Chung-Piaw Teo

NUS Business School - Department of Decision Sciences

15 Kent Ridge Drive

Mochtar Riady Building, BIZ 1 8-69

119245

Singapore

SCHOLARLY PAPERS

34

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8,821

SSRN CITATIONS
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Top 9,694

in Total Papers Citations

110

CROSSREF CITATIONS

53

Scholarly Papers (34)

1.

Multi-Objective Stochastic Optimization: A Case of Real-Time Matching in Ride-Sourcing Markets

Number of pages: 48 Posted: 17 Apr 2019 Last Revised: 06 Jun 2023
Guodong Lyu, Wang Chi Cheung, Chung-Piaw Teo and Hai Wang
School of Business and Management, The Hong Kong University of Science and Technology, Institute of High Performance Computing, Agency for Science, Technology and Research (A*STAR), NUS Business School - Department of Decision Sciences and Singapore Management University - School of Computing and Information Systems
Downloads 850 (51,977)
Citation 20

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Multi-Objective Optimization; Compromise Solution; Online Algorithms; Ride-Sourcing

2.

Convex Optimization for Bundle Size Pricing Problem

Li, X., Sun, H., & Teo, C. P. (2022). Convex optimization for bundle size pricing problem. Management Science, 68(2), 1095-1106.
Number of pages: 37 Posted: 30 Jul 2019 Last Revised: 29 Apr 2022
Xiaobo Li, Hailong Sun and Chung-Piaw Teo
National University of Singapore, Shanghai Jiao Tong University (SJTU) - Antai College of Economics and Management and NUS Business School - Department of Decision Sciences
Downloads 786 (57,695)
Citation 6

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discrete choice, bundle size pricing, convex optimization, semi-definite programming

3.

Disruption Risk Mitigation in Supply Chains - The Risk Exposure Index Revisited

Number of pages: 45 Posted: 28 Nov 2016 Last Revised: 16 Jun 2018
Singapore Management University - Lee Kong Chian School of Business, Massachusetts Institute of Technology (MIT) - School of Engineering, NUS Business School - Department of Decision Sciences and Nanyang Technological University
Downloads 728 (64,013)
Citation 13

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supply chain risk management, disruption management, time-to-survive, sensitivity analysis, completely positive programming.

4.

A Representative Consumer Model in Data-Driven Multi-Product Pricing Optimization

Management Science
Number of pages: 54 Posted: 01 Sep 2016 Last Revised: 02 Aug 2021
Nanyang Technological University, Singapore University of Technology and Design (SUTD), NUS Business School - Department of Decision Sciences and Northeastern University
Downloads 584 (84,583)
Citation 3

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Representative Consumer Model, Data-Driven Pricing, Identification, Sample Complexity Analysis

5.

Partition and Prosper: Design and Pricing of Single Bundle

Number of pages: 61 Posted: 08 Jul 2021 Last Revised: 02 Jan 2024
Hailong Sun, Xiaobo Li and Chung-Piaw Teo
Shanghai Jiao Tong University (SJTU) - Antai College of Economics and Management, National University of Singapore and NUS Business School - Department of Decision Sciences
Downloads 580 (85,300)

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bundle pricing, bundle design, social welfare, pure bundling, mixed integer nonlinear programming, Bayesian optimization

6.

Last Mile Innovation: The Case of the Locker Alliance Network

Guodong Lyu, Chung-Piaw Teo. 2021. Last Mile Innovation: The Case of the Locker Alliance Network. Manufacturing & Service Operations Management (Forthcoming).
Number of pages: 50 Posted: 25 Oct 2019 Last Revised: 15 Mar 2021
Guodong Lyu and Chung-Piaw Teo
School of Business and Management, The Hong Kong University of Science and Technology and NUS Business School - Department of Decision Sciences
Downloads 513 (99,438)
Citation 4

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Smart Nation; Last Mile Innovation; Locker Network; Facility Location

7.

