Paul A. Pavlou

University of Miami Herbert Business School

Professor

P.O. Box 248126

Florida

Coral Gables, FL 33124

United States

  • University of Miami Herbert Business School

SCHOLARLY PAPERS

102

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562

Scholarly Papers (102)

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1.

Digital Business Strategy: Toward a Next Generation of Insights

MIS Quarterly (2013), 37 (2), 471-482
Number of pages: 12 Posted: 06 Mar 2016
Anandhi Bharadwaj, Omar A. El Sawy, Paul A. Pavlou and N. Venkat Venkatraman
Emory University - Goizueta Business School, University of Southern California - Marshall School of Business, University of Miami Herbert Business School and Boston University - Department of Management Information Systems
Downloads 19,455 (368)
Citation 19

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Digital business strategy, scope of digital business strategy, scale of digital business strategy, speed of digital business strategy, digital business strategy value creation and capture

2.

Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model

International Journal of Electronic Commerce (2003), 59, (4), 69-103.
Number of pages: 34 Posted: 07 Mar 2016
Paul A. Pavlou
University of Miami Herbert Business School
Downloads 6,278 (2,628)
Citation 29

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Consumer behavior, perceived ease of use, perceived risk, perceived usefulness, technology acceptance, transaction intentions, trust

3.

Theorizing Digital Business Innovation: Platforms and Capabilities in Ecosystems

Fox School of Business Research Paper No. 15-080
Number of pages: 28 Posted: 16 Oct 2014 Last Revised: 17 Dec 2016
N. Venkat Venkatraman, Omar A. El Sawy, Paul A. Pavlou and Anandhi Bharadwaj
Boston University - Department of Management Information Systems, University of Southern California - Marshall School of Business, University of Miami Herbert Business School and Emory University - Goizueta Business School
Downloads 1,897 (18,775)
Citation 12

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Digital Business Innovation, Ecosystems, Ecosystem Capabilities, Platforms, Innovation

4.

Seeing Is Believing? How Including a Video in Fake News Influences Users’ Reporting of the Fake News to Social Media Platforms

MIS Quarterly (Forthcoming)
Number of pages: 55 Posted: 27 Aug 2021 Last Revised: 30 Jun 2023
Shuting Ada Wang, Min-Seok Pang and Paul A. Pavlou
Baruch College, City University of New York, University of Wisconsin-Madison - Department of Operations and Information Management and University of Miami Herbert Business School
Downloads 1,805 (20,255)
Citation 2

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Fake news, users’ reporting of fake news, video, text sentiment, social media

5.

Visions and Voices on Emerging Challenges in Digital Business Strategy

MIS Quarterly Vol. 37 No. 2, pp. 1-XX/June 2013, Fox School of Business Research Paper No. 14-001
Number of pages: 31 Posted: 17 Jan 2014 Last Revised: 31 Dec 2016
Anandhi Bharadwaj, Omar A. El Sawy, Paul A. Pavlou and N. Venkat Venkatraman
Emory University - Goizueta Business School, University of Southern California - Marshall School of Business, University of Miami Herbert Business School and Boston University - Department of Management Information Systems
Downloads 1,786 (20,626)

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6.

Tempting Fate: Social Media Posts, Unfollowing, and Long-Term Sales

Downloads 1,595 (24,497)
Citation 7

Tempting Fate: Social Media Posts, Unfollowing, and Long-Term Sales

MIS Quarterly, 2020
Number of pages: 52 Posted: 17 Jul 2017 Last Revised: 09 Apr 2021
Shuting Ada Wang, Brad N. Greenwood and Paul A. Pavlou
Baruch College, City University of New York, George Mason University - Department of Information Systems and Operations Management and University of Miami Herbert Business School
Downloads 1,546 (25,258)
Citation 4

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Social media, fan pages, social media posting, purchase, unfollow, crowd, population density, peak traffic hours

Tempting Fate: Social Media Posts, Unfollowing, and Long-Term Sales

MIS Quarterly, 2020
Number of pages: 52 Posted: 09 Apr 2021
Shuting Ada Wang, Brad N. Greenwood and Paul A. Pavlou
Baruch College, City University of New York, George Mason University - Department of Information Systems and Operations Management and University of Miami Herbert Business School
Downloads 49 (837,177)
Citation 3

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Social media, fan pages, social media posting, unfollow, purchases, long-term sales, crowdedness, population density, peak traffic hours

7.

'Cure or Poison?' Identity Verification and the Spread of Fake News on Social Media

Fox School of Business Research Paper No. 18-040
Number of pages: 41 Posted: 14 Sep 2018 Last Revised: 12 Oct 2021
Shuting Ada Wang, Min-Seok Pang and Paul A. Pavlou
Baruch College, City University of New York, University of Wisconsin-Madison - Department of Operations and Information Management and University of Miami Herbert Business School
Downloads 1,560 (25,375)
Citation 14

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Identity verification; account verification; online anonymity; badges; fake news; fake information

8.

On Product Uncertainty in Online Markets: Theory and Evidence

MIS Quarterly, Vol. 36, 2012
Number of pages: 32 Posted: 24 Dec 2011 Last Revised: 22 Apr 2014
Angelika Dimoka, Yili Hong and Paul A. Pavlou
University of Miami Herbert Business School, University of Miami Herbert Business School and University of Miami Herbert Business School
Downloads 1,444 (28,463)
Citation 16

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Product Uncertainty, Information Signals, Price Premiums, Online Auction Markets, eBay Motors

9.

Unemployment and Worker Participation in the Gig Economy: Evidence from An Online Labor Market

Information Systems Research, Forthcoming
Number of pages: 51 Posted: 27 Jan 2018 Last Revised: 22 Sep 2019
Ni Huang, Gordon Burtch, Yili Hong and Paul A. Pavlou
Miami Herbert Business School, University of Miami, Boston University - Questrom School of Business, University of Miami Herbert Business School and University of Miami Herbert Business School
Downloads 1,414 (29,354)
Citation 6

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Gig Economy, Online Labor Markets, Local Market, Unemployment Rate

10.

Understanding and Predicting Electronic Commerce Adoption: An Extension of the Theory of Planned Behavior

MIS Quarterly, 30, 1, 115-143, 2006
Number of pages: 30 Posted: 18 Jan 2014
Paul A. Pavlou and Mendel Fygenson
University of Miami Herbert Business School and University of Southern California - Marshall School of Business
Downloads 1,400 (29,783)
Citation 38

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theory of planned behavior, perceived behavioral control, self-efficacy, controllability, technology adoption, technology acceptance model, trust, electronic commerce, consumer behavior

11.

Why Do Online Product Reviews Have a J-Shaped Distribution? Overcoming Biases in Online Word-of-Mouth Communication

Communications of the ACM (2009), 52 (10), 144-147
Number of pages: 35 Posted: 18 Jan 2014 Last Revised: 31 Dec 2016
Nan Hu, Nan Hu, Paul A. Pavlou and Jie (Jennifer) Zhang
Stevens Institute of Technology - School of BusinessXi'an Jiaotong University (XJTU) - School of Management, University of Miami Herbert Business School and University of Texas at Arlington
Downloads 1,380 (30,486)
Citation 30

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Product Quality, Word-of-Mouth Communication, Online Product Reviews, Bi-Modal Distribution, Unimodal Distribution, Online Consumer Behavior, Internet Marketing, E-commerce, Sales Forecasting, Econometric Models, Experimental Economics, Regression and other Statistical Techniques

12.

