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Hiroatsu Nohara
affiliation not provided to SSRN
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SCHOLARLY PAPERS
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Scholarly Papers (1)
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How Institutions and Business Strategies Affect Wages: A Cross National Study of Call Centers
Industrial and Labor Relations Review, Vol. 62, No. 4, 2009
Posted: 21 Dec 2010
Rosemary Batt
and Hiroatsu Nohara
Cornell University - School of Industrial and Labor Relations and
affiliation not provided to SSRN
Abstract:
globalization of services, strategic HRM, outsourcing, call centers, collective representation
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