Bradley R. Staats

University of North Carolina Kenan-Flagler Business School

Professor

McColl Building, CB#3490

Chapel Hill, NC 27599

United States

SCHOLARLY PAPERS

30

DOWNLOADS
Rank 772

SSRN RANKINGS

Top 772

in Total Papers Downloads

32,012

SSRN CITATIONS
Rank 5,160

SSRN RANKINGS

Top 5,160

in Total Papers Citations

92

CROSSREF CITATIONS

139

Scholarly Papers (30)

1.

Making Experience Count: The Role of Reflection in Individual Learning

Harvard Business School NOM Unit Working Paper No. 14-093
Number of pages: 37 Posted: 26 Mar 2014 Last Revised: 05 Dec 2016
Bocconi University - Department of Management and Technology, Harvard University - Business School (HBS), Harvard Business School and University of North Carolina Kenan-Flagler Business School
Downloads 25,475 (93)
Citation 16

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learning, codification, knowledge, self-efficacy, causal ambiguity, field experiment

2.

Lean Principles, Learning, and Software Production: Evidence from Indian Software Services

Harvard Business School Technology & Operations Mgt. Unit Working Paper No. 08-001
Number of pages: 34 Posted: 02 Apr 2009
Bradley R. Staats and David M. Upton
University of North Carolina Kenan-Flagler Business School and University of Oxford, Said Business School (deceased)
Downloads 751 (35,706)
Citation 3

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Lean production, operations strategy, organizational learning, software

3.

Between Home and Work: Commuting as an Opportunity for Role Transitions

Harvard Business School NOM Unit Working Paper No. 16-077
Number of pages: 59 Posted: 14 Jan 2016 Last Revised: 11 Dec 2019
Harvard University - Organizational Behavior Unit, University of Michigan, Stephen M. Ross School of Business, University of North Carolina Kenan-Flagler Business School, WHU - Otto Beisheim School of Management and Harvard University - Business School (HBS)
Downloads 643 (43,977)

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Commuting, Boundary Work, Self-Control, Work-Family Conflict, Prospection

4.

Discretionary Task Ordering: Queue Management in Radiological Services

Harvard Business School Technology & Operations Mgt. Unit Working Paper No. 16-051
Number of pages: 34 Posted: 23 Oct 2015 Last Revised: 12 Apr 2017
Harvard University - Business School (HBS), University of Texas at San Antonio, Harvard Business School and University of North Carolina Kenan-Flagler Business School
Downloads 528 (56,672)
Citation 26

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discretion, scheduling, queue, healthcare, learning, experience, decentralization, delegation, behavioral operations

5.

Making Process Improvements Stick

Kenan Institute of Private Enterprise Research Paper No. 18-22
Number of pages: 16 Posted: 28 Aug 2018
Matthias Holweg, Bradley R. Staats and David M. Upton
University of Oxford - Said Business School, University of North Carolina Kenan-Flagler Business School and University of Oxford, Said Business School (deceased)
Downloads 447 (69,682)

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Process improvement, Lean, Six Sigma, Agile, backsliding, initiative fatigue

6.

Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Performance

Harvard Business School NOM Unit Working Paper No. 17-112
Number of pages: 40 Posted: 27 Jun 2017 Last Revised: 01 Sep 2019
Emory University - Goizueta Business School, University of North Carolina Kenan-Flagler Business School, Northwestern Kellogg School of Management and Harvard University - Business School (HBS)
Downloads 384 (83,372)
Citation 8

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Healthcare, Knowledge Work, Decision Making, Discretion, Workload

7.

Performance Tradeoffs in Team Knowledge Sourcing

Harvard Business School Technology & Operations Mgt. Unit Working Paper No. 11-031
Number of pages: 35 Posted: 18 Sep 2010 Last Revised: 22 Sep 2012
Bradley R. Staats, Melissa Valentine and Amy C. Edmondson
University of North Carolina Kenan-Flagler Business School, Harvard Business School and Harvard University - Technology & Operations Management Unit
Downloads 374 (86,032)
Citation 3

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Knowledge Management, Knowledge Sharing, Knowledge Sourcing, Learning, Performance Tradeoffs, Teams

8.

