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Mohanpandi C

New Prince Shri Bhavani College of Engineering and Technology

Chennai

chennai, India 602105

India

  • New Prince Shri Bhavani College of Engineering and Technology

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Enhancing Hotel Competitiveness through a Machine Learning Based CRM Management System for Improved Customer Relationships and Satisfaction

Proceedings of the 3rd International Conference on Optimization Techniques in the Field of Engineering (ICOFE-2024)
Number of pages: 11 Posted: 03 Jan 2025
P Balamurugan, Manoj Govindaraj, Yashomandira Kharde, Mohanpandi C and Savitha P
Kalasalingam Academy of Research & Education, Krishnankovil, VelTech Rangarajan Dr. Sagunthala R&D Institute of Science and Technology, Nashik Symbiosis International Deemed University, New Prince Shri Bhavani College of Engineering and Technology and Nandha Engineering College, Erode, Tamil Nadu, India
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Customer Relationship Management (CRM), Machine learning, Random forest algorithm, Segmentation, Improved customer relationship