Gary K. Fisher

Aston University - Aston Business School

Aston Triangle

Birmingham, B47ET

United Kingdom

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A Test of Basic Assumptions of Affective Events Theory (Aet) in Call Centre Work

British Journal of Management, Vol. 17, No. 3, pp. 237-254, September 2006
Number of pages: 18 Posted: 17 Aug 2006
University of Munich - Department of Psychology, Aston Business School, Aston University - Aston Business School, Aston University - Aston Business School and Aston University - Aston Business School
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