Wellsprings of Creation: How Perturbation Sustains Exploration in Mature Organizations

Harvard Business School Organizational Behavior Unit Working Paper No. 09-011
Number of pages: 37 Posted: 17 Jun 2009 Last Revised: 22 Sep 2012
Policy Alternatives Research Institute, University of North Carolina Kenan-Flagler Business School, Harvard University - Organizational Behavior Unit and University of Oxford, Said Business School (deceased)
Downloads 360 (89,825)
Citation 6

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9.

Driven by Social Comparisons: How Feedback about Coworkers’ Effort Influences Individual Productivity

Harvard Business School NOM Unit Working Paper No. 11-078
Number of pages: 36 Posted: 07 Feb 2011
Francesca Gino and Bradley R. Staats
Harvard University - Business School (HBS) and University of North Carolina Kenan-Flagler Business School
Downloads 349 (93,076)
Citation 10

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Feedback, Framing, Learning, Motivation, Persistence, Productivity, Social comparison

The Impact of Time at Work and Time off from Work on Rule Compliance: The Case of Hand Hygiene in Healthcare

Dai, H., Milkman, K.L., Hofmann, D.A., & Staats, B.R. (2015). The Impact of Time at Work and Time Off From Work on Rule Compliance: The Case of Hand Hygiene in Health Care. Journal of Applied Psychology, 100(3), 846-862.
Number of pages: 49 Posted: 08 Sep 2013 Last Revised: 08 Jan 2019
University of California, Los Angeles (UCLA) - Anderson School of Management, University of Pennsylvania - The Wharton School, University of North Carolina Kenan-Flagler Business School and University of North Carolina Kenan-Flagler Business School
Downloads 270 (122,291)
Citation 2

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workplace compliance, job demands, fatigue, work recovery, job design

The Impact of Time at Work and Time Off from Work on Rule Compliance: The Case of Hand Hygiene in Healthcare

The Wharton School Research Paper No. 56
Number of pages: 49 Posted: 10 Apr 2014
University of California, Los Angeles (UCLA) - Anderson School of Management, University of Pennsylvania - The Wharton School, University of North Carolina Kenan-Flagler Business School and University of North Carolina Kenan-Flagler Business School
Downloads 1 (736,465)
Citation 1

Abstract:

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11.

The Impact of Time at Work and Time Off from Work on Rule Compliance: The Case of Hand Hygiene in Healthcare

The Wharton School Research Paper No. 56
Number of pages: 49 Posted: 10 Apr 2014 Last Revised: 02 Jan 2019
University of California, Los Angeles (UCLA) - Anderson School of Management, University of Pennsylvania - The Wharton School, University of North Carolina Kenan-Flagler Business School and University of North Carolina Kenan-Flagler Business School
Downloads 266 (124,898)

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12.

Inequality in Knowledge Repository Use in Scaling Service Operations

Harvard Business School Technology & Operations Mgt. Unit Working Paper No. 13-001
Number of pages: 35 Posted: 17 Aug 2017 Last Revised: 18 Jan 2018
Melissa Valentine, Tom Tan, Bradley R. Staats and Amy C. Edmondson
Harvard Business School, Southern Methodist University (SMU) - Information Technology and Operations Management Department (ITOM), University of North Carolina Kenan-Flagler Business School and Harvard University - Technology & Operations Management Unit
Downloads 255 (130,535)
Citation 1

Abstract:

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knowledge repository, knowledge management, scaling service operations, fluid teams

13.

Fluid Tasks and Fluid Teams: The Impact of Diversity in Experience and Team Familiarity on Team Performance

Harvard Business School Technology & Operations Mgt. Unit Working Paper No. 09-145
Number of pages: 34 Posted: 18 Jun 2009 Last Revised: 22 Sep 2012
Robert S. Huckman and Bradley R. Staats
Harvard Business School and University of North Carolina Kenan-Flagler Business School
Downloads 255 (130,535)
Citation 10

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Diversity, Knowledge Work, Project Flexibility, Task Change, Team Familiarity

14.

The Microstructure of Work: How Unexpected Breaks Let You Rest, But Not Lose Focus

Harvard Business School NOM Unit Working Paper No. 17-058
Number of pages: 53 Posted: 22 Dec 2016
Pradeep Pendem, Paul Green, Bradley R. Staats and Francesca Gino
University of North Carolina (UNC) at Chapel Hill - Operations Area, University of Texas at Austin - Red McCombs School of Business, University of North Carolina Kenan-Flagler Business School and Harvard University - Business School (HBS)
Downloads 208 (159,068)
Citation 1

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Breaks, Productivity, Attention, Workload, Harvesting

15.

