Michael A. Lapre

Vanderbilt University - Operations Management

Associate Professor

401 21st Avenue South

Nashville, TN 37203

United States

http://www.owen.vanderbilt.edu/faculty-and-research/faculty-directory/faculty-profile.cfm?id=114

SCHOLARLY PAPERS

5

DOWNLOADS
Rank 34,829

SSRN RANKINGS

Top 34,829

in Total Papers Downloads

1,249

CITATIONS

3

Scholarly Papers (5)

1.

Reducing Customer Dissatisfaction: How Important is Learning to Reduce Service Failure?

Number of pages: 31 Posted: 08 Aug 2006
Michael A. Lapre
Vanderbilt University - Operations Management
Downloads 624 (41,036)

Abstract:

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customer dissatisfaction, learning curve, organizational learning, marketing, service failure, empirical research

2.

Brooks' Law Revisited: Improving Software Productivity by Managing Complexity

Number of pages: 24 Posted: 08 Aug 2006
Joseph Blackburn, Michael A. Lapre and Luk N. Van Wassenhove
Vanderbilt University - Operations Management, Vanderbilt University - Operations Management and INSEAD
Downloads 283 (105,940)
Citation 4

Abstract:

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Project Management, Software Development, Software Productivity, Complexity, Project Team Size

3.

Inside the Learning Curve: Opening the Black Box of the Learning Curve

Number of pages: 25 Posted: 17 Jul 2010
Michael A. Lapre
Vanderbilt University - Operations Management
Downloads 201 (149,090)
Citation 6

Abstract:

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Learning Curve, Experience, Deliberate Learning Activities, Organizational Learning

4.

Accelerated Learning by Experimentation

Number of pages: 35 Posted: 17 Jul 2010
Roger Bohn and Michael A. Lapre
UCSD-IRPS and Vanderbilt University - Operations Management
Downloads 141 (202,835)
Citation 3

Abstract:

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Learning, Experimentation

5.

A Longitudinal Analysis of Operating Profitability in the U.S. Airline Industry, 1988-2011

Vanderbilt Owen Graduate School of Management Research Paper No. 2328375
Posted: 20 Sep 2013 Last Revised: 31 Jul 2014
Michael A. Lapre, Yasin Alan and Gary D. Scudder
Vanderbilt University - Operations Management, Vanderbilt University - Operations Management and Vanderbilt University - Operations Management

Abstract:

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operating profit; yield management; cost structure; productivity; focus; airlines