Measuring the Effects and Effectiveness of Interactive Advertising: A Research Agenda

Journal of Interactive Advertising, Vol 1 No 1 (Fall 2000), pp. 62‐78
Number of pages: 17 Posted: 19 Jan 2014
Paul A. Pavlou and David W. Stewart
University of Miami Herbert Business School and University of Southern California - Marshall School of Business
Downloads 1,311 (32,775)
Citation 6

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13.

Does Information and Communication Technology Lead to the Well-Being of Nations? A Country-Level Empirical Investigation

MIS Quarterly (Forthcoming), Fox School of Business Research Paper 15-072
Number of pages: 14 Posted: 13 Sep 2015 Last Revised: 16 Dec 2016
Kartik K. Ganju, Paul A. Pavlou and Rajiv D. Banker
University of Minnesota, University of Miami Herbert Business School and Temple University - Department of Accounting
Downloads 1,230 (35,965)
Citation 3

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Country well-being, ICT investments, ICT policy, ICT use, ICT adoption, effects of ICT

14.

Overcoming the J-Shaped Distribution of Product Reviews

Communications of the ACM, October 2009, Vol. 52, No. 10
Number of pages: 4 Posted: 19 Dec 2013
Nan Hu, Nan Hu, Paul A. Pavlou and Jie (Jennifer) Zhang
Stevens Institute of Technology - School of BusinessXi'an Jiaotong University (XJTU) - School of Management, University of Miami Herbert Business School and University of Texas at Arlington
Downloads 1,173 (38,566)
Citation 18

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Product Reviews, Product Review Systems

15.

Evidence of the Effect of Trust Building Technology in Electronic Markets: Price Premiums and Buyer Behavior

MIS Quarterly, Vol. 26, No. 3, pp. 243-268, September 2002
Number of pages: 26 Posted: 14 Dec 2006
Sulin Ba and Paul A. Pavlou
University of Connecticut School of Business and University of Miami Herbert Business School
Downloads 1,150 (39,659)
Citation 20

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Trust, credibility, reputation, information asymmetry, price premiums, feedback mechanisms, electronic markets, online risks

16.

Understanding and Mitigating Uncertainty in Online Environments: A Principal-Agent Perspective

MIS Quarterly, 31, 1, 105-136
Number of pages: 49 Posted: 18 Jan 2014
Paul A. Pavlou, Huigang Liang and Yajiong Xue
University of Miami Herbert Business School, Florida Atlantic University - College of Business and University of Rhode Island - College of Business Administration
Downloads 1,081 (43,442)
Citation 10

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uncertainty, agency theory, adverse selection, hidden information, moral hazard, hidden action, fears of seller opportunism, information asymmetry, information privacy, information security, trust, website informativeness, product diagnosticity, social presence, book purchasing, online prescription

17.

State of the Information Privacy Literature: Where are We Now and Where Should We Go?

MIS Quarterly Vol. 35 No. 4 pp. 977-988, December 2011
Number of pages: 12 Posted: 20 Dec 2013
Paul A. Pavlou
University of Miami Herbert Business School
Downloads 1,047 (45,411)
Citation 3

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Information privacy, personal information, information privacy concerns

18.

Online Labor Markets: An Informal Freelancer Economy

Hong, Y. and P. A. Pavlou (2013). Online Labor Markets: An Informal Economy. IBIT Report, February 2013
Number of pages: 24 Posted: 15 Mar 2013 Last Revised: 22 Apr 2014
Yili Hong and Paul A. Pavlou
University of Miami Herbert Business School and University of Miami Herbert Business School
Downloads 1,028 (46,612)
Citation 10

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Online Labor Markets, Freelancer, Software Development

19.

IT-Enabled Business Capabilities for Turbulent Environments

MIS Quarterly Executive (2008), 7 (3), 139-150
Number of pages: 12 Posted: 07 Mar 2016
Omar A. El Sawy and Paul A. Pavlou
University of Southern California - Marshall School of Business and University of Miami Herbert Business School
Downloads 1,019 (47,185)
Citation 6

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20.

Skill-Biased Technical Change, Again? Online Gig Platforms and Local Employment

Number of pages: 79 Posted: 31 May 2022 Last Revised: 20 Jul 2024
Xue Guo, Aaron Cheng and Paul A. Pavlou
Georgia State University - J. Mack Robinson College of Business, London School of Economics - Department of Management and University of Miami Herbert Business School
Downloads 959 (51,331)

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Online Gig Platforms, Employment, Skill-Biased Technical Change, Difference-in-Differences, Generalized Synthetic Control

21.

Predicting E-Services Adoption: A Perceived Risk Facets Perspective

International Journal of Human-Computer Studies, 59, 4, 451-474, 2002
Number of pages: 24 Posted: 18 Jan 2014
Mauricio Featherman and Paul A. Pavlou
Washington State University - College of Business and Economics and University of Miami Herbert Business School
Downloads 927 (53,794)
Citation 17

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Perceived risk; Risk facets; HCI; Technology adoption; e-Services; SEM

22.

CIO Reporting Structure, Strategic Positioning, and Firm Performance: To Whom Should the CIO Report?

Number of pages: 37 Posted: 24 Feb 2010
Rajiv D. Banker, Nan Hu, Nan Hu, Jerry Luftman and Paul A. Pavlou
Temple University - Department of Accounting, Stevens Institute of Technology - School of BusinessXi'an Jiaotong University (XJTU) - School of Management, Stevens Institute of Technology and University of Miami Herbert Business School
Downloads 870 (58,704)
Citation 3

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Chief Information Officer (CIO), CIO Reporting Structure, Strategic Positioning, Porter’s Generic Strategies, Product/Service Differentiation, Cost Leadership, Firm Performance, Abnormal Stock Returns, Cash Flows from Operations, Chief Executive Officer (CEO), Chief Financial Officer (CFO)

23.

Swift Guanxi in Online Marketplaces: The Role of Computer-Mediated Communication Technologies

MIS Quarterly (2014), 38 (1), 209-230, Fox School of Business Research Paper No. 14-002
Number of pages: 25 Posted: 21 Dec 2013 Last Revised: 31 Dec 2016
Carol Xiaojuan Ou, Paul A. Pavlou and Robert Davison
Tilburg University, University of Miami Herbert Business School and City University of Hong Kong (CityU)
Downloads 864 (59,226)
Citation 6

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Guanxi, swift guanxi, computer-mediated communication (CMC) technologies, media synchronicity theory (MST), computer-mediated communication interactivity model (CMCIM), instant messenger (IM), online marketplaces, interactivity, presence, trust

24.

From Smart Phones to Smart Students: Learning versus Distraction with Smartphones in the Classroom

Fox School of Business Research Paper Forthcoming
Number of pages: 63 Posted: 08 Feb 2022 Last Revised: 03 Feb 2025
Zhe Deng, Aaron Cheng, Pedro Ferreira and Paul A. Pavlou
Saint Joseph's University - Haub School of Business, London School of Economics - Department of Management, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and University of Miami Herbert Business School
Downloads 799 (65,844)
Citation 1

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smartphone policy, learning, distraction, academic performance, randomized controlled trial

25.

