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Samaneh Shokrollahi

Islamic Azad University

SCHOLARLY PAPERS

1

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33

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0

Scholarly Papers (1)

1.

Applying the Job Demands–Resources Model in a High-Strain Service Environment: Evidence from Isfahan Municipality Call Center

Number of pages: 10 Posted: 17 Sep 2025
Ragheb Isfahani Higher Education Institute, Payame Noor University, Islamic Azad University and University of Sheikhbahaee
Downloads 33 (1,277,121)

Abstract:

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Job Demands–Resources Model, Burnout, Work Engagement, Call Center, Emotional Demands