Off-Platform Threats in On-Demand Services

Number of pages: 52 Posted: 17 Apr 2020 Last Revised: 25 Mar 2021
Eryn Juan He, Sergei Savin, Joel Goh and Chung-Piaw Teo
University of Utah, University of Pennsylvania - Operations, Information and Decisions Department, National University of Singapore and NUS Business School - Department of Decision Sciences
Downloads 435 (121,461)
Citation 2

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On-demand services, platform leakage, sustainable operations, game theory, queueing theory

8.

Fulfillment by Amazon versus Fulfillment by Seller: An Interpretable Risk-Adjusted Fulfillment Model

L., Lyu, G., Yu, Y., Teo, C. P. 2019. Fulfllment by Amazon versus Fulfllment by Seller: An Interpretable Risk-Adjusted Fulfllment Model. Forthcoming, Naval Research Logistics.
Number of pages: 41 Posted: 23 Oct 2018 Last Revised: 31 Mar 2020
Libo Sun, Guodong Lyu, Yugang Yu and Chung-Piaw Teo
National University of Singapore (NUS) - Institute for Operations Research and Analytics, School of Business and Management, The Hong Kong University of Science and Technology, University of Science and Technology of China (USTC) and NUS Business School - Department of Decision Sciences
Downloads 389 (137,631)
Citation 2

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Dual-channel Fulfillment; Fulfillment by Amazon; Predictive Analysis; Cross-border E-commerce

9.

Appointment Scheduling Under Time-Dependent Patient No-Show Behavior

Management Science (Forthcoming), Baruch College Zicklin School of Business Research Paper No. 2019-04-03
Number of pages: 58 Posted: 18 Jul 2019
Qingxia Kong, Shan Li, Nan Liu, Chung-Piaw Teo and Zhenzhen Yan
Erasmus University Rotterdam (EUR), City University of New York (CUNY) - Narendra Paul Loomba Department of Management, Boston College - Carroll School of Management, NUS Business School - Department of Decision Sciences and Nanyang Technological University
Downloads 329 (165,503)
Citation 3

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Patient No-shows, Appointment Scheduling, Healthcare Management, Distributionally Robust Optimization, Co-positive Program

10.

Pricing Analytics of Primary and Ancillary Products Using Conversion Rate Data

Number of pages: 53 Posted: 03 May 2022 Last Revised: 04 Oct 2023
Changchun Liu, Hailong Sun, Chung-Piaw Teo and Maoqi Liu
National University of Singapore (NUS) - Institute of Operations Research and Analytics, Shanghai Jiao Tong University (SJTU) - Antai College of Economics and Management, NUS Business School - Department of Decision Sciences and Shandong University
Downloads 303 (181,142)

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ancillary pricing, perturbed utility model, customer choice, mixed-integer program, price experiment

11.

Resource Pooling and Allocation Policies to Deliver Differentiated Service

Management Science, Vol. 64, No. 4, pp. 1555-1573, 2018
Number of pages: 37 Posted: 25 May 2016 Last Revised: 20 Jul 2018
South China University of Technology, Singapore Management University - Lee Kong Chian School of Business, National University of Singapore (NUS) - Department of Decision Sciences and NUS Business School - Department of Decision Sciences
Downloads 296 (185,038)
Citation 11

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Blackwell's Approachability Theorem; Inventory Pooling; Service Levels; Fill Rates

12.

Capacity Allocation in Flexible Production Networks: Theory and Applications

Management Science (Forthcoming)
Number of pages: 50 Posted: 31 Jul 2018
School of Business and Management, The Hong Kong University of Science and Technology, Institute of High Performance Computing, Agency for Science, Technology and Research (A*STAR), National University of Singapore (NUS) - Department of Decision Sciences, NUS Business School - Department of Decision Sciences, Singapore Management University - Lee Kong Chian School of Business and South China University of Technology
Downloads 270 (203,379)
Citation 7

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Production Networks; Capacity Configuration; Process Flexibility; Fill Rate Target

13.