Understanding the Elusive Black Box of Dynamic Capabilities

Decision Sciences (2011), 42 (1), 239-273.
Number of pages: 35 Posted: 20 Dec 2013 Last Revised: 31 Dec 2016
Paul A. Pavlou and Omar A. El Sawy
University of Miami Herbert Business School and University of Southern California - Marshall School of Business
Downloads 665 (83,515)
Citation 7

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Decision Making, Turbulent Environments, Dynamic Capabilities, New Product Development, Operational Capabilities

26.

How Does Social Influence Really Affect Consumer Decisions? Insights from an Eye Tracking Study

Fox School of Business Research Paper No. 14-033
Number of pages: 43 Posted: 16 Oct 2014 Last Revised: 17 Dec 2016
Ting Li and Paul A. Pavlou
Rotterdam School of Management, Erasmus University and University of Miami Herbert Business School
Downloads 629 (89,743)
Citation 1

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cognitive processing, eye tracking, social influence, visual attention, fixation duration, fixation frequency, daily-deals, information stimuli, memory

27.

Information Technology Skills and Labor Market Outcomes for Workers

NET Institute Working Paper No. 11-24
Number of pages: 49 Posted: 14 Nov 2011 Last Revised: 02 Jan 2024
Hilal Atasoy, Rajiv D. Banker and Paul A. Pavlou
Rutgers Business School - Rutgers University, Temple University - Department of Accounting and University of Miami Herbert Business School
Downloads 567 (102,375)
Citation 6

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IT skills, General-purpose skills, Employment, Labor force participation, Wages

28.

The Importance of Technology Trust for B2B Electronic Commerce

15th Bled Electronic Commerce Conference eReality: Constructing the eEconomy, Bled, Slovenia, June 17-19 (2002)
Number of pages: 15 Posted: 19 Jan 2014
Pauline Ratnasingam, Paul A. Pavlou and Yao-Hua Tan
University of Central Missouri, University of Miami Herbert Business School and VU University Amsterdam
Downloads 556 (104,868)
Citation 1

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29.

Fit Does Matter! An Empirical Study on Product Fit Uncertainty in Online Marketplaces

Number of pages: 19 Posted: 08 May 2010
Yili Hong and Paul A. Pavlou
University of Miami Herbert Business School and University of Miami Herbert Business School
Downloads 544 (107,778)
Citation 9

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Online marketplaces, product uncertainty, fit uncertainty, computer mediated communication, user generated content, decision support systems, price premium, product returns

30.

Product Fit Uncertainty in Online Markets: Nature, Effects and Antecedents

Information Systems Research (2014), 25 (2), 328-344, Fox School of Business Research Paper No. 14-012
Number of pages: 32 Posted: 27 Dec 2013 Last Revised: 31 Dec 2016
Yili Hong and Paul A. Pavlou
University of Miami Herbert Business School and University of Miami Herbert Business School
Downloads 540 (108,772)
Citation 18

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Product Fit Uncertainty, Product Quality Uncertainty, Product Returns, Internet-enabled Systems Expectation Confirmation Theory, Online Markets

31.

On the Use of Neurophysiological Tools in IS Research: Developing a Research Agenda for NeuroIS

MIS Quarterly Vol. 36, 3, 679-702
Number of pages: 24 Posted: 31 Jul 2010 Last Revised: 14 May 2014
Angelika Dimoka, Rajiv D. Banker, Izak Benbasat, Fred D. Davis, Alan R. Dennis, David Gefen, Alok Gupta, Anja Ischebeck, Peter Kenning, Paul A. Pavlou, Gernot Müller-Putz, Rene Riedl, Jan vom Brocke and Bernd Weber
University of Miami Herbert Business School, Temple University - Department of Accounting, University of British Columbia (UBC) - Sauder School of Business, University of Arkansas, Fayetteville, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies, Drexel University, University of Minnesota - Twin Cities - Carlson School of Management, University of Graz, Zeppelin University, University of Miami Herbert Business School, University of Graz, Johannes Kepler University Linz, University of Münster and University of Bonn
Downloads 537 (109,524)
Citation 15

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NeuroIS, Neurophysiological tools, Psychophysiological tools, Neuroscience

32.

Understanding and Mitigating Product Uncertainty in Online Auction Marketplaces

2008 Industry Studies Conference Paper
Number of pages: 53 Posted: 21 May 2008
Paul A. Pavlou and Angelika Dimoka
University of Miami Herbert Business School and University of Miami Herbert Business School
Downloads 534 (110,280)
Citation 10

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Product Uncertainty, Product Information Signals, Price Premiums, Online Auction Marketplaces, eBay Motors

33.

AI in Business Research

Decision Sciences Journal, Forthcoming
Number of pages: 29 Posted: 23 Jul 2024
Zhi Cao, Meng Li and Paul A. Pavlou
Sichuan University, University of Houston - Department of Decision & Information Sciences and University of Miami Herbert Business School
Downloads 533 (110,785)

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Artificial intelligence, human perception, human-AI interaction, algorithmic bias

34.

On the Role of Fairness and Social Distance in Designing Effective Social Referral Systems

MIS Quarterly, Forthcoming, Fox School of Business Research Paper No. 16-038
Number of pages: 45 Posted: 31 Oct 2016 Last Revised: 15 Nov 2016
Yili Hong, Paul A. Pavlou, Kanliang Wang and Nan Shi
University of Miami Herbert Business School, University of Miami Herbert Business School, Xi'an Jiaotong University (XJTU) - School of Management and School of Management, Xi'an Jiaotong University
Downloads 523 (113,468)
Citation 6

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35.

From IT Leveraging Competence to Competitive Advantage in Turbulent Environments: The Case of New Product Development

Information Systems Research (2006), 17 (3), 198-227, doi 10.1287/isre. 1060.0094
Number of pages: 30 Posted: 07 Mar 2016
Paul A. Pavlou and Omar A. El Sawy
University of Miami Herbert Business School and University of Southern California - Marshall School of Business
Downloads 521 (113,717)
Citation 7

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IT competence, information systems strategy, environmental turbulence, dynamic capabilities, functional competencies, IT-enabled business processes, new product development

36.

On the Use of Probabilistic Uncertain Rewards on Crowdfunding Platforms: The Case of the Lottery

Information Systems Research (accepted) Fox School of Business Research Paper No. 17-006
Number of pages: 46 Posted: 15 Feb 2017 Last Revised: 22 Jul 2020
Jing Gong, Paul A. Pavlou and Alvin Zheng
University of Virginia - McIntire School of Commerce, University of Miami Herbert Business School and Temple University - Department of Management Information Systems
Downloads 497 (120,381)
Citation 2

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Crowdfunding, Reward-based Crowdfunding Platforms, Uncertainty, Probabilistic Rewards, Lottery

37.

Do Electronic Health Record Systems Increase Medicare Reimbursements? The Moderating Effect of the Recovery Audit Program

Fox School of Business Research Paper No. 16-008
Number of pages: 55 Posted: 11 Jan 2016 Last Revised: 01 Feb 2021
Kartik K. Ganju, Hilal Atasoy and Paul A. Pavlou
University of Minnesota, Rutgers Business School - Rutgers University and University of Miami Herbert Business School
Downloads 481 (125,219)
Citation 6

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Electronic Health Records, Recovery Audit Program, Data Quality, Medicare Reimbursements, Artificial Business Value of IT.

38.

