Yuliang Oliver Yao

Lehigh University

Professor

621 Taylor Street

Bethlehem, PA 18015

United States

SCHOLARLY PAPERS

12

DOWNLOADS
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Top 28,229

in Total Papers Downloads

1,281

CITATIONS
Rank 45,298

SSRN RANKINGS

Top 45,298

in Total Papers Citations

3

Scholarly Papers (12)

1.

Using Transaction Prices to Re-Examine Price Dispersion in Electronic Markets

Number of pages: 52 Posted: 22 Nov 2006 Last Revised: 19 Jun 2014
Anindya Ghose and Yuliang Oliver Yao
New York University (NYU) - Leonard N. Stern School of Business and Lehigh University
Downloads 396 (58,362)
Citation 2

Abstract:

Electronic Markets, Internet Commerce, Price Dispersion, Transaction Price, Consumer Surplus, Demand Estimation

2.

When Acquisition Spoils Retention: Selling Direct vs. Delegation under CRM

Management Science, 2011
Number of pages: 34 Posted: 16 Jun 2009 Last Revised: 18 Apr 2013
Yan Dong, Yuliang Oliver Yao and Tony Haitao Cui
University of Maryland, College Park, Lehigh University and University of Minnesota - Twin Cities
Downloads 266 (80,307)
Citation 1

Abstract:

customer acquisition, customer retention, customer value, customer relationship management, incentive mechanism

3.

Performance Variations in Order Fulfillment across Days of the Week: How IT-Enabled Procurement May Help

Number of pages: 37 Posted: 12 Jan 2010 Last Revised: 20 Jan 2017
Martin E. Dresner, Yuliang Oliver Yao and Kevin Zhu
University of Maryland, Lehigh University and University of California, Irvine - Paul Merage School of Business
Downloads 64 (248,427)

Abstract:

Electronic Markets, Supply Chain Performance, Monday Effect, Behavioral Operations

4.

Inter-Firm Managerial Social Ties, IT Supplier Selection and IS Complexity

Number of pages: 39 Posted: 08 Jul 2015
Ling Xue, Ke Yang and Yuliang Oliver Yao
Georgia State University, Lehigh University and Lehigh University
Downloads 6 (425,707)

Abstract:

IT Supplier, IS complexity, Social Embeddedness, Managerial Social Ties

5.

Ration Gaming and the Bullwhip Effect

Number of pages: 40 Posted: 27 Sep 2015 Last Revised: 24 Feb 2017
Robert Louis Bray, Yuliang Oliver Yao, Yongrui Duan and Jiazhen Huo
Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS), Lehigh University, Tongji University and Tongji University
Downloads 4 (127,095)

Abstract:

empirical supply chain management; generalized (S, s) inventory policies; ration gaming; bullwhip effect; dynamic discrete choice; structural estimation

6.

When Less is More: Estimating the Effect of Product Variety on Retail Operational Performance

Number of pages: 39 Posted: 09 Jun 2017
Sam Houston State University, Lehigh University, Independent, Tongji University and Tongji University
Downloads 0 (511,455)

Abstract:

Product Variety, Inventory Management, Retail

7.

A Theoretical Framework of IT-Enabled Operations Strategy: A Multi-Method Approach

Number of pages: 48 Posted: 01 Feb 2017
Yeming (Yale) Gong, Hongyi Mao, Ryad Titah and Yuliang Oliver Yao
EMLYON Business School, Jiujiang University, HEC Montreal and Lehigh University
Downloads 0 (435,993)

Abstract:

IT Strategy, Operational Agility, Operations Strategy, Multi-Method Approach

8.

Service Failure Recovery and Prevention: Managing Stockouts in Distribution Channels

Marketing Science, 34:5, 2015
Number of pages: 58 Posted: 31 Dec 2016 Last Revised: 03 Jan 2017
Yan Dong, Kefeng Xu, Tony Haitao Cui and Yuliang Oliver Yao
University of Maryland, College Park, University of Texas at San Antonio, University of Minnesota - Twin Cities and Lehigh University
Downloads 0 (339,632)

Abstract:

service failure prevention and recovery, stockouts, distribution channel governance

9.

Product Level Evidence of the Bullwhip Effect: Measurement, Aggregation and Impact

Number of pages: 40 Posted: 21 Dec 2016
Yuliang Oliver Yao, Yongrui Duan and Jiazhen Huo
Lehigh University, Tongji University and Tongji University
Downloads 0 (425,707)

Abstract:

Bullwhip Effect; Supply Chain Management; Empirical Analysis

10.

How Much is Too Much? The Effect of Call Intensity on Online Purchase

Number of pages: 39 Posted: 04 Sep 2016
Xingyue Zhang and Yuliang Oliver Yao
Lehigh University and Lehigh University
Downloads 0 (401,654)

Abstract:

User Behaviors; Online Sales; Cross Channel Effect; Carryover Effect; Empirical Analysis

11.

An Empirical Analysis of Cross Docking: Performance and Learning Spillover

Number of pages: 40 Posted: 21 Mar 2016
Yongrui Duan, Yuliang Oliver Yao, Xingyue Zhang and Jiazhen Huo
Tongji University, Lehigh University, Lehigh University and Tongji University
Downloads 0 (305,276)

Abstract:

Cross Docking; Supply Chain Management; Learning Spillover; Empirical Analysis

12.

The Effect of Ownership and Financing on Firm's Inventory and Profitability: An Empirical Analysis

Number of pages: 33 Posted: 29 Dec 2015
Chun-Yu Ho, Ying Rong and Yuliang Oliver Yao
Shanghai Jiao Tong University (SJTU) - Antai College of Economics and Management, Shanghai Jiao Tong University (SJTU) - Antai College of Economics and Management and Lehigh University
Downloads 0 (234,412)

Abstract:

Inventory, Ownership Structure, Financial Markets, Emerging Markets