Promotion Design with Path Dependent Network Effects

Number of pages: 39 Posted: 23 Mar 2020
Sheng Bi, Chung-Piaw Teo and David Yao
Shanghai University of Finance and Economics, NUS Business School - Department of Decision Sciences and Columbia University
Downloads 259 (212,025)

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promotion design, path dependent network effects, Polya's urn

14.

Taming the Long Tail: The Gambler's Fallacy in Intermittent Demand Management

Accepted by Manufacturing & Service Operations Management, Feb 2023.
Number of pages: 47 Posted: 16 Nov 2020 Last Revised: 03 Apr 2023
Sheng Bi, Long He and Chung-Piaw Teo
Shanghai University of Finance and Economics, George Washington University and NUS Business School - Department of Decision Sciences
Downloads 255 (216,159)

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intermittent demand, the gambler's fallacy, long tail products, staggered base stock policy, finite horizon

15.

Smart City Operations: Modelling Challenges and Opportunities

INSEAD Working Paper No. 2019/21/TOM
Number of pages: 18 Posted: 25 Apr 2019
Sameer Hasija, Zuo-Jun Max Shen and Chung-Piaw Teo
INSEAD - Technology and Operations Management, University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR) and NUS Business School - Department of Decision Sciences
Downloads 237 (231,445)

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Smart City Operations, Smart Technologies

16.

Does Locker Alliance Network Improve Last Mile Delivery Efficiency?

Number of pages: 59 Posted: 21 Nov 2022 Last Revised: 22 Jan 2024
Quanmeng Wang, Guodong Lyu, Long He and Chung-Piaw Teo
National University of Singapore (NUS) - Institute of Operations Research and Analytics, School of Business and Management, The Hong Kong University of Science and Technology, George Washington University and NUS Business School - Department of Decision Sciences
Downloads 200 (271,283)
Citation 2

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Smart City, Last Mile Delivery, Parcel Locker, Traveling Salesman Problem, Sustainability

17.

Stochastic Knapsack Revisited: The Service Level Perspective

Number of pages: 41 Posted: 22 Oct 2020 Last Revised: 01 Jun 2021
School of Business and Management, The Hong Kong University of Science and Technology, National University of Singapore (NUS) - Department of Decision Sciences, NUS Business School - Department of Decision Sciences, Singapore Management University - Lee Kong Chian School of Business and South China University of Technology
Downloads 176 (304,109)
Citation 4

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Stochastic Knapsack; Resource Allocation; Capacity Pooling; Service Level; Persistency Value

18.

What Moves the Customers? Adoption of Self-Service Technology in the Last Mile

Number of pages: 41 Posted: 26 Apr 2023
Libo Sun, Guodong Lyu, Chung-Piaw Teo and Victor Fernandez
National University of Singapore (NUS) - Institute for Operations Research and Analytics, School of Business and Management, The Hong Kong University of Science and Technology, NUS Business School - Department of Decision Sciences and National University of Singapore (NUS) - Institute for Operations Research and Analytics
Downloads 170 (313,370)

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Self-service technology; last-mile delivery; smart-city operations; randomized intervention

19.

Cross-Border E-commerce Data Set: Choosing the Right Fulfillment Option

Forthcoming in Manufacturing & Service Operations Management. Sun, L., Lyu, G., Yu, Y., Teo, C. P. 2019. Cross-Border E-commerce Data Set: Choosing the Right Fulfllment Option.
Number of pages: 22 Posted: 19 Oct 2020
Libo Sun, Guodong Lyu, Yugang Yu and Chung-Piaw Teo
National University of Singapore (NUS) - Institute for Operations Research and Analytics, School of Business and Management, The Hong Kong University of Science and Technology, University of Science and Technology of China (USTC) and NUS Business School - Department of Decision Sciences
Downloads 157 (335,448)

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Cross-border E-commerce; Fast-Fashion Product; Fulfillment by Amazon; Fulfillment by Seller

20.

