Kiersten M. Maryott

Virginia Commonwealth University - School of Business

Visiting Assistant Professor

Richmond, VA 23284-4000

United States

SCHOLARLY PAPERS

1

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Scholarly Papers (1)

1.

The Relationship of Employee Perceptions of Organizational Climate to Business-Unit Outcomes: An MPLS Approach

Journal of Service Research, Forthcoming
Number of pages: 49 Posted: 18 Jul 2006 Last Revised: 19 Nov 2012
Bruce Cooil, Timothy L. Keiningham, Lerzan Aksoy and Kiersten M. Maryott
Vanderbilt University - Statistics, Ipsos Loyalty - North America, Koc University and Virginia Commonwealth University - School of Business
Downloads 623 (30,875)

Abstract:

Employee Perceptions, Organizational Climate, Employee Turnover, Customer Satisfaction, Financial Performance, Multivariate Partial Least Squares