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Aryan Soni

School of Computer Science Engineering Lovely Professional University Jalandhar, Punjab, India

  • School of Computer Science Engineering Lovely Professional University Jalandhar, Punjab, India

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A Literature Review on Enhanced Intelligent Customer Support Through Chatbot and Recommendation System

Proceedings of the KILBY 100 7th International Conference on Computing Sciences 2023 (ICCS 2023)
Number of pages: 7 Posted: 02 Apr 2024
Nidhi Arora, Ashok Sharma, Ikhlaq Ayoub Shan, Jatin Sharma, Prakhar Sisodiya, Aryan Soni and Vishavjeet Singh
School of Computer Science Engineering Lovely Professional University Jalandhar, Punjab, India, Department of Computer Science and Information Technology, Central University of Jammu, School of Computer Science Engineering Lovely Professional University Jalandhar, Punjab, India, School of Computer Science Engineering Lovely Professional University Jalandhar, Punjab, India, School of Computer Science Engineering Lovely Professional University Jalandhar, Punjab, India, School of Computer Science Engineering Lovely Professional University Jalandhar, Punjab, India and School of Computer Science Engineering Lovely Professional University Jalandhar, Punjab, India
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Chatbots, Recommendations, Virtual Assistants, Suggestions, Customer Service, Satisfaction