Christian Kowalkowski

Linköping University

Professor

Linköping, 581 83

Sweden

http://https://liu.se/medarbetare/chrko57

SCHOLARLY PAPERS

27

DOWNLOADS
Rank 18,287

SSRN RANKINGS

Top 18,287

in Total Papers Downloads

4,833

SSRN CITATIONS
Rank 17,083

SSRN RANKINGS

Top 17,083

in Total Papers Citations

39

CROSSREF CITATIONS

36

Scholarly Papers (27)

1.

Pricing Strategy: A Review of 22 Years of Marketing Research

Journal of Business Research, Vol. 78, No. September, 2017
Number of pages: 31 Posted: 06 Jun 2017
Mario Kienzler and Christian Kowalkowski
Linkoping University - Department of Management and Engineering Division and Linköping University
Downloads 1,655 (18,917)

Abstract:

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Pricing strategy, Literature review, Content analysis, Marketing, Takeaways

2.

Relationship Marketing: Past, Present and Future

Journal of Services Marketing, Vol. 31, Issue 1, 2017
Number of pages: 10 Posted: 12 Jan 2017
Johanna Gummerus, Catharina von Koskull and Christian Kowalkowski
Hanken School of Economics, University of Vaasa - Marketing and Linköping University
Downloads 664 (68,976)

Abstract:

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Relationship Marketing, Service Marketing, Services Marketing

3.

Service Driven Business Model Innovation: Organizing the Shift from a Product-Based to a Service-Centric Business Model

Business Model Innovation: The Organizational Dimension, Nicolai Foss and Tina Saebi (Eds.), Oxford University Press, UK, Forthcoming
Number of pages: 38 Posted: 15 Mar 2016
Daniel Kindström and Christian Kowalkowski
Linkoping University - Department of Management and Engineering Division and Linköping University
Downloads 581 (81,476)

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Business model, Business model innovation, Servitization, Service-led growth, Organizational design, Capabilities

4.

Business Marketing: A Nordic School Perspective

Kowalkowski, Christian (2015), “Business Marketing: A Nordic School perspective”, in The Nordic School: Service Marketing and Management for the Future, Johanna Gummerus and Catharina von Koskull (Eds.).
Number of pages: 14 Posted: 11 Mar 2016
Christian Kowalkowski
Linköping University
Downloads 258 (203,553)

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Business marketing, B2B marketing, Industrial marketing, Service management, Services marketing, Service-dominant logic, Relationship marketing

5.

Carsharing: A Systematic Literature Review and Research Agenda

Nansubuga, Brenda and Christian Kowalkowski (2021), “Carsharing: A systematic literature review and research agenda,” Journal of Service Management.
Number of pages: 57 Posted: 20 Aug 2021
Brenda Nansubuga and Christian Kowalkowski
affiliation not provided to SSRN and Linköping University
Downloads 182 (281,978)
Citation 3

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Carsharing, non-ownership, vehicle balancing, automotive, business model, access-based consumption

6.

What Service Transition? Rethinking Established Assumptions About Manufacturers’ Service-Led Growth Strategies

Industrial Marketing Management, Vol. 44, Issue 2, 2015
Number of pages: 34 Posted: 11 Mar 2015 Last Revised: 10 Mar 2016
Christian Kowalkowski, Charlotta Windahl, Daniel Kindström and Heiko Gebauer
Linköping University, University of Auckland Business School, Linkoping University - Department of Management and Engineering Division and University of St. Gallen
Downloads 174 (293,295)
Citation 4

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Service transition, Solutions, Manufacturing companies, Service strategy, Problematization methodology

7.

Service Innovation in Product-Centric Firms: A Multidimensional Business Model Perspective

Journal of Business & Industrial Marketing, Vol. 29, Issue 2, pp. 96-111
Number of pages: 38 Posted: 06 Feb 2015 Last Revised: 10 Mar 2016
Daniel Kindström and Christian Kowalkowski
Linkoping University - Department of Management and Engineering Division and Linköping University
Downloads 173 (294,808)
Citation 4

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Business model, Service innovation, Capabilities, Servitization, Product-centric firms, Service infusion

8.

Servitization and Deservitization: Overview, Concepts, and Definitions

Kowalkowski, C., Gebauer, H., Kamp, B. & Parry, B. (2017), Servitization and Deservitization: Overview, Concepts, and Definitions, Industrial Marketing Management, Vol. 60.
Number of pages: 21 Posted: 28 Dec 2016 Last Revised: 30 Dec 2016
Christian Kowalkowski, Heiko Gebauer, Bart Kamp and Glenn Parry
Linköping University, University of St. Gallen, Louvain School of Management (UCL) and University of the West of England (UWE)
Downloads 169 (300,672)
Citation 1

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servitization, deservitization, service infusion, service dilution, product-service system, industrial services, B2B service growth, service innovation

9.

Dynamics of Value Propositions: Insights from Service-Dominant Logic

European Journal of Marketing, Vol. 45, Issue 1/2, pp. 277-94, 2011
Number of pages: 36 Posted: 05 Feb 2015
Christian Kowalkowski
Linköping University
Downloads 114 (409,833)

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Offerings, Value proposition, Value-in-use, Value-in-exchange, Buying centres, Service-dominant logic

10.

