Jiwoong Shin

Yale School of Management

Assistant Professor

135 Prospect Street

P.O. Box 208200

New Haven, CT 06520-8200

United States

http://faculty.som.yale.edu/JiwoongShin/

SCHOLARLY PAPERS

8

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CITATIONS
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11

Scholarly Papers (8)

1.

Managing Customer Relationships under Competition: Punish or Reward Current Customers?

Number of pages: 40 Posted: 13 Aug 2007
Jiwoong Shin and K. Sudhir
Yale School of Management and Yale School of Management
Downloads 525 (51,698)
Citation 1

Abstract:

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CRM, behavior-based price discrimination, competitive strategy, forward-looking consumers, forward-looking firms, game theory

2.

How Does Free Riding on Customer Service Affect Competition?

Number of pages: 39 Posted: 25 Jul 2006
Jiwoong Shin
Yale School of Management
Downloads 230 (131,967)

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free riding, sales service, selling cost, channel conflict, retail competition, competitive strategy, and game theory

3.

Incentive Problems in Performance-Based Online Advertising: Cost Per Click versus Cost Per Action

Management Science, Forthcoming.
Number of pages: 32 Posted: 03 Apr 2015 Last Revised: 25 Jan 2017
Yu Jeffrey Hu, Jiwoong Shin and Zhulei Tang
Georgia Institute of Technology - Scheller College of Business, Yale School of Management and Purdue University - Krannert School of Management
Downloads 175 (170,322)
Citation 1

Abstract:

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Online advertising, cost-per-click, cost-per-action, incentive, adverse selection, moral hazard, pricing model

4.

Demand Externalities from Co-Location

Cowles Foundation Discussion Paper No. 1850, Yale SOM Working Paper
Number of pages: 35 Posted: 10 Feb 2012 Last Revised: 07 Mar 2012
Boudhayan Sen, Jiwoong Shin and K. Sudhir
Yale School of Management, Yale School of Management and Yale School of Management
Downloads 113 (241,931)
Citation 1

Abstract:

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5.

A Reflection on Analytical Work in Marketing: Three Points of Consensus

Number of pages: 12 Posted: 02 Sep 2011
Olin School - Washington University in St. Louis, University of California, Los Angeles (UCLA) - Anderson School of Management, University of Southern California - Marshall School of Business, University of Michigan, Stephen M. Ross School of Business, Rice University, Duke University - Fuqua School of Business, The University of Texas at Dallas, Naveen Jindal School of Management, Columbia University - Columbia Business School, Yale School of Management, Questrom School of Business, Boston University and University of California, Berkeley
Downloads 74 (317,310)

Abstract:

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6.

Multi-Period Contests: Handicapping and Reverse Handicapping

Number of pages: 34 Posted: 17 Jun 2010 Last Revised: 13 May 2014
Robert W. Ridlon and Jiwoong Shin
Indiana University - Kelley School of Business - Department of Business Economics & Public Policy and Yale School of Management
Downloads 54 (372,944)

Abstract:

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Game Theory, Asymmetric Contests, Handicapping, Asymmetric Information

7.

Favoring the Winner or Loser in Repeated Contests

Marketing Science, Vol. 32, No. 5, 2013; pp. 768-785; DOI: 10.1287/mksc.2013.0798
Posted: 13 Nov 2013
Robert W. Ridlon and Jiwoong Shin
Indiana University - Kelley School of Business - Department of Business Economics & Public Policy and Yale School of Management

Abstract:

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game theory, contests, handicap, incentives, ratcheting, moral hazard

8.

When to Fire Customers? Customer Cost-Based Pricing

Management Science, Forthcoming
Posted: 08 Feb 2012
Jiwoong Shin, K. Sudhir and Dae-Hee Yoon
Yale School of Management, Yale School of Management and Yonsei University

Abstract:

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customer cost information, activity-based costing, behavior-based price discrimination, forward-looking customers, customer relationship management

Other Papers (2)

Total Downloads: 71
1.

Ratcheting of Profitability Expectations and its Consequence for Supply Chains

AAA 2016 Management Accounting Section (MAS) Meeting Paper
Number of pages: 26 Posted: 18 Aug 2015 Last Revised: 02 Dec 2015
Brian Mittendorf, Jiwoong Shin and Dae-Hee Yoon
Ohio State University (OSU) - Fisher College of Business, Yale School of Management and Yonsei University
Downloads 55

Abstract:

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ratcheting, information disclosure, supply chain, and pricing

2.

Strategic Use of Demand-Enhancing Investment to Elicit Market Information

AAA 2012 Management Accounting Section (MAS) Meeting Paper
Number of pages: 36 Posted: 15 Aug 2011
Brian Mittendorf, Jiwoong Shin and Dae-Hee Yoon
Ohio State University (OSU) - Fisher College of Business, Yale School of Management and Yonsei University
Downloads 16

Abstract:

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Information sharing, demand-enhancing investment, supply chain management, disclosure, vertical relationship