On the Design of Sparse But Efficient Structures in Operations

Number of pages: 44 Posted: 17 Jan 2017
Zhenzhen Yan, Sarah Yini Gao and Chung-Piaw Teo
Nanyang Technological University, Singapore Management University - Lee Kong Chian School of Business and NUS Business School - Department of Decision Sciences
Downloads 154 (340,878)
Citation 4

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Sparse and Efficient Operation, Sensitivity Analysis, Conic Program, Manufacturing Flexibility, Strong Duality

21.

Optimal Scheduling and Policy Design of Two-Dose Vaccination Rollout

Number of pages: 42 Posted: 15 May 2023 Last Revised: 16 May 2023
Operations Department, Kellogg School of Management, Northwestern University, Singapore Management University - Lee Kong Chian School of Business, National University of Singapore (NUS) - Institute for Operations Research and Analytics, Ministry of Health, Singapore and NUS Business School - Department of Decision Sciences
Downloads 142 (364,105)
Citation 1

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COVID-19 Vaccine, Vaccination Rollout Policy, Appointment Scheduling, Copositive Program

22.

Prioritization via Parametric Optimization

Number of pages: 46 Posted: 31 Dec 2022
Quanmeng Wang, Guodong Lyu and Chung-Piaw Teo
National University of Singapore (NUS) - Institute of Operations Research and Analytics, School of Business and Management, The Hong Kong University of Science and Technology and NUS Business School - Department of Decision Sciences
Downloads 137 (374,343)

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Prioritization, Parametric Optimization, Submodular Function, Conservation Planning

23.

Reliable Flexibility Design of Supply Chains Via Extended Probabilistic Expanders

Production and Operations Management, Forthcoming
Number of pages: 35 Posted: 17 Jan 2019
Hao Shen, Yong Liang, Zuo-Jun Max Shen and Chung-Piaw Teo
Renmin University of China - School of Business, Tsinghua University - Department of Management Science and Engineering, University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR) and NUS Business School - Department of Decision Sciences
Downloads 115 (427,619)

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flexibility design, supply chain disruptions, extended probabilistic expanders, unbalanced supply chains

24.

Schedule Reliability in Liner Shipping Timetable Design: A Convex Programming Approach

Number of pages: 52 Posted: 19 Oct 2020 Last Revised: 27 Oct 2021
Abraham Zhang, Zhichao Zheng and Chung-Piaw Teo
University of Essex, Singapore Management University - Lee Kong Chian School of Business and NUS Business School - Department of Decision Sciences
Downloads 114 (430,390)

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Schedule Reliability; Bunker Consumption; Liner Shipping; Distributionally Robust Optimization; Copositive Program

25.

Least Squares Approximation to the Distribution of Project Completion Times with Gaussian Uncertainty

Operations Research, , Vol. 64, No. 6, pp. 1406-1421, 2016
Number of pages: 42 Posted: 25 May 2016 Last Revised: 13 Feb 2018
Zhichao Zheng, Karthik Natarajan and Chung-Piaw Teo
Singapore Management University - Lee Kong Chian School of Business, Singapore University of Technology and Design (SUTD) and NUS Business School - Department of Decision Sciences
Downloads 102 (466,657)

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Distribution Approximation; Persistency; Stein's Identity; Project Management; Statistical Timing Analysis

26.

Market Thickness in Online Food Delivery Platforms: The Impact of Food Processing Times

Number of pages: 47 Posted: 28 Oct 2023
Yanlu Zhao, Felix Papier and Chung-Piaw Teo
Durham University Business School, ESSEC Business School and NUS Business School - Department of Decision Sciences
Downloads 94 (492,874)

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Online food delivery, Market thickness, Dynamic matching, Bipartite min-cost matching

27.

Judgment Error in Lottery Play: When the Hot-Hand Meets the Gambler’s Fallacy

Stanford University Graduate School of Business Research Paper No. 2703474
Number of pages: 35 Posted: 11 Jul 2019
Erasmus University Rotterdam (EUR), Erasmus University Rotterdam (EUR) - Department of Applied Economics, Stanford Graduate School of Business - Knight Management Center and NUS Business School - Department of Decision Sciences
Downloads 81 (540,448)

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Perception of Randomness, Hot-Hand Fallacy, Gambler’s Fallacy, Lottery Game

28.

