Zuo-Jun Max Shen

University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR)

Professor

IEOR Department

4135 Etcheverry Hall

Berkeley, CA 94720

United States

SCHOLARLY PAPERS

40

DOWNLOADS
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Top 4,091

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10,398

SSRN CITATIONS
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SSRN RANKINGS

Top 11,650

in Total Papers Citations

45

CROSSREF CITATIONS

46

Scholarly Papers (40)

1.

Centralization versus Decentralization: Risk Pooling, Risk Diversification, and Supply Chain Disruptions

Number of pages: 31 Posted: 03 Apr 2008 Last Revised: 19 Jun 2014
MIT Center for Transportation & Logistics, University of California, Berkeley - Department of Industrial Engineering and Operations Research, Lehigh University - Department of Industrial and Systems Engineering and University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR)
Downloads 1,283 (16,391)
Citation 5

Abstract:

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supply disruptions, inventory management, risk diversification

2.

Shared Mobility for Last-Mile Delivery: Design, Operational Prescriptions and Environmental Impact

Manufacturing and Service Operations Management, Forthcoming
Number of pages: 34 Posted: 26 Oct 2016 Last Revised: 21 Feb 2020
Wei Qi, Lefei Li, Sheng Liu and Zuo-Jun Max Shen
McGill University - Desautels Faculty of Management, Tsinghua University - Department of Industrial Engineering, Rotman School of Management and University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR)
Downloads 956 (25,340)
Citation 4

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Logistics Planning, Shared Mobility, Open-Loop Vehicle Routing Problem, Sustainability

3.

On-Time Last Mile Delivery: Order Assignment with Travel Time Predictors

Forthcoming in Management Science
Number of pages: 55 Posted: 25 May 2018 Last Revised: 08 Mar 2020
Sheng Liu, Long He and Zuo-Jun Max Shen
Rotman School of Management, NUS Business School, National University of Singapore and University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR)
Downloads 833 (30,943)
Citation 6

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last mile delivery, data-driven modeling, prediction, robust optimization, branch-and-price

4.

Data-Driven Incentive Design in the Medicare Shared Savings Program

Number of pages: 53 Posted: 13 Jul 2016 Last Revised: 17 Jun 2018
Anil Aswani, Zuo-Jun Max Shen and Auyon Siddiq
University of California, Berkeley, University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR) and University of California, Los Angeles (UCLA) - Anderson School of Management
Downloads 661 (42,280)
Citation 4

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Health policy, contract design, principal-agent model, structural estimation, simulation

5.

Infrastructure Planning for Electric Vehicles with Battery Swapping

Number of pages: 59 Posted: 15 Mar 2012 Last Revised: 20 Jul 2014
Ho-Yin Mak, Ying Rong and Zuo-Jun Max Shen
University of Oxford - Said Business School, Shanghai Jiao Tong University (SJTU) - Antai College of Economics and Management and University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR)
Downloads 641 (44,081)
Citation 12

Abstract:

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6.

Inventory Systems with Stochastic Demand and Supply: Properties and Approximations

Number of pages: 36 Posted: 03 Apr 2008 Last Revised: 22 Feb 2010
Amanda J. Schmitt, Lawrence V. Snyder and Zuo-Jun Max Shen
MIT Center for Transportation & Logistics, Lehigh University - Department of Industrial and Systems Engineering and University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR)
Downloads 624 (45,675)

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Supply disruptions, Inventory management

7.

Should On-Demand Ride Services Be Regulated? An Analysis of Chinese Government Policies

Number of pages: 51 Posted: 22 Jun 2017 Last Revised: 18 Apr 2019
Tsinghua University - Department of Industrial Engineering, University of California, Los Angeles (UCLA) - Decisions, Operations, and Technology Management (DOTM) Area, University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR) and Zhejiang University
Downloads 508 (59,345)
Citation 7

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On-demand ride services, socially responsible operations, innovative business models, public policy, consumer welfare, social welfare

8.

