Bradley R. Staats

University of North Carolina Kenan-Flagler Business School

Assistant Professor

McColl Building, CB#3490

Chapel Hill, NC 27599

United States

SCHOLARLY PAPERS

27

DOWNLOADS
Rank 855

SSRN RANKINGS

Top 855

in Total Papers Downloads

27,037

CITATIONS
Rank 13,473

SSRN RANKINGS

Top 13,473

in Total Papers Citations

28

Scholarly Papers (27)

1.

Making Experience Count: The Role of Reflection in Individual Learning

Harvard Business School NOM Unit Working Paper No. 14-093, Harvard Business School Technology & Operations Mgt. Unit Working Paper No. 14-093, HEC Paris Research Paper No. SPE-2016-1181
Number of pages: 37 Posted: 26 Mar 2014 Last Revised: 05 Dec 2016
Bocconi University - Department of Management and Technology, Harvard Business School, Harvard Business School and University of North Carolina Kenan-Flagler Business School
Downloads 21,588 (101)

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learning, codification, knowledge, self-efficacy, causal ambiguity, field experiment

2.

Lean Principles, Learning, and Software Production: Evidence from Indian Software Services

Harvard Business School Technology & Operations Mgt. Unit Working Paper No. 08-001
Number of pages: 34 Posted: 02 Apr 2009
Bradley R. Staats and David M. Upton
University of North Carolina Kenan-Flagler Business School and University of Oxford, Said Business School (deceased)
Downloads 731 (32,381)

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Lean production, operations strategy, organizational learning, software

3.

Discretionary Task Ordering: Queue Management in Radiological Services

Harvard Business School Technology & Operations Mgt. Unit Working Paper No. 16-051
Number of pages: 34 Posted: 23 Oct 2015 Last Revised: 12 Apr 2017
Harvard Business School, University of Texas at San Antonio, Harvard Business School and University of North Carolina Kenan-Flagler Business School
Downloads 499 (53,360)

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discretion, scheduling, queue, healthcare, learning, experience, decentralization, delegation, behavioral operations

4.

Between Home and Work: Commuting as an Opportunity for Role Transitions

Harvard Business School NOM Unit Working Paper No. 16-077, Columbia Business School Research Paper No. 16-7
Number of pages: 59 Posted: 14 Jan 2016 Last Revised: 08 Aug 2018
Columbia University - Columbia Business School, University of Michigan, Stephen M. Ross School of Business, University of North Carolina Kenan-Flagler Business School, WHU - Otto Beisheim School of Management and Harvard Business School
Downloads 453 (60,284)

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Commuting, Boundary Work, Self-Control, Work-Family Conflict, Prospection

5.

Performance Tradeoffs in Team Knowledge Sourcing

Harvard Business School Technology & Operations Mgt. Unit Working Paper No. 11-031
Number of pages: 35 Posted: 18 Sep 2010 Last Revised: 22 Sep 2012
Bradley R. Staats, Melissa Valentine and Amy C. Edmondson
University of North Carolina Kenan-Flagler Business School, Harvard Business School and Harvard University - Technology & Operations Management Unit
Downloads 369 (76,910)

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Knowledge Management, Knowledge Sharing, Knowledge Sourcing, Learning, Performance Tradeoffs, Teams

6.

Wellsprings of Creation: How Perturbation Sustains Exploration in Mature Organizations

Harvard Business School Organizational Behavior Unit Working Paper No. 09-011
Number of pages: 37 Posted: 17 Jun 2009 Last Revised: 22 Sep 2012
Policy Alternatives Research Institute, University of North Carolina Kenan-Flagler Business School, Harvard University - Organizational Behavior Unit and University of Oxford, Said Business School (deceased)
Downloads 354 (80,694)

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7.

