S. Long-Tolbert

University of Toledo, Marketing and International Business

Assistant Professor

Mail Stop 119, HH 3000

Toledo, OH 43606

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Scholarly Papers (1)

1.

A Threshold Model for Respondent Heterogeneity

Number of pages: 22 Posted: 05 Mar 2010
Sandeep R. Chandukala, S. Long-Tolbert and Greg M. Allenby
Indiana University - Kelley School of Business - Department of Marketing, University of Toledo, Marketing and International Business and Ohio State University (OSU) - Department of Marketing and Logistics
Downloads 59 (285,974)

Abstract:

Threshold model, mixture distribution, service wait times, drivers of service quality