Manvinder Singh Pahwa

Manipal University Jaipur

Associate Professor, TAPMI School of Business

VPO - Dehmi Kalan, Tehsil Sanganer

Off Jaipur - Ajmer Expressway

Jaipur, 303007

India

  • Manipal University Jaipur

SCHOLARLY PAPERS

22

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4

Scholarly Papers (22)

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1.

Analysis of Customer Satisfaction at ICICI Bank with Special Reference to ATMs

Proceedings of 3rd International Conference on Information and Financial Engineering, Vol.12, 2010
Number of pages: 13 Posted: 05 Oct 2011
Manvinder Singh Pahwa and Karunesh Saxena
Manipal University Jaipur and MLS University
Downloads 717 (62,572)
Citation 1

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Banking, ATMs, Customer Satisfaction, Weighted Average Score

2.

Brand Position & Customer Loyalty for Public Sector Oil Marketing Companies

International Journal of Management Prudence, Vol. II, No. 2, pp. 25-35, October 2011
Number of pages: 13 Posted: 26 Nov 2011
Rekha Attri, Rekha Attri, Manvinder Singh Pahwa and Ashish Manohar Urkude
Jaipuria Institute of Management, IndoreJaipuria Institute of Management Indore, Manipal University Jaipur and University of Petroleum and Energy Studies (UPES)
Downloads 616 (75,875)

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Brand Position, Brand Loyalty, Brand Equity, PSU (Public Sector Units), OMCs (Oil Marketing Companies), HPCL (Hindustan Petroleum Corporation Ltd), BPCL ( Bharat Petroleum Corporation Ltd), IOCL (Indian Oil Corporation Ltd)

3.

Measuring Public Sector Oil Marketing Companies’ Brand Awareness

Downloads 608 (77,120)

Measuring Public Sector Oil Marketing Companies’ Brand Awareness

IUP Journal of Brand Management, Vol. VIII, No. 4, pp. 7-24, 2011
Number of pages: 18 Posted: 11 Jan 2012
Rekha Attri, Rekha Attri, Ashish Manohar Urkude and Manvinder Singh Pahwa
Jaipuria Institute of Management, IndoreJaipuria Institute of Management Indore, University of Petroleum and Energy Studies (UPES) and Manipal University Jaipur
Downloads 608 (76,195)

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brand awareness, brand equity, PSU (Public Sector Units), OMCs (Oil Marketing Companies), HPCL (Hindustan Petroleum Corporation Ltd.), BPCL (Bharat Petroleum Corporation Ltd.), IOCL (Indian Oil Corporation Ltd.)

Measuring Public Sector Oil Marketing Companies’ Brand Awareness

The IUP Journal of Brand Management, Vol. VIII, No. 4, December 2011, pp. 7-24
Posted: 05 Sep 2012
Manvinder Singh Pahwa, Rekha Attri, Rekha Attri and Ashish Manohar Urkude
Manipal University Jaipur, Jaipuria Institute of Management, IndoreJaipuria Institute of Management Indore and University of Petroleum and Energy Studies (UPES)

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4.

Comparative Analysis of Customer Satisfaction of ATM Services Provided by Public and Private Sector Banks in India

International LNCT Management and Research Journal, Volume 1 January 2014, pp 5 - 14
Number of pages: 20 Posted: 28 May 2014
Manvinder Singh Pahwa, Manveen Kaur and Sukhpreet Kaur
Manipal University Jaipur, Janardan Rai Nagar Rajasthan Vidyapeeth University and Guru Gobind Singh College of Management and Technology
Downloads 450 (111,495)

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ATM, ICICI Bank, SBI, Public Sector Banks, Private Sector Banks, Customer Satisfaction

5.

A Comparative Study of Brand Building Activities of Oil Marketing Companies in India with Their Western Counterparts

EPOCH Strategies for Marketing: Family Business and Entrepreneurship, International Conference Proceeding, pp. 45-60
Number of pages: 17 Posted: 09 Jan 2012
Rekha Attri, Rekha Attri and Manvinder Singh Pahwa
Jaipuria Institute of Management, IndoreJaipuria Institute of Management Indore and Manipal University Jaipur
Downloads 386 (133,243)

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Brand building activities, oil marketing companies, customer loyalty, brand value, Hindustan Petroleum Corporation Ltd.(HPCL), Bharat Petroleum Corporation Ltd. (BPCL), Indian Oil Corporation Ltd. (IOCL)

6.

Loyalty and Customer Satisfaction with the Public Sector Oil Marketing Companies: Way Forward for Effective CRM Strategies

Indore Management Journal, Refereed Proceedings of 4th Conference on Excellence in Research and Education, IIM-Indore, ISSN 09751653, pp. 99-113
Number of pages: 14 Posted: 29 Sep 2012
Rekha Attri, Rekha Attri, Manvinder Singh Pahwa and Ashish Manohar Urkude
Jaipuria Institute of Management, IndoreJaipuria Institute of Management Indore, Manipal University Jaipur and University of Petroleum and Energy Studies (UPES)
Downloads 375 (137,547)

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Brand Loyalty, Customer Satisfaction, Customer Relationship Management (CRM), OMCs (Oil Marketing Companies), HPCL (Hindustan Petroleum Corporation Ltd.), BPCL (Bharat Petroleum Corporation Ltd.), IOCL (Indian Oil Corporation Ltd.)

7.