Encouraging Citizen Adoption of E-Government by Building Trust

Electronic Markets,12(3):157-162 (2002)
Number of pages: 6 Posted: 19 Jan 2014
Merrill Warkentin, David Gefen, Paul A. Pavlou and Gregory Rose
Mississippi State University - Department of Management and Information Systems, Drexel University, University of Miami Herbert Business School and Washington State University - Department of Information Systems
Downloads 465 (130,705)
Citation 9

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e-Government, trust, antecedents of trust, technology adoption, online intentions, tax filing

39.

Building Effective Online Marketplaces with Institution-Based Trust

Information Systems Research (2004), 15 (1), 37-59.
Number of pages: 23 Posted: 07 Mar 2016
Paul A. Pavlou and David Gefen
University of Miami Herbert Business School and Drexel University
Downloads 456 (133,481)
Citation 35

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Institution-based trust, online auction marketplaces, institutional structures, feedback mechanisms, escrows, third-party guarantees, reputation systems

40.

Can Online Word-of-Mouth Communication Reveal True Product Quality? Experimental Insights, Econometric Results, and Analytical Modeling

Number of pages: 34 Posted: 19 Jan 2014
Nan Hu, Nan Hu, Paul A. Pavlou and Jie (Jennifer) Zhang
Stevens Institute of Technology - School of BusinessXi'an Jiaotong University (XJTU) - School of Management, University of Miami Herbert Business School and University of Texas at Arlington
Downloads 443 (138,271)
Citation 6

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Word-of-Mouth Communication, Online Product Reviews, Bi-Modal Distribution, Unimodal Distribution

41.

Evidence of the Effect of Trust Building Technology in Electronic Markets: Price Premium and Buyer Behavior

MIS Quarterly 26, 3, 243-268
Number of pages: 26 Posted: 18 Jan 2014
Paul A. Pavlou and Sulin Ba
University of Miami Herbert Business School and University of Connecticut School of Business
Downloads 441 (139,009)

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Trust, credibility, reputation, information asymmetry, price premiums, feedback mechanisms, electronic markets, online risks

42.

Marketing in Computer-Mediated Environments: Research Synthesis and New Directions

Journal of Marketing (2014), 78 (1), 20-40, Fox School of Business Research Paper No. 14-004
Number of pages: 52 Posted: 20 Dec 2013 Last Revised: 31 Dec 2016
Manjit S. Yadav and Paul A. Pavlou
Texas A&M University - Department of Marketing and University of Miami Herbert Business School
Downloads 434 (141,577)
Citation 4

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computer-mediated environments, digital markets, electronic marketplace, digital marketing, Internet marketing, digital marketing strategy, Internet and telecommunication technologies, theory development

43.

Social Commerce Beyond Word of Mouth: Role of Social Distance and Social Norms in Online Referral Incentive Systems

Shi, N., Y. Hong, and K. Wang and P. A. Pavlou (2013), “Social Commerce Beyond Word of Mouth: Role of Social Distance and Social Norms in Online Referral Incentive Systems”, Proceedings of the 34th International Conference on Information Systems (ICIS), Milan, Italy.
Number of pages: 19 Posted: 05 May 2014
Nan Shi, Yili Hong, Kanliang Wang and Paul A. Pavlou
School of Management, Xi'an Jiaotong University, University of Miami Herbert Business School, Xi'an Jiaotong University (XJTU) - School of Management and University of Miami Herbert Business School
Downloads 433 (141,978)

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social commerce, referral performance, social distance, ultimatum game, construal level theory

44.

The 'Third Hand': IT-Enabled Competitive Advantage in Turbulence Through Improvisational Capabilities

Downloads 431 (142,793)
Citation 9

The 'Third Hand': IT-Enabled Competitive Advantage in Turbulence Through Improvisational Capabilities

Number of pages: 42 Posted: 25 Feb 2010
Omar A. El Sawy and Paul A. Pavlou
University of Southern California - Marshall School of Business and University of Miami Herbert Business School
Downloads 289 (219,623)
Citation 2

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Improvisation, Improvisational Capabilities, Dynamic Capabilities, Environmental Turbulence, Digital Systems, IT Leveraging Capability, New Product Development, Competitive Advantage, Competitive Dynamics

The 'Third Hand': IT-Enabled Competitive Advantage in Turbulence Through Improvisational Capabilities

Information Systems Research, Vol. 21, No. 3, September 2010, pp. 443-471, ISSN 1047-7047,  EISSN 1526-5536, 10, 2103, 0443
Number of pages: 29 Posted: 20 Dec 2013
Paul A. Pavlou and Omar A. El Sawy
University of Miami Herbert Business School and University of Southern California - Marshall School of Business
Downloads 142 (428,188)
Citation 7

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Improvisation, improvisational capabilities, dynamic capabilities, environmental turbulence, digital systems, IT-leveraging capability, new product development, competitive advantage, competitive dynamics

45.

Context May Be King, but Generalizability Is the Emperor!

Journal of Information Technology, Volume 31, Issue 3, pp 257–264, DOI: 10.1057/s41265-016-0005-7, September 2016, Fox School of Business Research Paper No. 16-032
Number of pages: 12 Posted: 01 Nov 2016 Last Revised: 15 Nov 2016
Aaron Cheng, Angelika Dimoka and Paul A. Pavlou
London School of Economics - Department of Management, University of Miami Herbert Business School and University of Miami Herbert Business School
Downloads 428 (143,874)
Citation 1

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Generalizability, Universalism, Particularism, Context, IS research

46.

What Drives Users' Website Registration?

Number of pages: 40 Posted: 20 Dec 2013 Last Revised: 31 Dec 2016
Ting Li and Paul A. Pavlou
Rotterdam School of Management, Erasmus University and University of Miami Herbert Business School
Downloads 403 (154,204)
Citation 3

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brand awareness, information sensitivity, network externalities, information privacy concerns, popularity information, registration, trust, word of mouth

47.

Matching in Two-Sided Platforms for IT Services: Evidence from Online Labor Markets

Fox School of Business Research Paper No. 16-026
Number of pages: 38 Posted: 16 Sep 2016 Last Revised: 16 Dec 2016
Alvin Zheng, Yili Hong and Paul A. Pavlou
Temple University - Department of Management Information Systems, University of Miami Herbert Business School and University of Miami Herbert Business School
Downloads 362 (173,757)
Citation 3

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Two-Sided Platforms, Bid Price Dispersion, Buyer Indecision, Freelancer Regret, Online Labor Markets, Value Uncertainty

48.

Comparing Open and Sealed Bid Auctions: Evidence from Online Labor Markets

Information Systems Research (ISSN 1526-5536 online, Forthcoming), NET Institute Working Paper No. 13-05
Number of pages: 21 Posted: 08 Oct 2013 Last Revised: 10 Dec 2015
Yili Hong, Chong (Alex) Wang and Paul A. Pavlou
University of Miami Herbert Business School, City University of Hong Kong and University of Miami Herbert Business School
Downloads 358 (175,846)
Citation 15

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auction format, auction theory, open bids, sealed bids, valuation uncertainty, competition uncertainty, online labor markets, buyer surplus, auction performance

49.

The Nature and Role of Feedback Text Comments in Online Marketplaces: Implications for Trust Building, Price Premiums, and Seller Differentiation

Information Systems Research Vol. 17, No. 4, December 2006, pp. 392–414
Number of pages: 23 Posted: 26 Apr 2014
Paul A. Pavlou and Angelika Dimoka
University of Miami Herbert Business School and University of Miami Herbert Business School
Downloads 344 (183,799)
Citation 20

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feedback, feedback mechanisms, feedback text comments, price premiums, seller differentiation, seller heterogeneity, trust, benevolence, credibility, numerical ratings, online marketplaces, auctions

50.

