Patrick I. Jeffers

Iowa State University - College of Business

Ames, IA 50011-2063

United States

SCHOLARLY PAPERS

3

DOWNLOADS

15

SSRN CITATIONS

0

CROSSREF CITATIONS

3

Scholarly Papers (3)

1.

Why Competition from a Multi-Channel E-Tailer Does Not Always Benefit Consumers

Decision Sciences, 42, 1 (February 2011), 69-91
Number of pages: 31 Posted: 28 Aug 2016
Patrick I. Jeffers and Barrie R. Nault
Iowa State University - College of Business and University of Calgary - Haskayne School of Business
Downloads 15 (563,734)

Abstract:

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Channels, E-Commerce, Pricing

2.

Information Technology and Process Performance: An Empirical Investigation of the Interaction between IT and Non-IT Resources

Decision Sciences, Forthcoming
Posted: 19 Sep 2008
Patrick I. Jeffers, Waleed A. Muhanna and Barrie R. Nault
Iowa State University - College of Business, The Ohio State University - Fisher College of Business and University of Calgary - Haskayne School of Business

Abstract:

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Complementarity, Customer Service Process, Firm Performance, IT Business Value, IT Resources Interaction, Organizational Design, Process Design, Process Coordination, Process Performance, Resource-Based View, Third Party Logistics, Supply Chain Management

3.

A Customer-Centric Perspective on it and Firm Performance: Testing the Resource-Based View

Fisher College of Business Working Paper No. 2006-01-003
Posted: 14 Jul 2006
Barrie R. Nault, Patrick I. Jeffers and Waleed A. Muhanna
University of Calgary - Haskayne School of Business, Iowa State University - College of Business and The Ohio State University - Fisher College of Business

Abstract:

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Customer-centric Business Process, Business Value of IT, Firm Performance, IT interaction effect, IT complementarity