Bullwhip and Reverse Bullwhip Effects under the Rationing Game

Forthcoming in Naval Research Logistics
Number of pages: 26 Posted: 20 Aug 2008 Last Revised: 25 May 2017
Ying Rong, Lawrence V. Snyder and Zuo-Jun Max Shen
Shanghai Jiao Tong University (SJTU) - Antai College of Economics and Management, Lehigh University - Department of Industrial and Systems Engineering and University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR)
Downloads 505 (59,771)
Citation 9

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rationing game, bullwhip effect, reverse bullwhip effect, supply uncertainty, order variance

9.

Pricing during Disruptions: A Cause of the Reverse Bullwhip Effect

Number of pages: 39 Posted: 08 Apr 2009
Ying Rong, Zuo-Jun Max Shen and Lawrence V. Snyder
Shanghai Jiao Tong University (SJTU) - Antai College of Economics and Management, University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR) and Lehigh University - Department of Industrial and Systems Engineering
Downloads 435 (71,821)
Citation 7

Abstract:

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bullwhip effect, reverse bullwhip effect, supply uncertainty, modeling error

10.

A Smart-City Scope of Operations Management

Forthcoming, Production and Operations Management
Number of pages: 33 Posted: 24 May 2018 Last Revised: 04 Nov 2019
Wei Qi and Zuo-Jun Max Shen
McGill University - Desautels Faculty of Management and University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR)
Downloads 433 (72,232)
Citation 1

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smart city, urban-scale integration, smart grid, shared mobility

11.

Service Region Design for Urban Electric Vehicle Sharing Systems

Forthcoming in Manufacturing & Service Operations Management
Number of pages: 49 Posted: 12 Oct 2016
Long He, Ho-Yin Mak, Ying Rong and Zuo-Jun Max Shen
NUS Business School, National University of Singapore, University of Oxford - Said Business School, Shanghai Jiao Tong University (SJTU) - Antai College of Economics and Management and University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR)
Downloads 411 (76,899)
Citation 21

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sustainable operations, car sharing, electric vehicles, robust optimization, facility location

12.

Agility and Proximity Considerations in Supply Chain Design

Number of pages: 45 Posted: 10 Jun 2015 Last Revised: 26 Sep 2015
Michael K. Lim, Ho-Yin Mak and Zuo-Jun Max Shen
Seoul National University, SNU Business School, University of Oxford - Said Business School and University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR)
Downloads 357 (90,455)
Citation 4

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Supply Chain Design, Flexibility System, Logistics, Inventory Sharing

13.

Improving Consumer Welfare and Manufacturer Profit via Government Subsidy Programs: Subsidizing Consumers or Manufacturers?

Number of pages: 52 Posted: 12 Oct 2016 Last Revised: 02 Sep 2017
Jiayi Joey Yu, Christopher S. Tang and Zuo-Jun Max Shen
Tsinghua University - Department of Industrial Engineering, University of California, Los Angeles (UCLA) - Decisions, Operations, and Technology Management (DOTM) Area and University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR)
Downloads 334 (97,526)
Citation 4

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Developing Economies, Government Subsidies, Economic Development, Social Welfare

14.

Search for Information on Multiple Products

Management Science (2016), MIT Sloan Research Paper No. 5152-15
Number of pages: 60 Posted: 19 Dec 2015 Last Revised: 03 Jun 2019
T. Tony Ke, Zuo-Jun Max Shen and J. Miguel Villas-Boas
Massachusetts Institute of Technology (MIT) - Sloan School of Management, University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR) and University of California, Berkeley
Downloads 205 (160,838)
Citation 2

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Information; Search Theory; Consideration Set; Brownian Motions; Choice Overload

15.

The Impact of Ordering Behavior on Order-Quantity Variability: A Study of Forward and Reverse Bullwhip Effects

Number of pages: 40 Posted: 13 Feb 2009 Last Revised: 09 Apr 2009
Ying Rong, Zuo-Jun Max Shen and Lawrence V. Snyder
Shanghai Jiao Tong University (SJTU) - Antai College of Economics and Management, University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR) and Lehigh University - Department of Industrial and Systems Engineering
Downloads 205 (160,838)
Citation 3

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16.