Is the World Truly 'Flat'? Empirical Evidence from Online Labor Markets

Fox School of Business Research Paper No. 15-045
Number of pages: 49 Posted: 27 Dec 2013 Last Revised: 31 Dec 2016
Yili Hong and Paul A. Pavlou
University of Miami Herbert Business School and University of Miami Herbert Business School
Downloads 315 (201,879)
Citation 4

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Global online labor markets, flat world hypothesis, global frictions, IT services, distributed software development, instrumental variables

51.

On Direct versus Indirect Peer Influence in Large Social Networks

Information Systems Research (Forthcoming), Fox School of Business Research Paper No. 17-016
Number of pages: 40 Posted: 20 Jun 2017
Bin Zhang, Paul A. Pavlou and Krishnan Ramayya
Texas A&M University, University of Miami Herbert Business School and School of Information Systems and Management, The H. John Heinz III College
Downloads 277 (231,145)
Citation 7

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Network Effects, Peer Influence, Cohesion, Structural Equivalence, Caller Ring Back Tone (CRBT)

52.

On the Longitudinal Effects of IT Use on Firm-Level Employment

Information Systems Research (Forthcoming), Fox School of Business Research Paper No. 15-087
Number of pages: 44 Posted: 14 Nov 2011 Last Revised: 03 Dec 2015
Hilal Atasoy, Rajiv D. Banker and Paul A. Pavlou
Rutgers Business School - Rutgers University, Temple University - Department of Accounting and University of Miami Herbert Business School
Downloads 266 (240,871)
Citation 3

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IT use, firm-level employment, longitidunal effects of IT, causality tests

53.

Institutional Trust and Familiarity in Online Interorganizational Relationships

Proceedings of the European Conference on Information Systems (ICIS) Naples, Italy, June 23-25 (2003)
Number of pages: 13 Posted: 18 Jan 2014
Paul A. Pavlou, Yao-Hua Tan and David Gefen
University of Miami Herbert Business School, VU University Amsterdam and Drexel University
Downloads 265 (241,782)
Citation 3

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54.

A Network Autocorrelation Model to Predict Repeat Purchases in Multi-Relational Social Networks: Evidence from Online Games

Fox School of Business Research Paper No. 18-053
Number of pages: 53 Posted: 16 Sep 2018 Last Revised: 23 Jan 2019
Bin Zhang, Ruibin Geng, Xi Chen and Paul A. Pavlou
Texas A&M University, Independent, Zhejiang University - School of Management and University of Miami Herbert Business School
Downloads 257 (249,403)

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Repeat Purchases, Online Games, Herding Effect, Social Network Effect, Hierarchical Bayesian Model

55.

Punished for Success? A Natural Experiment of Displaying Clinical Hospital Quality on Review Platforms

Forthcoming at Information Systems Research.
Number of pages: 41 Posted: 21 Jan 2022 Last Revised: 25 Mar 2024
Dorothy Lianlian Jiang, Jinghui (Jove) Hou, Xiao Ma and Paul A. Pavlou
C. T. Bauer College of Business, University of Houston, C. T. Bauer College of Business, University of Houston, University of Houston - C.T. Bauer College of Business and University of Miami Herbert Business School
Downloads 256 (250,385)

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56.

Perceived Information Security, Financial Liability and Consumer Trust in Electronic Commerce Transactions

Logistics Information Management, Volume 15 . Number 5/6 . 2002 . pp. 358-368
Number of pages: 11 Posted: 19 Jan 2014
Ramnath K Chellappa and Paul A. Pavlou
Emory University - Goizueta Business School and University of Miami Herbert Business School
Downloads 255 (251,406)
Citation 4

Abstract:

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Computer security, Liability, Internet, Electronic commerce, Finance, Encryption

57.

Institution-Based Trust in Interorganizational Exchange Relationships: The Role of Online B2B Marketplaces on Trust Formation

Journal of Strategic Information Systems (2002), 11 (5/6), 215-243.
Number of pages: 29 Posted: 07 Mar 2016
Paul A. Pavlou
University of Miami Herbert Business School
Downloads 241 (265,886)
Citation 8

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Institutional trust, Interorganizational trust, Buyer–seller relationships, B2B e-commerce, Structural assurances, Online B2B marketplaces

58.

A Research Agenda for Trust in Online Environments

Journal of Management Information Systems (2008), 24 (4), 275-286, DOI: 10.2753/MIS0742-1222240411
Number of pages: 12 Posted: 06 Mar 2016
David Gefen, Paul A. Pavlou and Izak Benbasat
Drexel University, University of Miami Herbert Business School and University of British Columbia (UBC) - Sauder School of Business
Downloads 240 (268,010)
Citation 6

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online trust, research agendas, trust

59.

Maximizing Revisiting and Purchasing: A Clickstream-Based Approach to Enhance Individual-Level Customer Conversion

Number of pages: 40 Posted: 15 Sep 2020 Last Revised: 22 Feb 2022
Wael Jabr, Abhijeet Ghoshal, Yichen Cheng and Paul A. Pavlou
Pennsylvania State University, University of Illinois at Urbana-Champaign - Department of Business Administration, Georgia State University and University of Miami Herbert Business School
Downloads 239 (268,010)

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click-stream data, conversion, probabilistic modeling, prescriptive analytics, consideration set, online reviews

60.

What Drives Website Registration? Network Externalities Versus Information Privacy Concerns

Fox School of Business Research Paper No. 15-053
Number of pages: 51 Posted: 16 Oct 2014 Last Revised: 16 Dec 2016
Ting Li and Paul A. Pavlou
Rotterdam School of Management, Erasmus University and University of Miami Herbert Business School
Downloads 237 (270,216)
Citation 1

Abstract:

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brand image, information privacy concerns, information sensitivity, network externalities, popularity information, registration, trust, word of mouth

61.

What Drives Mobile Commerce? An Antecedent Model of Mobile Commerce Adoption

Number of pages: 27 Posted: 19 Jan 2014
Paul A. Pavlou, Ting Lie and Angelika Dimoka
University of Miami Herbert Business School, Yuan Ze University and University of Miami Herbert Business School
Downloads 237 (270,216)
Citation 3

Abstract:

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Mobile Commerce, Mobile Commerce Adoption, Online Consumer Behavior, Theory of Planned Behavior

62.

Searching for a Simple Model of Dynamic Capabilities

Number of pages: 35 Posted: 20 Dec 2013
Paul A. Pavlou and Omar A. El Sawy
University of Miami Herbert Business School and University of Southern California - Marshall School of Business
Downloads 235 (272,472)
Citation 3

Abstract:

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Dynamic Capabilities, Operational Capabilities, New Product Development, Environmental Turbulence

63.