Service Growth in Product Firms: Past, Present, and Future

Kowalkowsky C, H Gebauer, R Oliva. 2017. Service growth in product firms: Past, present and future. Industrial Marketing Management 60: 82-88. doi.org/10.1016/j.indmarman.2016.10.015, Mays Business School Research Paper No. 2867349
Number of pages: 26 Posted: 17 Nov 2016 Last Revised: 09 Jul 2020
Christian Kowalkowski, Heiko Gebauer and Rogelio Oliva
Linköping University, University of St. Gallen and Mays Business School, Texas A&M University
Downloads 96 (462,220)

Abstract:

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service growth, servitization, deservitization, service infusion, product-service system, research agenda

11.

Transformational Shifts through Digital Servitization

Industrial Marketing Management, Vol. 89, pp. 293–305, DOI/10.1016/j.indmarman.2020.02.005
Number of pages: 13 Posted: 07 Apr 2020 Last Revised: 19 Feb 2022
Bård Tronvoll, Alexey Sklyar, David Sörhammar and Christian Kowalkowski
Inland Norway University of Applied Sciences, Linköping University, Department of Management and Engineering, Stockholm University - Stockholm Business School and Linköping University
Downloads 87 (491,849)
Citation 1

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Digital servitization, Digital transformation, Organizational culture, Agile mindset, Data-centric business model, Big data monetization

12.

Organizational Behavior in Innovation, Marketing, and Purchasing in Business Service Contexts — An Agenda for Academic Inquiry

Journal of Business Research, Vol. 69, 2016
Number of pages: 26 Posted: 08 Mar 2016 Last Revised: 10 Mar 2016
Maria Holmlund, Christian Kowalkowski and Sergio Biggemann
Hanken School of Economics - Department of Marketing and Corporate Geography, Linköping University and University of Otago - School of Business
Downloads 75 (537,217)

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Business-to-business services, Industrial service, Service marketing, Service innovation, Service purchasing, Research agenda

13.

Organizing for Digital Servitization: A Service Ecosystem Perspective

Journal of Business Research, Forthcoming
Number of pages: 11 Posted: 17 Apr 2019
Alexey Sklyar, Christian Kowalkowski, Bård Tronvoll and David Sörhammar
Linköping University, Department of Management and Engineering, Linköping University, Inland Norway University of Applied Sciences and Stockholm University - Stockholm Business School
Downloads 70 (558,039)
Citation 11

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Digitalization, Servitization, Service ecosystem, Digitization, Centralization, Integration

14.

The Service Function as a Holistic Management Concept

Journal of Business & Industrial Marketing, Vol. 26, Issue 7, pp. 484-492, 2011
Number of pages: 27 Posted: 05 Feb 2015
Christian Kowalkowski
Linköping University
Downloads 64 (584,855)
Citation 1

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Service function, Service organization, Industrial services, Manufacturing

15.

Solutions Offerings: A Critical Review and Reconceptualisation

Journal of Service Management, Vol. 21, Issue 4, pp. 441-459, 2010
Number of pages: 38 Posted: 04 Mar 2016 Last Revised: 12 Feb 2017
Fredrik Nordin and Christian Kowalkowski
Stockholm University - Stockholm Business School and Linköping University
Downloads 63 (589,383)

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Problem solving, Services, Customization, Integration, Solutions

16.

Archetypes of Service Innovation: Implications for Value Cocreation

Journal of Service Research, OnlineFirst, DOI:10.1177/1094670517746776
Number of pages: 18 Posted: 04 Jan 2018
Anu Helkkula, Christian Kowalkowski and Bård Tronvoll
Hanken School of Economics, Linköping University and Inland Norway University of Applied Sciences
Downloads 57 (619,232)
Citation 2

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service innovation, value, cocreation, cocreation of value, experience, service systems, service-dominant logic

17.

Adding Services to Product-Based Portfolios: An Exploration of the Implications for the Sales Function

Journal of Service Management, Vol. 26, Issue 3, pp. 372-393, 2015
Number of pages: 32 Posted: 09 Jun 2015 Last Revised: 10 Mar 2016
Daniel Kindström, Christian Kowalkowski and Thomas Brashear-Alejandro
Linkoping University - Department of Management and Engineering Division, Linköping University and University of Massachusetts Amherst - Department of Marketing
Downloads 57 (619,232)
Citation 1

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Organization, Competence, Roles, Sales function, Service infusion, Service selling

18.

Resource Integration Through Digitalisation: A Service Ecosystem Perspective

Journal of Marketing Management, 35(11–12), 974–991, 2019, DOI: 10.1080/0267257X.2019.1600572
Number of pages: 33 Posted: 07 May 2020
Alexey Sklyar, Christian Kowalkowski, David Sörhammar and Bård Tronvoll
Linköping University, Department of Management and Engineering, Linköping University, Stockholm University - Stockholm Business School and Inland Norway University of Applied Sciences
Downloads 45 (687,057)
Citation 4

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Digitalization, Service Ecosystems, Resource Integration, Servitization, Strong and Weak Ties, Operant Resources

19.