The Horizontal Fairness Concern of Backup Supplier in a Triadic Supply Chain

Number of pages: 28 Posted: 05 Mar 2012
Junlin Chen, Xiaobo Zhao and Zuo-Jun Max Shen
Tsinghua University - Department of Industrial Engineering, Tsinghua University - Department of Industrial Engineering and University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR)
Downloads 204 (161,621)
Citation 1

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17.

Sequential Choice Bandits: Learning with Marketing Fatigue

Number of pages: 49 Posted: 08 Apr 2019 Last Revised: 25 Nov 2019
Junyu Cao, Wei Sun and Zuo-Jun Max Shen
University of California, Berkeley, IBM Corporation - Thomas J. Watson Research Center and University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR)
Downloads 183 (179,346)

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sequential choice, learning to rank, marketing fatigue, online learning, bandit

18.

Product Sourcing and Distribution Strategies under Supply Disruption and Recall Risks

Number of pages: 30 Posted: 03 May 2017 Last Revised: 27 Feb 2019
Long He, Ying Rong and Zuo-Jun Max Shen
NUS Business School, National University of Singapore, Shanghai Jiao Tong University (SJTU) - Antai College of Economics and Management and University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR)
Downloads 176 (184,740)
Citation 2

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product recall, supply disruption, operations strategy, product distribution

19.

Smart City Operations: Modelling Challenges and Opportunities

INSEAD Working Paper No. 2019/21/TOM
Number of pages: 18 Posted: 25 Apr 2019
Sameer Hasija, Zuo-Jun Max Shen and Chung-Piaw Teo
INSEAD - Technology and Operations Management, University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR) and NUS Business School - Department of Decision Sciences
Downloads 168 (192,299)
Citation 1

Abstract:

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Smart City Operations, Smart Technologies

20.

On Pooling and Dependence of Demand and Yield in Multiple-Location Inventory Systems

Number of pages: 18 Posted: 11 Aug 2012 Last Revised: 30 Jun 2013
Ho-Yin Mak and Zuo-Jun Max Shen
University of Oxford - Said Business School and University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR)
Downloads 161 (199,447)

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Supply Chain Design, Inventory Sharing, Stochastic Orders, Robust Optimization

21.

Data Center Network Design for Internet-Related Services and Cloud Computing

Number of pages: 34 Posted: 14 Feb 2019
Yong Liang, Mengshi Lu, Zuo-Jun Max Shen and Runyu Tang
Tsinghua University - Department of Management Science and Engineering, Purdue University - Krannert School of Management, University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR) and Tsinghua University - School of Economics & Management
Downloads 125 (244,324)

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data centers, cloud computing, service operations, network design, resource provisioning

22.

Incentive for Peer-to-Peer Information Sharing in Avaaj Otalo

Number of pages: 32 Posted: 18 May 2013 Last Revised: 04 Aug 2013
Ying-Ju Chen, J. George Shanthikumar and Zuo-Jun Max Shen
Hong Kong University of Science & Technology (HKUST) - Department of Information Systems, Business Statistics and Operations Management, Purdue University - Krannert School of Management and University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR)
Downloads 124 (245,733)
Citation 1

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social media, information sharing, India agriculture, game theory

23.

Distributionally Robust Conditional Quantile Prediction with Fixed Design

Number of pages: 34 Posted: 12 Jun 2019 Last Revised: 17 Jun 2020
Meng Qi, Ying Cao and Zuo-Jun Max Shen
University of California, Berkeley - Department of Industrial Engineering and Operations Research, University of California, Berkeley - Department of Industrial Engineering and Operations Research and University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR)
Downloads 116 (258,256)

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quantile prediction, distributionally robust optimization, data-driven Newsvendor problem

24.

Urban Bike Lane Planning with Bike Trajectories: Models, Algorithms, and a Real-World Case Study

Number of pages: 34 Posted: 29 Sep 2019
Sheng Liu, Zuo-Jun Max Shen and Xiang Ji
Rotman School of Management, University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR) and University of California, Berkeley
Downloads 112 (264,761)

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Smart City, Transportation, Urban Planning, Optimization, Facility Location

25.