Interactive Technologies and Retailing Strategy: A Review, Conceptual Framework and Future Research Directions

Journal of Interactive Marketing (2010), 24 (2), 96-110
Number of pages: 15 Posted: 20 Dec 2013 Last Revised: 31 Dec 2016
Paul A. Pavlou, Rajan Varadarajan, Raji Srinivasan, Gautham Gaopl Vadakkepatt, Manjit S. Yadav, Sandeep Krishnamurthy and Tom Krause
University of Miami Herbert Business School, Texas A&M University - Department of Marketing, University of Texas at Austin - McCombs School of Business, Texas A&M University - Mays Business School, Texas A&M University - Department of Marketing, University of Washington, Bothell - E-Commerce and Marketing and Advance Auto
Downloads 227 (281,698)
Citation 1

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Interactive technology, Interactive retailing technology, Retailing strategy, Strategy capabilities

64.

'Where to, Doc?' Electronic Health Record Systems and the Mobility of Chronic Care Patients

Number of pages: 40 Posted: 26 Aug 2017 Last Revised: 30 Jan 2023
Kartik K. Ganju, Hilal Atasoy and Paul A. Pavlou
University of Minnesota, Rutgers Business School - Rutgers University and University of Miami Herbert Business School
Downloads 226 (282,918)

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Health IT, Electronic Health Record (EHR) Systems, Chronic Care Management, Patient Mobility, Ambulatory Care.

65.

CIO Reporting Structure, Strategic Positioning, and Firm Performance

MIS Quarterly Vol. 35 No. 2 pp. 487-504/June 2011
Number of pages: 19 Posted: 17 Jan 2014
Rajiv D. Banker, Nan Hu, Nan Hu, Paul A. Pavlou and Jerry Luftman
Temple University - Department of Accounting, Stevens Institute of Technology - School of BusinessXi'an Jiaotong University (XJTU) - School of Management, University of Miami Herbert Business School and Stevens Institute of Technology
Downloads 224 (285,386)
Citation 5

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Chief Information Officer (CIO), CIO reporting structure, strategic positioning, Porter’s generic strategies, product/service differentiation, cost leadership, firm performance, abnormal stock returns, cash flows from operations, Chief Executive Officer (CEO), Chief Financial Office (CFO)

66.

Measuring the Return on Information Technology: A Knowledge-Based Approach for Revenue Allocation at the Process and Firm Level

JAIS 7, 4, 199-226, 2005
Number of pages: 30 Posted: 18 Jan 2014
Paul A. Pavlou, Thomas Housel, Waymond Rodgers and Erik Jansen
University of Miami Herbert Business School, Naval Postgraduate School, University of California, Riverside and Government of the United States of America - Naval Postgraduate School
Downloads 215 (296,666)
Citation 1

Abstract:

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Return on IT, Business Value of IT, IT Productivity, Knowledge Value-Added, IT Theory, Knowledge-Based View, IT Investments, Thermodynamics, Learning Time

67.

Determinants of Open Contest Participation in Online Labor Markets

Fox School of Business Research Paper No. 15-074
Number of pages: 35 Posted: 16 Oct 2014 Last Revised: 17 Dec 2016
Pei-Yu Chen, Paul A. Pavlou and Yang Yang
Arizona State University (ASU) - Department of Information Systems, University of Miami Herbert Business School and Harbin Institute of Technology - School of Management
Downloads 200 (317,583)
Citation 2

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open contests, contest performance, online labor markets, crowdsourcing, feedback

68.

Understanding Trust in IT Artifacts – A New Conceptual Approach

Number of pages: 8 Posted: 04 Aug 2014
Matthias Söllner, Paul A. Pavlou and J. M. Leimeister
University of Kassel - Information Systems, University of Miami Herbert Business School and University of St. Gallen
Downloads 194 (326,592)
Citation 1

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trust, IT artifacts, trust in the IT artifact, trust in the provider of the IT artifact, conceptual paper

69.

Emerging Capabilities and Firm Performance in the Cloud Computing Environment

Seventh International Engaged Management Scholarship Conference, Fox School of Business Research Paper No. 17-035
Number of pages: 58 Posted: 29 Aug 2017 Last Revised: 05 Nov 2017
JL Alarcon and Paul A. Pavlou
Temple University and University of Miami Herbert Business School
Downloads 184 (342,889)
Citation 2

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Cloud, Software, SaaS, capabilities, spending patterns, firm performance

70.

Product Uncertainty in Online Marketplaces in China: An Econometric Model

America's Conference on Information Systems, Lima, Peru, 2010
Number of pages: 11 Posted: 08 May 2010
Yili Hong and Paul A. Pavlou
University of Miami Herbert Business School and University of Miami Herbert Business School
Downloads 182 (346,289)

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Online marketplaces, product uncertainty, fit uncertainty, description uncertainty, buyer-seller communication, product presentation, product returns

71.

Product Uncertainty in Online Markets: Conceptualization, Antecedents, and Consequences

Number of pages: 42 Posted: 24 Feb 2010
Angelika Dimoka and Paul A. Pavlou
University of Miami Herbert Business School and University of Miami Herbert Business School
Downloads 180 (349,756)

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Product Uncertainty, Product Information Signals, Price Premiums, Online Auction Marketplaces, eBay Motors

72.

From Consumer Response to Active Consumer: Measuring the Effectiveness of Interactive Media

Journal of the Academy of Marketing Science (2002), 30 (4), 376-396, DOI: 10.1177t009207002236912
Number of pages: 21 Posted: 07 Mar 2016
Paul A. Pavlou and David W. Stewart
University of Miami Herbert Business School and University of Southern California - Marshall School of Business
Downloads 169 (369,712)
Citation 4

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73.

Does Money Always Talk? Social Distance and Fairness in Online Referral Systems

Number of pages: 31 Posted: 27 Oct 2014
Nan Shi, Yili Hong, Kanliang Wang and Paul A. Pavlou
School of Management, Xi'an Jiaotong University, University of Miami Herbert Business School, Xi'an Jiaotong University (XJTU) - School of Management and University of Miami Herbert Business School
Downloads 169 (369,712)

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Electronic commerce, referral performance, social distance, incentive design, ultimatum game theory, construal level theory

74.

Latent Growth Modeling for Information Systems: Theoretical Extensions and Practical Applications

Information Systems Research (2014), 25 (3), 547-568, Fox School of Business Research Paper No. 14-022
Number of pages: 41 Posted: 10 May 2014 Last Revised: 31 Dec 2016
Zhiqiang (Eric) Zheng, Paul A. Pavlou and Bin Gu
UC Riverside, University of Miami Herbert Business School and Boston University - Questrom School of Business
Downloads 162 (383,359)
Citation 1

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Latent growth modeling, LGM, Longitudinal data, d-Separation, Word of Mouth

75.

Quality-Adjusted Consumer Surplus for Markets with Asymmetric Information

Downloads 160 (387,473)
Citation 2

Quality-Adjusted Consumer Surplus for Markets with Asymmetric Information

Number of pages: 48 Posted: 24 Dec 2011
Yili Hong, Paul A. Pavlou and Pei-Yu Chen
University of Miami Herbert Business School, University of Miami Herbert Business School and Arizona State University (ASU) - Department of Information Systems
Downloads 96 (578,926)
Citation 2

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Consumer Surplus (CS), Global E-Markets for Services, Services Outsourcing, Expectation Confirmation Theory

Quality-Adjusted Consumer Surplus for Markets with Asymmetric Information

Workshop on Information Systems Economics (WISE), Shanghai, China, December 7-9, 2011
Number of pages: 48 Posted: 18 Jan 2014
Yili Hong, Paul A. Pavlou and Pei-Yu Chen
University of Miami Herbert Business School, University of Miami Herbert Business School and Arizona State University (ASU) - Department of Information Systems
Downloads 64 (734,366)

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Consumer Surplus (CS), Global E-Markets for Services, Services Outsourcing, Expectation Confirmation Theory

76.