Seeking to Belong: How the Words of Internal and External Beneficiaries Influence Performance

Harvard Business School NOM Unit Working Paper No. 17-073
Number of pages: 54 Posted: 06 Feb 2017
Paul Green, Francesca Gino and Bradley R. Staats
University of Texas at Austin - Red McCombs School of Business, Harvard University - Business School (HBS) and University of North Carolina Kenan-Flagler Business School
Downloads 178 (183,313)

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Prosocial motivation, belongingness, motivation, job design, field experiment

16.

Dynamically Integrating Knowledge in Teams: Transforming Resources into Performance

Academy of Management Journal, 55:998-1022
Number of pages: 56 Posted: 23 Nov 2011 Last Revised: 08 Apr 2013
Heidi K. Gardner, Francesca Gino and Bradley R. Staats
Harvard Law School, Harvard University - Business School (HBS) and University of North Carolina Kenan-Flagler Business School
Downloads 163 (197,768)
Citation 1

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17.

Maintaining Continuity in Service: An Empirical Examination of Primary Care Physicians

Manufacturing and Service Operations Management, Forthcoming
Number of pages: 38 Posted: 08 Jan 2018 Last Revised: 10 Apr 2019
Vishal Ahuja, Carlos Alvarez and Bradley R. Staats
Southern Methodist University (SMU) - Information Technology and Operations Management Department (ITOM), Texas Tech University - Health Science Center and University of North Carolina Kenan-Flagler Business School
Downloads 146 (216,788)
Citation 2

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Continuity of Care, Healthcare Operations, Empirical Operations

18.

Team Familiarity, Role Experience, and Performance: Evidence from Indian Software Services

HBS Technology & Operations Mgt. Unit Research Paper No. 08-019
Number of pages: 34 Posted: 19 Sep 2007 Last Revised: 22 Sep 2012
Robert S. Huckman, Bradley R. Staats and David M. Upton
Harvard Business School, University of North Carolina Kenan-Flagler Business School and University of Oxford, Said Business School (deceased)
Downloads 138 (226,821)
Citation 8

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19.

Blinded by Experience: Prior Experience, Negative News and Belief Updating

Harvard Business School NOM Unit Working Paper No. 16-015
Number of pages: 37 Posted: 12 Aug 2015
Bradley R. Staats, Diwas Singh KC and Francesca Gino
University of North Carolina Kenan-Flagler Business School, Emory University - Goizueta Business School and Harvard University - Business School (HBS)
Downloads 136 (229,379)
Citation 3

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Behavioral Operations, Egocentric Bias, Experience, Healthcare Operations

20.

Shopping for Confirmation: How Disconfirming Feedback Shapes Social Networks

Harvard Business School NOM Unit Working Paper No. 18-028
Number of pages: 68 Posted: 20 Sep 2017
Paul Green, Francesca Gino and Bradley R. Staats
University of Texas at Austin - Red McCombs School of Business, Harvard University - Business School (HBS) and University of North Carolina Kenan-Flagler Business School
Downloads 127 (241,936)
Citation 2

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Developmental feedback, Self-concept, Positive illusions, Social network, Threat

Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services

Harvard Business School Technology & Operations Mgt. Unit Working Paper No. 11-057
Number of pages: 41 Posted: 07 Dec 2010 Last Revised: 17 Jan 2013
Jonathan R. Clark, Robert S. Huckman and Bradley R. Staats
Pennsylvania State University, Harvard Business School and University of North Carolina Kenan-Flagler Business School
Downloads 116 (260,012)

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Customer specificity, Experience, Healthcare, Learning, Outsourcing

Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services

NBER Working Paper No. w18723
Number of pages: 41 Posted: 18 Jan 2013 Last Revised: 16 Oct 2014
Jonathan R. Clark, Robert S. Huckman and Bradley R. Staats
Pennsylvania State University, Harvard Business School and University of North Carolina Kenan-Flagler Business School
Downloads 10 (655,317)
Citation 4

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22.