Beyond Rebalancing: Crowd-Sourcing and Geo-Fencing for Shared-Mobility Systems

Number of pages: 42 Posted: 25 Jan 2019
Qiao-Chu He, Tiantian Nie, Yun Yang and Zuo-Jun Max Shen
Southern University of Science and Technology, University of North Carolina (UNC) at Charlotte, University of Illinois at Urbana-Champaign - Department of Statistics and University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR)
Downloads 107 (273,459)

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Shared-mobility systems, double-sided queue, two-sided matching, parking systems, second-order conic programming

26.

Procurement of New Products: Data-Driven Newsvendor with Profit Risk

Number of pages: 45 Posted: 19 Mar 2020
Shaochong Lin, Frank Chen, Yanzhi Li and Zuo-Jun Max Shen
City University of Hong Kong (CityUHK) - Department of Management Sciences, City Univ. of Hong Kong - Dept of Management Scienes, City University of Hong Kong and University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR)
Downloads 88 (312,979)

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Data-driven newsvendor, value-at-risk constraint, prescriptive analytics, machine learning

27.

JD.com: Transaction Level Data for the 2020 MSOM Data Driven Research Challenge

Number of pages: 18 Posted: 23 Jan 2020
Zuo-Jun Max Shen, Christopher S. Tang, Di Wu, Rong Yuan and Wei Zhou
University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR), University of California, Los Angeles (UCLA) - Decisions, Operations, and Technology Management (DOTM) Area, JD.COM, Massachusetts Institute of Technology (MIT) - Operations Research Center and affiliation not provided to SSRN
Downloads 68 (360,817)

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E-Commerce, Transactional Data, MSOM Society, Data Driven Research

28.

Reliable Hub Location Model for Air Transportation Networks under Random Disruptions

Manufacturing & Service Operations Management, Forthcoming
Number of pages: 43 Posted: 10 Jul 2019
Hao Shen, Yong Liang and Zuo-Jun Max Shen
Renmin University of China - School of Business, Tsinghua University - Department of Management Science and Engineering and University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR)
Downloads 67 (366,504)

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air transportation network, hub location, disruptions, mixed-integer linear program

29.

Coordinating Project Outsourcing through Bilateral Contract Negotiations

Number of pages: 32 Posted: 04 Sep 2019 Last Revised: 01 Jun 2020
Chengfan Hou, Mengshi Lu, Tianhu Deng and Zuo-Jun Max Shen
Tsinghua University - Department of Industrial Engineering, Purdue University - Krannert School of Management, Tsinghua University and University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR)
Downloads 54 (404,433)

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project outsourcing; incentives and contracting; bargaining

30.

Training, Production, and Channel Separation in ITC's E-Choupal Network

Production and Operations Management, August 2011
Number of pages: 32 Posted: 27 Nov 2012
Ying-Ju Chen, J. George Shanthikumar and Zuo-Jun Max Shen
Hong Kong University of Science & Technology (HKUST) - Department of Information Systems, Business Statistics and Operations Management, Purdue University - Krannert School of Management and University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR)
Downloads 54 (404,433)

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e-Choupal, India agriculture, incentives, socially and environmentally responsible supply chains

31.

How Inventory Cost Influences Introduction Timing of Product Line Extensions?

Production and Operations Management, Vol. 22, No. 5, September–October 2013, pp. 1214–1231
Number of pages: 50 Posted: 21 Oct 2013 Last Revised: 07 Sep 2018
T. Tony Ke, Zuo-Jun Max Shen and Shan Li
Massachusetts Institute of Technology (MIT) - Sloan School of Management, University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR) and City University of New York - Narendra Paul Loomba Department of Management
Downloads 48 (425,672)

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New Product Introduction, Inventory Management, Marketing and Operations Coordination, Innovation Diffusion

32.

