Eugene Anderson

affiliation not provided to SSRN

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Scholarly Papers (1)

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Does Customer Satisfaction Matter to Investors? Findings from the Bond Market

Journal of Marketing Research, Forthcoming
Number of pages: 39 Posted: 30 May 2008 Last Revised: 25 Mar 2009
Eugene Anderson and Sattar Mansi
affiliation not provided to SSRN and Virginia Polytechnic Institute & State University
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Citation 5

Abstract:

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Customer satisfcation, credit ratings, cost of debt