Scheduling Arrivals to a Stochastic Service Delivery System Using Copositive Cones

Operations Research, Vol. 61, No. 3, pp. 711-726, 2013
Number of pages: 55 Posted: 25 May 2016 Last Revised: 13 Feb 2018
Adolfo Ibáñez University - School of Business, Hong Kong University of Science & Technology (HKUST) - Department of Industrial and Engineering and Logistics Management, NUS Business School - Department of Decision Sciences and Singapore Management University - Lee Kong Chian School of Business
Downloads 74 (569,430)
Citation 13

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Appointment Scheduling; Copositive Programming; Semidefinite Programming; Network Flow

29.

Mixed 0-1 Linear Programs Under Objective Uncertainty: A Completely Positive Representation

Operations Research, Vol. 59, No. 3, pp. 713-728, 2011
Number of pages: 36 Posted: 25 May 2016 Last Revised: 13 Feb 2018
Karthik Natarajan, Chung-Piaw Teo and Zhichao Zheng
Singapore University of Technology and Design (SUTD), NUS Business School - Department of Decision Sciences and Singapore Management University - Lee Kong Chian School of Business
Downloads 65 (615,024)
Citation 4

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Mixed 0-1 Linear Program; Moments; Completely Positive Program

30.

Appointment Sequencing: Why the Smallest-Variance-First Rule May Not Be Optimal

European Journal of Operational Research, Vol. 255, No. 3, pp. 809-821, 2016
Number of pages: 37 Posted: 26 May 2016 Last Revised: 13 Feb 2018
Adolfo Ibáñez University - School of Business, Hong Kong University of Science & Technology (HKUST) - Department of Industrial and Engineering and Logistics Management, NUS Business School - Department of Decision Sciences and Singapore Management University - Lee Kong Chian School of Business
Downloads 60 (640,581)

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31.

Distributionally Robust Mixed Integer Linear Programs: Persistency Models with Applications

European Journal of Operational Research, Vol. 233, No. 3, pp. 459–473, 2014
Number of pages: 40 Posted: 24 May 2016 Last Revised: 13 Feb 2018
National University of Singapore, Singapore University of Technology and Design (SUTD), NUS Business School - Department of Decision Sciences and Singapore Management University - Lee Kong Chian School of Business
Downloads 60 (635,307)
Citation 1

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32.

From Targeting to Transfer: Design of Allocation Rules in Cash Transfer Programs

Manufacturing & Service Operations Management
Number of pages: 40 Posted: 29 Mar 2022
Huan Zheng, Guodong Lyu, Jiannan Ke and Chung-Piaw Teo
Shanghai Jiao Tong University (SJTU) - Antai College of Economics and Management, School of Business and Management, The Hong Kong University of Science and Technology, affiliation not provided to SSRN and NUS Business School - Department of Decision Sciences
Downloads 58 (645,917)
Citation 1

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Humanitarian Assistance; Cash Transfer Program; Imperfect Targeting

33.

Tracking-Error Models for Multiple Benchmarks: Theory and Empirical Performance

Number of pages: 52 Posted: 25 May 2016 Last Revised: 13 May 2021
New York University (NYU) - Leonard N. Stern School of Business, Singapore University of Technology and Design (SUTD), NUS Business School - Department of Decision Sciences and Singapore Management University - Lee Kong Chian School of Business
Downloads 46 (716,334)

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34.

Customized Bundle Pricing for Heterogeneous Products

Number of pages: 33
Ruijiu Mao, Shuai Jia and Chung-Piaw Teo
National University of Singapore (NUS) - Institute for Operations Research and Analytics, Hong Kong Polytechnic University - Department of Logistics and Maritime Studies and NUS Business School - Department of Decision Sciences
Downloads 2

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Bundle Pricing, Machine Learning