Gandolfo Dominici

Università di Palermo

Prof.

Viale delle Scienze

Facoltà di Economia

Palermo, PA 90128

Italy

SCHOLARLY PAPERS

25

DOWNLOADS
Rank 3,056

SSRN RANKINGS

Top 3,056

in Total Papers Downloads

10,307

CITATIONS
Rank 30,871

SSRN RANKINGS

Top 30,871

in Total Papers Citations

7

Scholarly Papers (25)

1.

Customer Satisfaction in the Hotel Industry: A Case Study from Sicily

International Journal of Marketing Studies, Vol. 2, No. 2, pp. 3-12, 2010
Number of pages: 10 Posted: 02 Dec 2011
Gandolfo Dominici and Rosa Guzzo
Università di Palermo and University of Rome, Tor Vergata
Downloads 1,814 (1,532)

Abstract:

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Customer satisfaction, Hotel industry, Service quality

2.

From Marketing Mix to E-Marketing Mix: A Literature Overview and Classification

International Journal of Business and Management, Vol. 4, No. 9, pp. 17-24, 2009
Number of pages: 7 Posted: 20 Nov 2011 Last Revised: 19 Aug 2014
Gandolfo Dominici
Università di Palermo
Downloads 1,415 (2,271)

Abstract:

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E-marketing, Marketing mix, E-marketing mix

3.

Game Theory as a Marketing Tool: Uses and Limitations

Gandolfo Dominici/ Elixir Marketing, Vol. 36, pp. 3524-3528, 2011
Number of pages: 5 Posted: 20 Nov 2011 Last Revised: 27 Apr 2012
Gandolfo Dominici
Università di Palermo
Downloads 378 (31,962)

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Game theory, Marketing management, Rational choice in marketing

4.

E-Business Model: A Content Based Taxonomy of Literature

International Journal of Management and Administrative Sciences, 1(7): 10-20, April 2012
Number of pages: 11 Posted: 12 May 2012 Last Revised: 10 Jun 2012
Gandolfo Dominici
Università di Palermo
Downloads 238 (81,766)
Citation 1

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e-business model, conceptual framework, taxonomy, content analysis, literature review

5.
Downloads 229 (114,553)

Why Does Systems Thinking Matter?

Business Systems Review, Vol. 1, No. 1, pp.1-2, 2012
Number of pages: 2 Posted: 26 Apr 2012 Last Revised: 03 Sep 2012
Gandolfo Dominici
Università di Palermo
Downloads 143 (176,007)

Abstract:

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Complexity, Systems Thinking, Systemic Approach, Business Science

Why Does Systems Thinking Matter?

Business systems Review, Vol. 1, Issue 1, pp.1-2, 2012
Number of pages: 2 Posted: 08 Nov 2012
Gandolfo Dominici
Università di Palermo
Downloads 86 (255,867)

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Complexity, Management, Systemic Thinking

6.

Designing a Mobile App for Museums According to the Drivers of Visitor Satisfaction

Recent Advances in Business Management and Marketing - Proceedings of the 1st International Conference on Management, Marketing, Tourism, Retail, Finance and Computer Applications (MATREFC '13). Dubrovnik, Croatia, WSEAS Press, June 25-27, 2013
Number of pages: 8 Posted: 26 Jul 2013
Federica Palumbo, Gandolfo Dominici and Gianpaolo Basile
University of Rome "La Sapienza", Università di Palermo and University of Salerno
Downloads 132 (75,506)

Abstract:

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museum marketing, mobile app, mobile tourism, mobile app marketing, Kano Model, customer satisfaction, cultural tourism, museum technology

7.

Bullwhip effect in SCM (L'Effetto Bullwhip, Nella Gestione Della Supply Chain)

Annali della Facoltà di Economia. Università di Palermo, No. LXI, pp. 45-56, 2007,
Number of pages: 13 Posted: 24 Nov 2011
Gandolfo Dominici
Università di Palermo
Downloads 77 (204,330)

Abstract:

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SCM, Bullwhip

8.

Il Paradigm Shift Della Teoria Sistemica Nelle Scienze Sociali: Verso Un Nuovo Concetto Di Impresa Sistemico-Vitale (The Paradigm Shift of Systemic Theory Towards a New Concept of Viable Firm)

Dominici G., Pitasi A. Sinergie-Euprera Congress CORPORATE GOVERNANCE AND STRATEGIC COMMUNICATION Milano 10-11-novembre- 2011
Number of pages: 21 Posted: 20 Nov 2011 Last Revised: 06 Aug 2014
Gandolfo Dominici and Andrea Pitasi
Università di Palermo and 'Gabriele d'Annunzio' University of Chieti-Pescara
Downloads 62 (279,836)

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Approccio Sistemico Vitale, Complessità, costellazioni di Valore, Luhmann

9.