Driven by Social Comparisons: How Feedback about Coworkers’ Effort Influences Individual Productivity

Harvard Business School NOM Unit Working Paper No. 11-078
Number of pages: 36 Posted: 07 Feb 2011
Francesca Gino and Bradley R. Staats
Harvard Business School and University of North Carolina Kenan-Flagler Business School
Downloads 303 (96,168)

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Feedback, Framing, Learning, Motivation, Persistence, Productivity, Social comparison

The Impact of Time at Work and Time off from Work on Rule Compliance: The Case of Hand Hygiene in Healthcare

Dai, H., Milkman, K.L., Hofmann, D.A., & Staats, B.R. (2015). The Impact of Time at Work and Time Off From Work on Rule Compliance: The Case of Hand Hygiene in Health Care. Journal of Applied Psychology, 100(3), 846-862.
Number of pages: 49 Posted: 08 Sep 2013 Last Revised: 08 Jan 2019
University of California, Los Angeles (UCLA) - Anderson School of Management, University of Pennsylvania - The Wharton School, University of North Carolina Kenan-Flagler Business School and University of North Carolina Kenan-Flagler Business School
Downloads 263 (111,275)

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workplace compliance, job demands, fatigue, work recovery, job design

The Impact of Time at Work and Time Off from Work on Rule Compliance: The Case of Hand Hygiene in Healthcare

The Wharton School Research Paper No. 56, Dai, H., Milkman, K.L., Hofmann, D.A., & Staats, B.R. (2015). The Impact of Time at Work and Time Off From Work on Rule Compliance: The Case of Hand Hygiene in Health Care. Journal of Applied Psychology, 100(3), 846-862.
Number of pages: 49 Posted: 10 Apr 2014
University of California, Los Angeles (UCLA) - Anderson School of Management, University of Pennsylvania - The Wharton School, University of North Carolina Kenan-Flagler Business School and University of North Carolina Kenan-Flagler Business School
Downloads 0 (110,788)

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9.

The Impact of Time at Work and Time Off from Work on Rule Compliance: The Case of Hand Hygiene in Healthcare

The Wharton School Research Paper No. 56
Number of pages: 49 Posted: 10 Apr 2014 Last Revised: 02 Jan 2019
University of California, Los Angeles (UCLA) - Anderson School of Management, University of Pennsylvania - The Wharton School, University of North Carolina Kenan-Flagler Business School and University of North Carolina Kenan-Flagler Business School
Downloads 259 (113,624)

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10.

Inequality in Knowledge Repository Use in Scaling Service Operations

Harvard Business School Technology & Operations Mgt. Unit Working Paper No. 13-001, UNC Kenan-Flagler Research Paper No. 2012-1, SMU Cox School of Business Research Paper No. 18-12
Number of pages: 35 Posted: 17 Aug 2017 Last Revised: 18 Jan 2018
Melissa Valentine, Tom Tan, Bradley R. Staats and Amy C. Edmondson
Harvard Business School, Southern Methodist University (SMU) - Information Technology and Operations Management Department (ITOM), University of North Carolina Kenan-Flagler Business School and Harvard University - Technology & Operations Management Unit
Downloads 253 (116,474)

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knowledge repository, knowledge management, scaling service operations, fluid teams

11.

Fluid Tasks and Fluid Teams: The Impact of Diversity in Experience and Team Familiarity on Team Performance

Harvard Business School Technology & Operations Mgt. Unit Working Paper No. 09-145
Number of pages: 34 Posted: 18 Jun 2009 Last Revised: 22 Sep 2012
Robert S. Huckman and Bradley R. Staats
Harvard Business School and University of North Carolina Kenan-Flagler Business School
Downloads 253 (116,474)
Citation 6

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Diversity, Knowledge Work, Project Flexibility, Task Change, Team Familiarity

12.

Making Process Improvements Stick

Kenan Institute of Private Enterprise Research Paper No. 18-22
Number of pages: 16 Posted: 28 Aug 2018
Matthias Holweg, Bradley R. Staats and David M. Upton
University of Oxford - Said Business School, University of North Carolina Kenan-Flagler Business School and University of Oxford, Said Business School (deceased)
Downloads 203 (144,447)

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Process improvement, Lean, Six Sigma, Agile, backsliding, initiative fatigue

13.

Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Long-Term Performance

Harvard Business School NOM Unit Working Paper No. 17-112, Kenan Institute of Private Enterprise Research Paper No. 18-6
Number of pages: 36 Posted: 27 Jun 2017
Emory University - Goizueta Business School, University of North Carolina Kenan-Flagler Business School, Northwestern Kellogg School of Management and Harvard Business School
Downloads 187 (155,842)

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Healthcare, Knowledge Work, Decision Making, Discretion, Workload

14.

The Microstructure of Work: How Unexpected Breaks Let You Rest, But Not Lose Focus

Harvard Business School NOM Unit Working Paper No. 17-058
Number of pages: 53 Posted: 22 Dec 2016
Pradeep Pendem, Paul Green, Bradley R. Staats and Francesca Gino
University of North Carolina (UNC) at Chapel Hill - Operations Area, University of Texas at Austin - Red McCombs School of Business, University of North Carolina Kenan-Flagler Business School and Harvard Business School
Downloads 171 (168,767)

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Breaks, Productivity, Attention, Workload, Harvesting

15.

Dynamically Integrating Knowledge in Teams: Transforming Resources into Performance

Academy of Management Journal, 55:998-1022
Number of pages: 56 Posted: 23 Nov 2011 Last Revised: 08 Apr 2013
Heidi K. Gardner, Francesca Gino and Bradley R. Staats
Harvard Law School, Harvard Business School and University of North Carolina Kenan-Flagler Business School
Downloads 153 (185,621)
Citation 2

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16.

Seeking to Belong: How the Words of Internal and External Beneficiaries Influence Performance

Harvard Business School NOM Unit Working Paper No. 17-073, Harvard PON Working Paper
Number of pages: 54 Posted: 06 Feb 2017
Paul Green, Francesca Gino and Bradley R. Staats
University of Texas at Austin - Red McCombs School of Business, Harvard Business School and University of North Carolina Kenan-Flagler Business School
Downloads 152 (186,672)

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Prosocial motivation, belongingness, motivation, job design, field experiment

17.

Team Familiarity, Role Experience, and Performance: Evidence from Indian Software Services

HBS Technology & Operations Mgt. Unit Research Paper No. 08-019
Number of pages: 34 Posted: 19 Sep 2007 Last Revised: 22 Sep 2012
Robert S. Huckman, Bradley R. Staats and David M. Upton
Harvard Business School, University of North Carolina Kenan-Flagler Business School and University of Oxford, Said Business School (deceased)
Downloads 136 (204,290)
Citation 14

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18.

Blinded by Experience: Prior Experience, Negative News and Belief Updating

Harvard Business School NOM Unit Working Paper No. 16-015
Number of pages: 37 Posted: 12 Aug 2015
Bradley R. Staats, Diwas Singh KC and Francesca Gino
University of North Carolina Kenan-Flagler Business School, Emory University - Goizueta Business School and Harvard Business School
Downloads 129 (213,075)

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Behavioral Operations, Egocentric Bias, Experience, Healthcare Operations

Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services

Harvard Business School Technology & Operations Mgt. Unit Working Paper No. 11-057
Number of pages: 41 Posted: 07 Dec 2010 Last Revised: 17 Jan 2013
Jonathan R. Clark, Robert S. Huckman and Bradley R. Staats
Pennsylvania State University, Harvard Business School and University of North Carolina Kenan-Flagler Business School
Downloads 114 (234,835)

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Customer specificity, Experience, Healthcare, Learning, Outsourcing

Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services

NBER Working Paper No. w18723
Number of pages: 41 Posted: 18 Jan 2013 Last Revised: 16 Oct 2014
Jonathan R. Clark, Robert S. Huckman and Bradley R. Staats
Pennsylvania State University, Harvard Business School and University of North Carolina Kenan-Flagler Business School
Downloads 9 (590,540)

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20.

