satisfaction, Operations Management

8.

Do Noisy Customer Reviews Discourage Platform Sellers? Empirical Analysis of an Online Solar Marketplace

Number of pages: 46 Posted: 04 Aug 2020 Last Revised: 09 Aug 2022
Herbie Huang, Nur Sunar, Jayashankar M. Swaminathan and Rahul Roy
University of North Carolina (UNC) at Chapel Hill - Operations Area, University of North Carolina (UNC) at Chapel Hill - Kenan-Flagler Business School, University of North Carolina (UNC) at Chapel Hill - Operations Area and UNC Kenan-Flagler Business School
Downloads 320 (203,653)
Citation 1

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online marketplace, solar PV installation, green technology, supply dynamics, clustering, customer reviews, natural language processing, deep learning

9.

Buyback Pricing of Durable Goods in Dual Distribution Channels

Manufacturing and Service Operations Management, Published online in Articles in Advance 22 Oct 2019
Number of pages: 30 Posted: 08 Sep 2016 Last Revised: 17 Aug 2023
Gökçe Esenduran, Lauren Xiaoyuan Lu and Jayashankar M. Swaminathan
Purdue University - Department of Management, Dartmouth College - Tuck School of Business and University of North Carolina (UNC) at Chapel Hill - Operations Area
Downloads 306 (213,734)

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dual channel supply chains, durable goods, buyback pricing, manufacturer competition

10.

Impact of Market Thickness and Heterogeneity on Matches in Online Marketplaces with Active Providers

Kenan Institute of Private Enterprise Research Paper No. 4723150
Number of pages: 46 Posted: 19 Feb 2024 Last Revised: 05 Dec 2024
Rahul Roy, Nur Sunar and Jayashankar M. Swaminathan
UNC Kenan-Flagler Business School, University of North Carolina (UNC) at Chapel Hill - Kenan-Flagler Business School and University of North Carolina (UNC) at Chapel Hill - Operations Area
Downloads 184 (352,589)

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online service marketplace, market thickness, market heterogeneity, matching, solar PV installation, green technology

11.

Renewable Energy Investments for Utilities Facing Supply Targets and Intermittency

Number of pages: 45 Posted: 14 May 2024
Jayashankar M. Swaminathan and Shixin Wang
University of North Carolina (UNC) at Chapel Hill - Operations Area and The Chinese University of Hong Kong (CUHK) - CUHK Business School
Downloads 160 (398,547)

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12.

Managing Collaborative Care for Diabetes and Depression

Number of pages: 51 Posted: 18 Nov 2021 Last Revised: 04 Jun 2023
Sandeep Rath, Jayashankar M. Swaminathan and Charles Coleman
University of North Carolina (UNC) at Chapel Hill - Kenan-Flagler Business School, University of North Carolina (UNC) at Chapel Hill - Operations Area and University of North Carolina (UNC) at Chapel Hill - Department of Psychiatry
Downloads 138 (449,859)

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chronic care management, depression, diabetes, dynamic programming

13.

Indian Economic Superpower: Fiction or Future

INDIAN ECONOMIC SUPERPOWER: FICTION OR FUTURE, Vol. 2, World Scientific, 2009
Number of pages: 5 Posted: 07 Sep 2009 Last Revised: 23 Sep 2012
Jayashankar M. Swaminathan
University of North Carolina (UNC) at Chapel Hill - Operations Area
Downloads 133 (463,522)

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Indian Economy, India, Doing Business in India

14.

Are Strategic Customers Bad for a Supply Chain?

Kenan Institute of Private Enterprise Research Paper No. 18-9
Number of pages: 31 Posted: 13 Nov 2017 Last Revised: 06 Jun 2018
Yenting Lin, Ali K. Parlakturk and Jayashankar M. Swaminathan
University of San Diego, University of North Carolina (UNC) at Chapel Hill - Operations Area and University of North Carolina (UNC) at Chapel Hill - Operations Area
Downloads 115 (519,064)
Citation 6

Abstract:

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strategic customers; supply chain management

15.