How to Build an E-Learning Product: Factors for Student/Customer Satisfaction

Dominici, G.; Palumbo, F. How to build an e-learning product: Factors for student/customer satisfaction. Business Horizons. Vol. 56 Issue 1 pp. 87-96
Number of pages: 26 Posted: 22 Mar 2012 Last Revised: 17 Mar 2013
Gandolfo Dominici and Federica Palumbo
Università di Palermo and University of Rome "La Sapienza"
Downloads 54 (243,156)

Abstract:

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Customer Satisfaction, Kano Model, New Product Development, E-learning, Student Satisfaction, Course Design

10.

The Holonic Approach for Flexible Production: A Theoretical Framework

Elixir Production, Vol. 42, pp. 6106-6110, 2012
Number of pages: 5 Posted: 04 Jan 2012 Last Revised: 11 Apr 2012
Gandolfo Dominici
Università di Palermo
Downloads 54 (300,521)

Abstract:

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holonic production systems, production agility, complex systems, systemic approach

11.

The Complex System Theory for the Analysis of Inter-Firm Networks: A Literature Overview and Theoretic Framework

International business Research, Vol. 4, No. 2, pp. 31-37, Dominici G., Levanti G. eds., 2011
Number of pages: 12 Posted: 20 Nov 2011 Last Revised: 16 May 2012
Gandolfo Dominici and Gabriella Levanti
Università di Palermo and SEAF
Downloads 54 (253,779)
Citation 2

Abstract:

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Inter-firm networks, Complex system Theory, Multi-level logic

12.

eBusiness Models: Ontology and Classification (Modelli Di E-Business: Ontologia E Tassonomica Della Ricerca)

Annali Facoltà di Economia – Università di Palermo, Vol. LXIII, pp. 33-62, 2009,
Number of pages: 31 Posted: 24 Nov 2011
Gandolfo Dominici
Università di Palermo
Downloads 52 (271,352)

Abstract:

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ebusiness, taxonomy, ontology, modelli di business

13.

Consulting of the XXI Century: Coping with Complex Business Systems

Nuova Atlantide, Vol. 3, pp. 69-76, 2011
Number of pages: 8 Posted: 28 Mar 2012 Last Revised: 05 Apr 2012
Gandolfo Dominici
Università di Palermo
Downloads 49 (253,779)

Abstract:

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Complexity, Consulting, Management

14.

Demand Driven Supply Chain and Innovation for Customer Satisfaction (Demand Driven Supply Chain ed Innovazione: Il Sistema Logistico-Produttivo per la Soddisfazione dei Bisogni del Cliente)

ECONOMIA E GESTIONE DELL'INNOVAZIONE NELLE PMI, pp. 100-114, A. Purpura & G. Fazio, eds., Franco Angeli, 2008
Number of pages: 14 Posted: 24 Nov 2011 Last Revised: 12 Jun 2014
Gandolfo Dominici
Università di Palermo
Downloads 44 (324,044)

Abstract:

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demand driven scm, Supply chian management, innovazione

15.

University Incubator as Catalyst of Resources for Academic Spin-Offs: The Case of Arca Consortium

Recent Advances in Business Management and Marketing - Proceedings of the 1st International Conference on Management, Marketing, Tourism, Retail, Finance and Computer Applications (MATREFC '13). Dubrovnik, Croatia. WSEAS Press, June 25-27, 2013, (ISSN: 2227-460X, ISBN: 978-960-474-306-3)
Number of pages: 10 Posted: 26 Jul 2013
Federica Palumbo and Gandolfo Dominici
University of Rome "La Sapienza" and Università di Palermo
Downloads 41 (269,228)

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academic spin-off, university incubator, ARCA Consortium, University of Palermo

16.

Complexity Theory for a New Managerial Paradigm: A Research Framework

Neostrategic Management, Edition: Contributions to Management Science, Springer. Editors: Ivona Vrdoljak Raguž, Najla Podrug, Lara Jelenc, Springer International, 2016,
Number of pages: 19 Posted: 03 Jan 2015 Last Revised: 09 Jan 2016
Gandolfo Dominici and Vasja Roblek
Università di Palermo and affiliation not provided to SSRN
Downloads 34 (293,376)

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Organizational Change, Corporate Social Responsibility, Complexity Theory, Sustainable Development, Social Systems Theory

17.