NeuroIS: The Potential of Cognitive Neuroscience for Information Systems Research

Information Systems Research Articles in Advance, pp. 1–18, 2010, ISSN1047-7047, EISSN1526-5536
Number of pages: 33 Posted: 20 Dec 2013
Angelika Dimoka, Paul A. Pavlou and Fred Davis
University of Miami Herbert Business School, University of Miami Herbert Business School and University of Arkansas, Fayetteville - Sam M. Walton College of Business
Downloads 148 (413,607)
Citation 3

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cognitive neuroscience, functional brain imaging; NeuroIS, neuroeconomics, neuromarketing

77.

On Buyer Selection of Service Providers in Online Outsourcing Platforms for IT Services

Information Systems Research (Forthcoming) , Fox School of Business Research Paper No. 17-002
Number of pages: 40 Posted: 21 Dec 2016 Last Revised: 10 Jan 2017
Yili Hong and Paul A. Pavlou
University of Miami Herbert Business School and University of Miami Herbert Business School
Downloads 144 (422,698)
Citation 4

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Online outsourcing platforms, IT services, country differences, country IT development, reputation

78.

Special Issue: Trust in Online Environments: Introduction

Journal of Management Information Systems (2008), 24 (4), 5-11. DOI 10.2753/MIS0742-1222240400
Number of pages: 8 Posted: 07 Mar 2016
Izak Benbasat, David Gefen and Paul A. Pavlou
University of British Columbia (UBC) - Sauder School of Business, Drexel University and University of Miami Herbert Business School
Downloads 144 (422,698)

Abstract:

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79.

An Integrative Model of Mobile Commerce Adoption

Proceedings of the Conference on Information Systems and Technology (CIST/INFORMS) Seattle, WA, November 3-4 (2007)
Number of pages: 19 Posted: 19 Jan 2014
Paul A. Pavlou, Ting Lie and Angelika Dimoka
University of Miami Herbert Business School, Yuan Ze University and University of Miami Herbert Business School
Downloads 141 (429,847)

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Mobile Commerce Adoption, M-Commerce, Mobile User Behavior, Theory of Planned Behavior

80.

Addressing the Credibility Crisis in IS

Communications of the Association for Information Systems 28, 1, 199-212, 2011
Number of pages: 17 Posted: 18 Jan 2014
David Firth, John L. King, Hope koch, Clayton A. Looney, Paul A. Pavlou and Eileen Trauth
University of Montana, University of Michigan School of Information, Baylor University, University of Montana, University of Miami Herbert Business School and Pennsylvania State University
Downloads 139 (434,719)

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future of information systems, practice, education, research, enrollment, credibility crisis

81.

Interfirm IT Capability Profiles and Communications for Cocreating Relational Value: Evidence from the Logistics Industry

MIS Quarterly Vol. 36 No. 1 pp. 1-30, March 2012
Number of pages: 30 Posted: 20 Dec 2013
Arun Rai, Paul A. Pavlou, Ghiyoung Im and Steve Du
Georgia State University - J. Mack Robinson College of Business, University of Miami Herbert Business School, University of Louisville - College of Business and Public Administration and Georgia State University - J. Mack Robinson College of Business
Downloads 138 (437,173)
Citation 7

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Relational value, relational view, share of wallet, interfirm relationships, IT capability profiles, IT functionalities, contact streams, interfirm communications, complementaries, logistics

82.

Quality-Adjusted Consumer Surplus: Measurement, Effects, and Determinants in Online Markets

Fox School of Business Research Paper No. 15-049
Number of pages: 40 Posted: 01 Nov 2014 Last Revised: 16 Dec 2016
Yili Hong, Paul A. Pavlou and Pei-Yu Chen
University of Miami Herbert Business School, University of Miami Herbert Business School and Arizona State University (ASU) - Department of Information Systems
Downloads 127 (466,937)

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Consumer surplus, online markets for IT services, surprise utility, expectation confirmation theory

83.

Trust.

Söllner, M.; Benbasat, I.; Gefen, D.; Leimeister, J. M. & Pavlou, P. A. (2016): Trust. In: MIS Quarterly Research Curations, Ashley Bush and Arun Rai, Eds., Erscheinungsjahr/Year: 2016.
Number of pages: 10 Posted: 14 Jun 2017 Last Revised: 13 Mar 2018
Matthias Söllner, Izak Benbasat, David Gefen, J. M. Leimeister and Paul A. Pavlou
University of Kassel - Information Systems, University of British Columbia (UBC) - Sauder School of Business, Drexel University, University of St. Gallen and University of Miami Herbert Business School
Downloads 125 (472,753)

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Trust, Vertrauen, IS literature

84.

Seeking the Configurations of Digital Ecodynamics: It Takes Three to Tango

Vol. 21, No. 4, December 2010, pp. 835–848 ISSN1047-7047, EISSN1526-5536 10 2104 0835
Number of pages: 14 Posted: 20 Dec 2013
Omar A. El Sawy, Arvind Malhotra, YoungKi Park and Paul A. Pavlou
University of Southern California - Marshall School of Business, University of North Carolina Kenan-Flagler Business School, University of Southern California - Marshall School of Business and University of Miami Herbert Business School
Downloads 118 (494,150)
Citation 11

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Digital ecodynamics, information systems strategy, digital disruption, configuration theory, holistic perspective, environmental turbulence, dynamic capabilities, IT systems, ecosystem dynamics

85.

Introduction to the Special Issue on Novel Perspectives on Trust in Information Systems

MIS Quarterly Vol. 34 No. 2 pp. 367-371/June 2010
Number of pages: 6 Posted: 17 Jan 2014
Izak Benbasat, David Gefen and Paul A. Pavlou
University of British Columbia (UBC) - Sauder School of Business, Drexel University and University of Miami Herbert Business School
Downloads 111 (517,407)

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86.

Toward a Causal Interpretation from Observational Data: A New Bayesian Networks Method for Structural Models with Latent Variables

Information Systems Research Vol. 21, No. 2, June 2010, pp. 365–391, ISSN1047-7047, EISSN1526-5536 10 2102 0365
Number of pages: 27 Posted: 20 Dec 2013
Zhiqiang (Eric) Zheng and Paul A. Pavlou
UC Riverside and University of Miami Herbert Business School
Downloads 96 (573,163)
Citation 1

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causality; Bayesian networks; structural equation modeling; observational data; Bayesian graphs

87.

Trust

MIS Quarterly Research Curations, Ashley Bush and Arun Rai, Eds., October 31, 2016., Fox School of Business Research Paper No. 17-026
Number of pages: 9 Posted: 08 Aug 2017 Last Revised: 18 Sep 2017
Matthias Söllner, Izak Benbasat, David Gefen, J. M. Leimeister and Paul A. Pavlou
University of Kassel - Information Systems, University of British Columbia (UBC) - Sauder School of Business, Drexel University, University of St. Gallen and University of Miami Herbert Business School
Downloads 94 (580,900)

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88.