Specialization and Variety in Repetitive Tasks: Evidence from a Japanese Bank

Harvard Business School NOM Unit Working Paper No. 11-015
Number of pages: 34 Posted: 18 Aug 2010 Last Revised: 22 Sep 2012
Bradley R. Staats and Francesca Gino
University of North Carolina Kenan-Flagler Business School and Harvard Business School
Downloads 110 (239,736)
Citation 5

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Job Design, Learning, Productivity, Specialization, Turnover, Variety, Work Fragmentation

21.

Shopping for Confirmation: How Disconfirming Feedback Shapes Social Networks

Harvard Business School NOM Unit Working Paper No. 18-028
Number of pages: 68 Posted: 20 Sep 2017
Paul Green, Francesca Gino and Bradley R. Staats
University of Texas at Austin - Red McCombs School of Business, Harvard Business School and University of North Carolina Kenan-Flagler Business School
Downloads 85 (284,147)

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Developmental feedback, Self-concept, Positive illusions, Social network, Threat

22.

Behavioral Drivers of Routing Decisions: Evidence from Restaurant Table Assignment

Number of pages: 33 Posted: 02 May 2016 Last Revised: 13 Jun 2018
Tom Tan and Bradley R. Staats
Southern Methodist University (SMU) - Information Technology and Operations Management Department (ITOM) and University of North Carolina Kenan-Flagler Business School
Downloads 85 (284,147)

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behavioral routing decisions, quality/speed trade-off, fairness, familiarity, workload, business analytics, restaurant operations, service operations, behavioral operations management

23.

Maintaining Continuity in Service: An Empirical Examination of Primary Care Physicians

SMU Cox School of Business Research Paper No. 18-17
Number of pages: 37 Posted: 08 Jan 2018 Last Revised: 10 Feb 2019
Vishal Ahuja, Carlos Alvarez and Bradley R. Staats
Southern Methodist University (SMU) - Information Technology and Operations Management Department (ITOM), affiliation not provided to SSRN and University of North Carolina Kenan-Flagler Business School
Downloads 75 (306,130)

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Continuity of Care, Healthcare Operations, Empirical Operations

24.

Accumulating a Portfolio of Experience: The Effect of Focal and Related Experience on Surgeon Performance

Number of pages: 32 Posted: 21 Jan 2012 Last Revised: 22 Sep 2012
Diwas Singh KC and Bradley R. Staats
Emory University - Goizueta Business School and University of North Carolina Kenan-Flagler Business School
Downloads 53 (365,744)
Citation 1

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Healthcare, Knowledge Work, Learning, Quality, Specialization, Variety

25.

A Structural Estimation Approach to Agent Attrition

Number of pages: 44 Posted: 14 Jun 2018
Seyed Morteza Emadi and Bradley R. Staats
University of North Carolina (UNC) at Chapel Hill - Kenan-Flagler Business School and University of North Carolina Kenan-Flagler Business School
Downloads 28 (460,847)

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Attrition, Empirical Operations, People Operations, Structural Estimation

26.

Motivating Process Compliance through Individual Electronic Monitoring: An Empirical Examination of Hand Hygiene in Healthcare

Management Science, Vol. 63(5), p. 1563 – 1585, May 2017
Number of pages: 46 Posted: 09 May 2017
University of North Carolina Kenan-Flagler Business School, University of California, Los Angeles (UCLA) - Anderson School of Management, University of North Carolina Kenan-Flagler Business School and University of Pennsylvania - The Wharton School
Downloads 22 (492,698)

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Process Compliance, Hand Washing, Electronic Monitoring, Empirical Operations

27.

Samasource: Give Work, Not Aid

Harvard Business School NOM Unit Case No. 912-011, UNC Kenan-Flagler Research Paper No. 2013-12
Posted: 01 Mar 2012 Last Revised: 12 Mar 2013
Francesca Gino and Bradley R. Staats
Harvard Business School and University of North Carolina Kenan-Flagler Business School

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