Electricity Pricing Rules with Residential Solar-plus-Storage: Economic and Environmental Impacts

Number of pages: 65 Posted: 24 Jul 2024
Nur Sunar, Jayashankar M. Swaminathan and Sinan Yorukoglu
University of North Carolina (UNC) at Chapel Hill - Kenan-Flagler Business School, University of North Carolina (UNC) at Chapel Hill - Operations Area and University of North Carolina (UNC) at Chapel Hill - Department of Statistics and Operation Research
Downloads 110

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solar PV, battery storage, residential electricity prices, time-of-use rates, flat rate, electric utility, environment, green technology, distributed renewable energy

16.

Optimal Allocation of Limited Inventory among Multi-class Customers with Finite Populations

Number of pages: 78 Posted: 14 Mar 2024
Puyao Ge, Vidyadhar G. Kulkarni and Jayashankar M. Swaminathan
Rice University, University of North Carolina (UNC) at Chapel Hill and University of North Carolina (UNC) at Chapel Hill - Operations Area
Downloads 95 (595,030)

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Inventory allocation, finite population, time discounting, optimal control, Markov Decision Process

17.

Measuring Consistency in Service Delivery: Examining the Effect of Process Standardization on Hospital Performance

Number of pages: 33 Posted: 05 Jul 2024
Anand Bhatia, Swaminathan P S and Jayashankar M. Swaminathan
Fundación Instituto de Empresa, S.L. - IE Business School, University of North Carolina (UNC) at Chapel Hill - Operations Area and University of North Carolina (UNC) at Chapel Hill - Operations Area
Downloads 57 (798,844)
Citation 1

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healthcare delivery, process standardization, service variation, clinical variation, readmissions, cost, focus, complexity, capacity utilization

18.

Using Feed Supplements to Curb Livestock Methane Emissions? The Role of Endogenous Production

Number of pages: 40 Posted: 19 Aug 2024
Lusheng Shao and Jayashankar M. Swaminathan
University of Melbourne and University of North Carolina (UNC) at Chapel Hill - Operations Area
Downloads 38 (949,259)

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methane emissions, livestock production, feed supplement, sustainable agriculture

19.

Real-Time Performance Feedback and Its Impact on Worker Performance

Number of pages: 42 Posted: 06 May 2025
Zhi Chen, Jayashankar M. Swaminathan, Yuqian Xu, Weihua Zhou and Yanbing Zhou
Zhejiang University, University of North Carolina (UNC) at Chapel Hill - Operations Area, University of North Carolina (UNC) at Chapel Hill - Kenan-Flagler Business School, Zhejiang University and Alibaba Group
Downloads 24 (1,115,798)

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real time, ranking, feedback, efficiency, quality, employee, empirical, difference-in-differences

20.

Customer Learning in Call Centers From Previous Waiting Experiences

Operations Research
Posted: 29 May 2018
Seyed Morteza Emadi and Jayashankar M. Swaminathan
University of North Carolina (UNC) at Chapel Hill - Kenan-Flagler Business School and University of North Carolina (UNC) at Chapel Hill - Operations Area

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Abandonment, Bayesian Learning, Structural Estimation

21.

Big Data Analytics for Rapid, Impactful, Sustained, and Efficient (RISE) Humanitarian Operations

Forthcoming in Production and Operations Management
Posted: 01 Feb 2018
Jayashankar M. Swaminathan
University of North Carolina (UNC) at Chapel Hill - Operations Area

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big data, humanitarian operations, analytics

22.

Effect of Traffic on Sales and Conversion Rates of Retail Stores

Manufacturing and Service Operations Management, Forthcoming, Mays Business School Research Paper No. 2011-4
Posted: 06 Mar 2011 Last Revised: 19 Sep 2012
Olga Perdikaki, Saravanan Kesavan and Jayashankar M. Swaminathan
University of South Carolina, Darla Moore School of Business, University of North Carolina Kenan-Flagler Business School and University of North Carolina (UNC) at Chapel Hill - Operations Area

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Store Performance, Traffic Variability, Traffic Uncertainty, Store Labor Management, Retail Operations

23.

Is Timely Information Always Better? The Effect of Feedback Frequency on Decision Making

Organizational Behavior and Human Decision Processes, Forthcoming
Posted: 24 May 2008
Nicholas H. Lurie and Jayashankar M. Swaminathan
University of Connecticut School of Business and University of North Carolina (UNC) at Chapel Hill - Operations Area

Abstract:

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Information Frequency, Feedback, Decision Making, Newsvendor Problem, Performance