Jacob Eskildsen

Aarhus University - Department of Marketing and Statistics

Haslegårdsvej 10

Århus V

Denmark

SCHOLARLY PAPERS

6

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Scholarly Papers (6)

1.

A-Priori and Post-Hoc Segmentation in the Design of Healthy Eating Campaigns

Journal of Marketing Communications, Vol. 16, pp. 1-2, 2010
Posted: 21 Mar 2010
Laura Kazbare, Hans Van Trijp and Jacob Eskildsen
Independent, Independent and Aarhus University - Department of Marketing and Statistics

Abstract:

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Segmentation, Healthy eating, Public health campaigns, Social marketing

2.

Customer Satisfaction and Customer Loyaltyas Predictors of Future Business Potential

Total Quality Management & Business Excellence, Vol. 19, No. 7-8, 843-853
Posted: 28 Aug 2008 Last Revised: 11 Aug 2009
Jacob Eskildsen and Kai Kristensen
Aarhus University - Department of Marketing and Statistics and Aarhus University - School of Business and Social Sciences

Abstract:

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EPSI rating, Customer satisfaction, Customer loyalty

3.

Determinants of Absenteeism in a Large Danish Bank

Journal of Human Resource Management, Vol. 17, No. 9, pp. 1645-1658, September 2006
Posted: 18 May 2007
Aarhus University - School of Business and Social Sciences, Aarhus University - Department of Marketing and Statistics, Aarhus University - Department of Marketing and Statistics, Danske Bank, Danske Bank and Danske Bank

Abstract:

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Absenteeism, Unit level analysis, Hedonic theory, European Employee Index

4.

Customer Satisfaction: The Role of Transparency

Total Quality Management, Vol. 18, Nos. 1-2, pp. 39-47, 2007
Posted: 08 Apr 2007
Jacob Eskildsen and Kai Kristensen
Aarhus University - Department of Marketing and Statistics and Aarhus University - School of Business and Social Sciences

Abstract:

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Customer satisfaction, EPSI

5.

Enhancing Importance-Performance Analysis

International Journal of Productivity and Performance Management, Vol. 55, No. 1, pp. 40-60, 2006
Posted: 05 Apr 2007 Last Revised: 07 Mar 2011
Jacob Eskildsen and Kai Kristensen
Aarhus University - Department of Marketing and Statistics and Aarhus University - School of Business and Social Sciences

Abstract:

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Job satisfaction, Surveys, Human resource management

6.

Absenteeism in the Nordic Countries

Employee Relations, Vol. 29, No. 1, pp. 16-29, 2007
Posted: 05 Apr 2007
Aarhus University - Department of Marketing and Statistics, Aarhus University - Department of Marketing and Statistics and Ennova A/S

Abstract:

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Absenteeism, Personality, Denmark, Sweden, Norway, Finland