Viable Systems Approach and Consumer Culture Theory: A Conceptual Framework

Journal of Organizational Transformation & Social Change, Vol. 10 No. 3, November, 2013, 262–285,
Number of pages: 24 Posted: 05 Nov 2013
Gandolfo Dominici, Gianpaolo Basile and Federica Palumbo
Università di Palermo, University of Salerno and University of Rome "La Sapienza"
Downloads 31 (318,468)

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viable systems approach (VSA), consumer culture theory (CCT), brand community, sub-culture of consumption, consonance-resonance

18.

Complexity and Action: Reflections on Decision Making and Cybernetics

Business Systems Review (ISSN 2280-3866), 2013, Volume 2, Issue 2, pp. 38-47
Number of pages: 10 Posted: 08 Apr 2013 Last Revised: 17 Apr 2013
Gandolfo Dominici
Università di Palermo
Downloads 28 (347,782)

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Cybernetics, Systems thinking, Knowledge, Action, Action research, Systemic practice, Decision making, Prototype, Kybernetes

19.

Holonic Production System to Obtain Flexibility for Customer Satisfaction

Journal of Service Science and Management, Vol. 1, No. 3, pp. 251-254, 2008
Number of pages: 4 Posted: 20 Nov 2011
Gandolfo Dominici
Università di Palermo
Downloads 27 (392,825)
Citation 4

Abstract:

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holonic production systems, production agility, customer satisfaction

20.

The Holonic Production System: A Multi Agent Simulation Approach Open Access

iBusiness, Vol. 2, No. 3, pp. 201-209, September 2010
Number of pages: 9 Posted: 20 Nov 2011
Gandolfo Dominici, Paolo Renna, Pierluigi Argoneto and Luigi Cuccia
Università di Palermo, Università degli Studi della Basilicata, Università degli Studi della Basilicata and Center for Complex Network Research
Downloads 21 (422,730)

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Holonic Production System (HPS), Multi Agent System (MAS), Distributed Enterprise Network

21.

Cognitive and Affective Learning Processes in the Digital Context. An Introductory Study

The 14 International Conference on Artificial Intelligence, Knowledge Engineering and Data Bases, At Tenerife, Canary Islands, Spain, Forthcoming
Number of pages: 6 Posted: 04 Jan 2015 Last Revised: 03 Mar 2015
Gandolfo Dominici and Vasja Roblek
Università di Palermo and affiliation not provided to SSRN
Downloads 5 (474,163)

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Affective processes, Cognitive processes, Education, Information technology

22.

Reframing the Systemic Approach to Complex Organizations as Intangible Portfolios

NUOVA ATLANTIDE QUADRA-MONTHLY 2012/1, 33-52
Number of pages: 23 Posted: 01 Apr 2015
Andrea Pitasi and Gandolfo Dominici
'Gabriele d'Annunzio' University of Chieti-Pescara and Università di Palermo
Downloads 4 (468,936)

Abstract:

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Systemic approach in Sociology, VSA, value constellation

23.

A Holistic Approach to the Management of Human Consumption Towards an Economics of Well-Being

5th International Conference on Urban Sustainability, Cultural Sustainability, Green Development, Green Structures and Clean Cars, Florence, Italy 2014
Number of pages: 6 Posted: 08 Nov 2014 Last Revised: 12 Dec 2014
Gandolfo Dominici and Vasja Roblek
Università di Palermo and affiliation not provided to SSRN
Downloads 3 (489,773)

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Consumption, Economic development, Natural resources, Sustainable development, Welfare

24.

A Holistic Approach to Comprehending the Complexity of the Post-Growth Era: The Emerging Profile

Book: Chaos, Complexity and Leadership 2014, Edition: Springer Proceedings in Complexity, Chapter: 4, Publisher: Springer International Publishing, Editors: Ercetin Sefika Sule
Number of pages: 21 Posted: 16 Jun 2015
Gandolfo Dominici, Vasja Roblek and Rosa Lombardi
Università di Palermo, affiliation not provided to SSRN and Link Campus University
Downloads 2 (515,467)

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Consumption, Economic Development, Sustainable Growth, Postgrowth Era, Economic Indicators

25.

The Drivers of Customer Satisfaction for Academic Library Services: Managerial Hints from an Empirical Study on Two Italian University Libraries Using the Kano Model

Int. J. Management in Education, Forthcoming
Posted: 10 Feb 2015
Gandolfo Dominici, Gianpaolo Basile and Federica Palumbo
Università di Palermo, University of Salerno and University of Rome "La Sapienza"

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customer satisfaction, management in education, academic library services, library management, Kano model; service quality, user satisfaction