Brendan Wylie-Toal

KidsAbility Center for Child Development

500 Hallmark Dr,

Waterloo, ON N2K 3P5

Canada

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Dynamic Control of Multiclass Multi-Episode Service Systems with Waiting Time Dependent Transitions

Rotman School of Management Working Paper Forthcoming

Number of pages: 89 Posted: 27 Jan 2026 Last Revised: 10 Apr 2026

Hossein Abouee Mehrizi, Nasser Barjesteh, Amir Marshal and Brendan Wylie-Toal

University of Waterloo, University of Toronto - Rotman School of Management, University of Waterloo and KidsAbility Center for Child Development

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