Behavioral Drivers of Routing Decisions: Evidence from Restaurant Table Assignment

Production and Operations Management, Forthcoming
Number of pages: 41 Posted: 02 May 2016 Last Revised: 23 Jan 2020
Tom Tan and Bradley R. Staats
Southern Methodist University (SMU) - Information Technology and Operations Management Department (ITOM) and University of North Carolina Kenan-Flagler Business School
Downloads 118 (255,669)
Citation 7

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behavioral routing decisions, quality/speed trade-off, fairness, familiarity, workload, business analytics, restaurant operations, service operations, behavioral operations management

23.

Specialization and Variety in Repetitive Tasks: Evidence from a Japanese Bank

Harvard Business School NOM Unit Working Paper No. 11-015
Number of pages: 34 Posted: 18 Aug 2010 Last Revised: 22 Sep 2012
Bradley R. Staats and Francesca Gino
University of North Carolina Kenan-Flagler Business School and Harvard University - Business School (HBS)
Downloads 115 (260,408)
Citation 21

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Job Design, Learning, Productivity, Specialization, Turnover, Variety, Work Fragmentation

24.

Accumulating a Portfolio of Experience: The Effect of Focal and Related Experience on Surgeon Performance

Number of pages: 32 Posted: 21 Jan 2012 Last Revised: 22 Sep 2012
Diwas Singh KC and Bradley R. Staats
Emory University - Goizueta Business School and University of North Carolina Kenan-Flagler Business School
Downloads 55 (401,855)
Citation 7

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Healthcare, Knowledge Work, Learning, Quality, Specialization, Variety

25.

A Structural Estimation Approach to Agent Attrition

Number of pages: 44 Posted: 14 Jun 2018
Seyed Morteza Emadi and Bradley R. Staats
University of North Carolina (UNC) at Chapel Hill - Kenan-Flagler Business School and University of North Carolina Kenan-Flagler Business School
Downloads 46 (434,116)
Citation 6

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Attrition, Empirical Operations, People Operations, Structural Estimation

26.

How Continuity in Service Impacts Variability: Evidence from a Primary Care Setting

SMU Cox School of Business Research Paper No. 19-13
Number of pages: 45 Posted: 23 Aug 2019 Last Revised: 10 Feb 2020
Vishal Ahuja, Carlos Alvarez and Bradley R. Staats
Southern Methodist University (SMU) - Information Technology and Operations Management Department (ITOM), Texas Tech University - Health Science Center and University of North Carolina Kenan-Flagler Business School
Downloads 38 (466,806)

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Continuity of Care, Healthcare Operations, Learning, Empirical Operations

27.

Motivating Process Compliance through Individual Electronic Monitoring: An Empirical Examination of Hand Hygiene in Healthcare

Management Science, Vol. 63(5), p. 1563 – 1585, May 2017
Number of pages: 46 Posted: 09 May 2017 Last Revised: 01 May 2019
University of North Carolina Kenan-Flagler Business School, University of California, Los Angeles (UCLA) - Anderson School of Management, University of North Carolina Kenan-Flagler Business School and University of Pennsylvania - The Wharton School
Downloads 26 (526,497)
Citation 16

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Process Compliance, Hand Washing, Electronic Monitoring, Empirical Operations

28.

Focusing Provider Attention: An Empirical Examination of Incentives and Feedback in Flu Vaccinations

Number of pages: 52 Posted: 24 Mar 2020
RJ Niewoehner and Bradley R. Staats
University of North Carolina (UNC) at Chapel Hill - Kenan-Flagler Business School and University of North Carolina Kenan-Flagler Business School
Downloads 24 (538,498)

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Healthcare, Attention, Incentives, Feedback, Empirical Operations

29.

Familiarity, Load, and Patient Pick-Up: The Positive and Negative Effects of Group Composition on Physician Behavior in the Emergency Department

Number of pages: 33 Posted: 29 Jun 2020
RJ Niewoehner, Diwas Singh KC and Bradley R. Staats
University of North Carolina (UNC) at Chapel Hill - Kenan-Flagler Business School, Emory University - Goizueta Business School and University of North Carolina Kenan-Flagler Business School
Downloads 10 (629,322)

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Parallel Servers, Task Assignment, Productivity, Familiarity, Emergency Department

30.

Samasource: Give Work, Not Aid

Harvard Business School NOM Unit Case No. 912-011
Posted: 01 Mar 2012 Last Revised: 12 Mar 2013
Francesca Gino and Bradley R. Staats
Harvard University - Business School (HBS) and University of North Carolina Kenan-Flagler Business School

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