Market Representations in Industrial Marketing: Could Representations Influence Strategy?

Industrial Marketing Management, Vol. 43, Issue 6, pp. 1026-1034
Number of pages: 35 Posted: 06 Feb 2015
Carlos Diaz Ruiz and Christian Kowalkowski
Aalto University - School of Business and Linköping University
Downloads 45 (687,057)

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Market representations, Quasi-experiment, Business case, Marketing strategy, Methodology development

20.

Learning To Discover Value: Value-Based Pricing and Selling Capabilities for Industrial Services

Raja, Jawwad Z., Frandsen, Thomas, Kowalkowski, Christian, & Jarmatz, Martin (2020), “Learning to discover value: Value-based pricing and selling capabilities for industrial services,” Journal of Business Research, Vol. 114, pp. 142-159.
Number of pages: 45 Posted: 21 Sep 2021
Jawwad Raja, Thomas Frandsen, Christian Kowalkowski and Martin Jarmatz
Copenhagen Business School - Department of Operations Management, Copenhagen Business School, Linköping University and Copenhagen Business School
Downloads 39 (726,458)

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value-based pricing, value-based selling, value discovery, learning, industrial services, integrated solutions

21.

A Re-Conceptualization of Manufacturers’ Service Strategies

Journal of Business-to-Business Marketing, Vol. 21, Issue 1, pp. 19-34.
Number of pages: 48 Posted: 07 Feb 2015
Chris Raddats and Christian Kowalkowski
University of Liverpool - Management School (ULMS) and Linköping University
Downloads 36 (747,751)

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B2B, Manufacturer, Service offerings, Service infusion, Servitization, Strategy

22.

Outsourcing Maintenance in Complex Process Industries: Managing Firm Capabilities in Lock-In Effect

Maley, Jane, Christian Kowalkowski, Staffan Brege, and Sergio Biggemann (2015), “Outsourcing maintenance in complex process industries: managing firm capabilities in lock-in effect”, Asia Pacific Journal of Marketing and Logistics, Vol. 27, Issue 5, pp. 801-825.
Number of pages: 36 Posted: 23 Nov 2015 Last Revised: 15 Dec 2015
Jane Maley, Christian Kowalkowski, Staffan Brege and Sergio Biggemann
Charles Sturt University, Linköping University, Linkoping University - Department of Management and Engineering Division and University of Otago - School of Business
Downloads 34 (762,446)

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Outsourcing, Mining industry, Capabilities, Resourced-based view

23.

Service Innovation in Industrial Contexts

Service Innovation: Novel Ways of Creating Value in Actor Systems, Marja Toivonen (Ed.), Springer, 2016 , Translational Systems Sciences, Vol. 6
Number of pages: 22 Posted: 16 Jun 2016
Christian Kowalkowski
Linköping University
Downloads 32 (777,734)

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service innovation, business-to-business services, service classification, new service development, business model innovation

24.

Negative Critical Waves in Business Relationships: An Extension of the Critical Incident Perspective

Journal of Business & Industrial Marketing, Vol. 29, Issue 4, pp. 284-294, 2014
Number of pages: 28 Posted: 08 Feb 2015
Bo Edvardsson, Christian Kowalkowski, Tore Strandvik and Päivi Voima
University of Karlstad - Centre for Service Industry Research (CTF), Linköping University, Hanken School of Economics - Department of Marketing and Corporate Geography and Hanken School of Economics - Department of Marketing and Corporate Geography
Downloads 22 (861,802)

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Business-to-business, Working relationships, Critical incidents, Relationship dynamics, Verbatim narratives

25.

The Role of Knowledge-Intensive Relationships in Business Model Innovation: An Exploration of Relational Novelty in Digital Servitization

Number of pages: 32 Posted: 11 Aug 2023
affiliation not provided to SSRN, affiliation not provided to SSRN, Linköping University and affiliation not provided to SSRN
Downloads 16 (919,483)

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Business model innovation, Digital servitization, Configurational approach, Relational novelty, Manufacturing.

26.

Tensions in digital servitization through a paradox lens

Industrial Marketing Management, Vol. 102, pp. 438-450, https://doi.org/10.1016/j.indmarman.2022.02.010
Number of pages: 13 Posted: 08 Aug 2022
Durham University, Linköping University, Department of Management and Engineering, Linköping University, Stockholm University - Stockholm Business School and Inland Norway University of Applied Sciences
Downloads 13 (949,445)

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Digital servitization, Tensions, Digitalization, Digital transformation, Business network, Paradox theory

27.

Business Actor Engagement: Exploring its Antecedents and Types

Industrial Marketing Management
Number of pages: 40 Posted: 21 Aug 2021
Malardalen University, affiliation not provided to SSRN, affiliation not provided to SSRN, Linköping University, Robins School of Business, University of Richmond and affiliation not provided to SSRN
Downloads 12 (959,292)

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customer engagement; actor engagement; engagement disposition; engagement connectedness; engagement initiative; valence