Psychological Contract Violation in Online Marketplaces: Antecedents, Consequences, and Moderating Role

Information Systems Research (2005), 16 (4), 372-399, doi 10.1287/isre.l050.0065
Number of pages: 28 Posted: 07 Mar 2016
Paul A. Pavlou and David Gefen
University of Miami Herbert Business School and Drexel University
Downloads 93 (584,904)
Citation 3

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Psychological Contract Violation, trust, risk, online auction marketplaces, institutional structures

89.

Institutional Feedback Technologies in Online Marketplaces: An Investigation of Feedback Text Comments, Trust, and Price Premiums

Number of pages: 35 Posted: 19 Jan 2014
Paul A. Pavlou and Angelika Dimoka
University of Miami Herbert Business School and University of Miami Herbert Business School
Downloads 74 (668,152)
Citation 1

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Institutional Feedback Technologies, Feedback Text Comments, Trust, Benevolence, Credibility, Feedback Ratings, Online Marketplaces, Auctions, Price Premiums

90.

Technology-Based New Product Development Partnerships

Decision Sciences (2006), 37 (2), 117-148
Number of pages: 31 Posted: 06 Mar 2016
John Ettlie and Paul A. Pavlou
Rochester Institute of Technology (RIT) - Saunders College of Business and University of Miami Herbert Business School
Downloads 73 (673,079)
Citation 2

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Codevelopment Process Models, Competitive Capabilities, Field Studies, Innovation Process, New Product Development, Partial Least Squares, Survey Research

91.

The Transitional Role of Institutional Trust in Online Interorganizational Relationships

Proceedings of the 36th Hawaii International Conference on System Sciences, 2003
Number of pages: 10 Posted: 18 Jan 2014
Paul A. Pavlou, Yao-Hua Tan and David Gefen
University of Miami Herbert Business School, VU University Amsterdam and Drexel University
Downloads 68 (698,945)

Abstract:

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92.

Create or Transmit? The Dichotomy of Content Contribution Behavior on Social Media during Social Quarantine

Number of pages: 34 Posted: 27 Jan 2024
Renee Rui Chen, Kun Chen, Carol Xiaojuan Ou and Paul A. Pavlou
Shenzhen University, Southern University of Science and Technology, Department of Finance, Tilburg University and University of Miami Herbert Business School
Downloads 56 (769,722)

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Social Quarantine, Content Contribution, Conservation of Resources, Difference-in-Differences, A Two-round Survey

93.

Leveraging Competence in the Use of Leveraging Collaborative Tools Competence: Facilitating an Open Architecture Approach to Acquiring Integrated Warfare Systems

NPS Acquisition Research Program Sponsored Report Series December, 2006
Number of pages: 54 Posted: 18 Jan 2014
Thomas Housel, Angelika Dimoka and Paul A. Pavlou
Naval Postgraduate School, University of Miami Herbert Business School and University of Miami Herbert Business School
Downloads 37 (918,718)

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Collaborative Tools, IT Leveraging Competence, Open Architecture Group Performance, Customization

94.

Understanding the Effectiveness of Rewarding Recipients on Online Referral Behavior

MIS Quarterly. Forthcoming, HEC Paris Research Paper Forthcoming
Posted: 29 Jun 2024
Angelika Dimoka, Jinghui (Jove) Hou, Xitong Li and Paul A. Pavlou
University of Miami Herbert Business School, C. T. Bauer College of Business, University of Houston, HEC Paris and University of Miami Herbert Business School

Abstract:

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95.

On the Vertical Spillover Effect of Online Ratings on Platform Competition

Posted: 18 Feb 2021 Last Revised: 07 May 2024
Yulia Vorotyntseva, Aleksi Aaltonen, Subodha Kumar and Paul A. Pavlou
Saint Louis University - Richard A. Chaifetz School of Business, Stevens Institute of Technology - School of Business, Temple University - Fox School of Business and University of Miami Herbert Business School

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online consumer reviews, online review platforms, platform competition, consumer choice

96.

Relative Effectiveness of Print and Digital Advertising: A Memory Perspective

Fox School of Business Research Paper No. 18-037
Posted: 24 Sep 2018 Last Revised: 02 Jul 2021
Vinod Venkatraman, Angelika Dimoka, Khoi Vo and Paul A. Pavlou
Temple University - Department of Marketing and Supply Chain Management, University of Miami Herbert Business School, Center for Neural Decision Making, Temple University and University of Miami Herbert Business School

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Print media, digital media, episodic memory, fMRI

97.

On the Spillover Effects of Online Product Reviews on Purchases: Evidence from Clickstream Data

Information Systems Research, Forthcoming
Posted: 14 Sep 2016 Last Revised: 15 May 2021
Young Kwark, Gene Moo Lee, Paul A. Pavlou and Liangfei Qiu
affiliation not provided to SSRN, University of British Columbia (UBC) - Sauder School of Business, University of Miami Herbert Business School and University of Florida - Warrington College of Business Administration

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Online Product Reviews, Substitutive Products, Complementary Products, Brand Spillover, WOM Spillover, Topic Modeling, Machine Learning

98.

Predicting Advertising Success Beyond Traditional Measures: New Insights from Neurophysiological Methods and Market Response Modeling

Journal of Marketing Research (2015), 52 (4), 436-452
Posted: 20 Sep 2014 Last Revised: 17 Dec 2016
Vinod Venkatraman, Angelika Dimoka, Paul A. Pavlou, Khoi Vo, William Hampton, Bryan Bollinger, Hal Hershfield, Masakazu Ishihara and Russell S. Winer
Temple University - Department of Marketing and Supply Chain Management, University of Miami Herbert Business School, University of Miami Herbert Business School, Center for Neural Decision Making, Temple University, Temple University - Department of Psychology, New York University (NYU) - Department of Marketing, University of California, Los Angeles (UCLA) - Marketing Area, New York University (NYU) - Leonard N. Stern School of Business and New York University (NYU) - Department of Marketing

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advertising elasticities, neuroscience, biometrics, implicit measures, market response modeling

99.

Inter-Firm it Capability Profiles and Communications for Co-Creating Relational Value: Evidence from the Logistics Industry

MIS Quarterly, 2011
Posted: 25 Feb 2012
Arun Rai, Paul A. Pavlou, Ghiyoung Im and Steve Du
affiliation not provided to SSRN, University of Miami Herbert Business School, Clark Atlanta University and Georgia State University - J. Mack Robinson College of Business

Abstract:

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100.

The Boundaries of Trust and Risk: The Quadratic Moderating Role of Institutional Structures

Information Systems Research (2012), 23 (3), 940-959.
Posted: 25 Feb 2012 Last Revised: 08 Mar 2016
David Gefen and Paul A. Pavlou
Drexel University and University of Miami Herbert Business School

Abstract:

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101.

CIO Background, Strategic Positioning, and Stock Market Reaction To CIO Appointments

Posted: 16 Aug 2011 Last Revised: 17 Jul 2020
Rajiv D. Banker, Cecilia (Qian) Feng and Paul A. Pavlou
Temple University - Department of Accounting, Stony Brook University - College of Business and University of Miami Herbert Business School

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management control system, strategic positioning, CIO

102.

Simple Design Mechanisms to Mitigate the Winner's Curse: Simultaneous Online Auctions with Rotating Bids

Posted: 27 Mar 2010 Last Revised: 22 Apr 2014
Gordon Burtch and Paul A. Pavlou
Boston University - Questrom School of Business and University of Miami Herbert Business School

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Auction Design, Social Welfare, Participation Cost, Endowment Effect, Vickrey Auctions, Design Science