Jane A.L. Siegel

Carnegie Mellon University - School of Computer Science

5000 Forbes Avenue

Pittsburgh, PA 15213

United States

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Scholarly Papers (1)

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A Framework for Best Practices in the Sourcing Life-Cycle: The Architecture of the Esourcing Capability Model for Client Organizations

IT Services Qualification Center Working Paper Series
Number of pages: 63 Posted: 02 Apr 2007
Bill Hefley, Ethel A. Loesche, Pawan Khera and Jane A.L. Siegel
University of Texas at Dallas, affiliation not provided to SSRN, Carnegie Mellon University and Carnegie Mellon University - School of Computer Science
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Citation 3

Abstract:

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eSourcing, eSCM, eSCM-CL, eSourcing Capability Model, client organization model, best practices, quality models and systems, capability models, business process outsourcing, BPO, information technology, information technology outsourcing, ITO, IT-enabled sourcing, ITES, IT-enabled outsourcing servic