Connected Population Synthesis for Transportation Simulation

Transportation Research Part C: Emerging Technologies (2019) , 103, 1-16.
Number of pages: 25 Posted: 16 May 2019
University of California, Berkeley - Department of System Engineering, University of California, Berkeley, affiliation not provided to SSRN, affiliation not provided to SSRN, University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR) and affiliation not provided to SSRN
Downloads 38 (465,902)

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population synthesis, cellular data, Bayesian networks, structural learning, mixed integer programming, exponential random graph model, agent-based modeling, transportation simulation

33.

Coordinating Electric Vehicle Charging Station Installation between the Government and Automakers

Number of pages: 31 Posted: 15 Apr 2020
Tsinghua University - Department of Industrial Engineering, University of California, Los Angeles (UCLA) - Decisions, Operations, and Technology Management (DOTM) Area, Tsinghua University - Department of Industrial Engineering and University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR)
Downloads 33 (493,547)

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Electric Vehicles, Charging Stations, Subsidies, Incentives

34.

Data-Driven Research in Supply Chain Operations - A Review

Number of pages: 36
Meng Qi, Ho-Yin Mak and Zuo-Jun Max Shen
University of California, Berkeley - Department of Industrial Engineering and Operations Research, University of Oxford - Said Business School and University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR)
Downloads 29

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35.

Infrastructure Planning of Photovoltaic Charging Stations

Number of pages: 40 Posted: 15 Apr 2020
Zihao Jiao, Mengshi Lu, Lun Ran and Zuo-Jun Max Shen
Beijing Institute of Technology, Purdue University - Krannert School of Management, Beijing Institute of Technology and University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR)
Downloads 19 (568,598)

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sustainable transportation, renewable energy management, photovoltaic charging service, demand response

36.

Social Nudges Boost Productivity on Online Platforms: Evidence from Field Experiments

Number of pages: 41 Posted: 05 Jun 2020 Last Revised: 08 Jun 2020
Tsinghua University - Department of Industrial Engineering, University of California, Los Angeles (UCLA) - Anderson School of Management, Washington University in St. Louis - John M. Olin Business School, University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR), affiliation not provided to SSRN, USC Marshall School of Business, DSO Department and New York University Shanghai
Downloads 17 (581,393)

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Social Nudge, Information-based Interventions, Productivity, Online Platform Operations, Field Experiment

37.

Reliable Flexibility Design of Supply Chains Via Extended Probabilistic Expanders

Production and Operations Management, Forthcoming
Number of pages: 35 Posted: 17 Jan 2019
Hao Shen, Yong Liang, Zuo-Jun Max Shen and Chung-Piaw Teo
Renmin University of China - School of Business, Tsinghua University - Department of Management Science and Engineering, University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR) and NUS Business School - Department of Decision Sciences
Downloads 13 (607,551)

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flexibility design, supply chain disruptions, extended probabilistic expanders, unbalanced supply chains

38.

Customer Influence Value and Purchase Acceleration in New Product Diffusion

Marketing Science, Vol. 31, No. 2, March-April 2012, pp. 236-256
Number of pages: 52 Posted: 04 Apr 2019
Teck Ho, Shan Li, So-Eun Park and Zuo-Jun Max Shen
University of California, Berkeley - Haas School of Business, City University of New York - Narendra Paul Loomba Department of Management, affiliation not provided to SSRN and University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR)
Downloads 3 (678,654)

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39.

Optimal Capacity Planning and Battery-Charging Policy for an Electric Vehicle Battery Swap Station

Posted: 11 Nov 2016
Zuo-Jun Max Shen, Bo Feng and Hailong Sun
University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR), School of Business Administration, South China University of Technology and South China University of Technology - School of Business Administration (SBA)

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electric vehicles, battery swapping, capacity planning, Markov decision process, L-convexity

40.

Customer Influence Value and Purchase Acceleration in New Product Diffusion

Marketing Science, Vol. 31, No. 2, 2012; pp. 236-256; DOI: 10.1287/mksc.1110.0701
Posted: 24 Oct 2012
Teck Ho, So-Eun Park and Zuo-Jun Max Shen
University of California, Berkeley - Haas School of Business, affiliation not provided to SSRN and University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR)

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new product diffusion, purchase value, influence value, purchase acceleration