Xiaowei Shi

Tsinghua University - Tsinghua University School of Economics and Management

Beijing

China

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Scholarly Papers (1)

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RNSC: A Hierarchical Deep Learning Model for Net Promoter Scoring Understanding by Combining Review and Note Through Semantic Consistency

Number of pages: 24 Posted: 20 Oct 2023
Xiaowei Shi and Qiang Wei
Tsinghua University - Tsinghua University School of Economics and Management and Tsinghua University - Tsinghua University School of Economics and Management
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Abstract:

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NPS understanding, customer review, employee note, semantic consistency, Deep learning