An Empirical Analysis of Customer Satisfaction of Foreign Remittance Services

The IUP Journal of Bank Management, Vol. XI, No. 2, 2012, pp. 89-94
Number of pages: 14 Posted: 13 Oct 2012
Manvinder Singh Pahwa and Manveen Kaur
Manipal University Jaipur and Janardan Rai Nagar Rajasthan Vidyapeeth University
Downloads 294 (178,553)

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ATM, ICICI Bank, Service Quality, Banking Services, Factor Analysis

8.

Shale Gas Revolution – Is India Ready?

International Conference on Energy and Infrastructure - International Conference Proceedings, pp. 181-187
Number of pages: 12 Posted: 06 Jan 2012
B. S. Negi, Manvinder Singh Pahwa and Surbhi Arora
PNGRB, Ministry of Petroleum and Natural Gas, Government of India, Manipal University Jaipur and Independent
Downloads 238 (220,542)

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Shale Gas, Gas Revolution, Gas Market, Oil and Gas

9.

India’s Petroleum Market: The Journey from a Commodity to Brands

Management Research Journal, Vol. 5, pp. 78-82, 2011
Number of pages: 9 Posted: 18 Oct 2011 Last Revised: 31 Aug 2012
Ashish Manohar Urkude, Rekha Attri, Rekha Attri and Manvinder Singh Pahwa
University of Petroleum and Energy Studies (UPES), Jaipuria Institute of Management, IndoreJaipuria Institute of Management Indore and Manipal University Jaipur
Downloads 204 (255,069)
Citation 1

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Brand Building, Oil Marketing Companies, Commodity to Brand, Branding

10.

Power of Natural Gas Pipelines: The Emergence of a National Gas Grid

International Conference on Energy and Infrastructure, pp. 429-445
Number of pages: 28 Posted: 05 Jan 2012
Manvinder Singh Pahwa, Swati Dasika and Mahesh Radhakrishnan
Manipal University Jaipur, University of Petroleum and Energy Studies (UPES), Dehradun - College of Management and Economic Studies and University of Petroleum and Energy Studies (UPES), Dehradun - College of Management and Economic Studies
Downloads 180 (285,147)

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National gas grid, Demand Estimation, Gas Hydraulics, Route Selection Study, Financial Analysis

11.

An Empirical Analysis of Satisfaction of Selected Customers Availing ATM Services of ICICI Bank

Vinimaya (April - June 2012), Vol. XXXIII, No.1, pp 42-58
Number of pages: 19 Posted: 12 Jun 2012 Last Revised: 10 Oct 2012
Manvinder Singh Pahwa
Manipal University Jaipur
Downloads 170 (299,659)

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Customer Satisfaction, Factor Analysis, ATMs, Banking

12.

Commodity and Non Commodity Sovereign Wealth Funds - Decision Score Card (DSC) Analysis

International Journal on Research & Development - A Management Review ISSN 2319-5479, Vol 2, Issue 1, March 2013, pp.34-40
Number of pages: 6 Posted: 11 Nov 2013
Manvinder Singh Pahwa and APS Chopra
Manipal University Jaipur and Engineers India Limited
Downloads 162 (312,214)

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International Finance

13.

A Study of Customer Banker Relationship in Udaipur City

CUSTOMER BANKER RELATIONSHIP: INDIAN BANKING IN THE NEW MILLENNIUM, pp. 19-27, Manvinder Singh Pahwa, RBSA Publication, 2000
Number of pages: 6 Posted: 17 Dec 2011
Manvinder Singh Pahwa
Manipal University Jaipur
Downloads 161 (313,818)

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Banking, Customer Satisfaction, CRM, Customer Relationship Management

14.

A Study of the Brand Association of Customers with Public Sector Oil Marketing Companies

The Indian Journal of Commerce, Vol. 65, No. 1, pp. 21-32, January-March 2012
Number of pages: 21 Posted: 14 Aug 2012
Rekha Attri, Rekha Attri and Manvinder Singh Pahwa
Jaipuria Institute of Management, IndoreJaipuria Institute of Management Indore and Manipal University Jaipur
Downloads 128 (376,781)

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brand association, Indian oil marketing companies, customer association with brand

15.

Learning for Public Sector Oil Marketing Companies in India to Manage Business in Turbulent Times

Prabandhan & Taqniki, Management Research Journal, Vol. 6, pp. 29-36, August 2012
Number of pages: 11 Posted: 31 Aug 2012
Rekha Attri, Rekha Attri and Manvinder Singh Pahwa
Jaipuria Institute of Management, IndoreJaipuria Institute of Management Indore and Manipal University Jaipur
Downloads 112 (415,839)

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brand building activities, oil marketing companies, customer loyalty, brand value, Hindustan Petroleum Corporation Ltd.(HPCL), Bharat Petroleum Corporation Ltd. (BPCL), Indian Oil Corporation Ltd. (IOCL), Shell, British Petroleum , Esso, ConocoPhillips, Chevron

16.

Identifying the Variables Influencing Project Cost Overrun for Establishing Steel Plants in India

International Journal of Applied Social Science Research, Vol. 2, No. 1, pp. 110-115, ISSN 2319-8516, 2013
Number of pages: 19 Posted: 12 Sep 2013
Manvinder Singh Pahwa
Manipal University Jaipur
Downloads 108 (429,776)

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project management, project risk management, risk management, steel industry

17.

Energy Security Models - A Critical Review and Applicability in Indian Context

International Journal of Research and Development - A Management Review (IJRDMR), Vol. 2, No. 2, pp. 17-20, 2013
Number of pages: 4 Posted: 12 Sep 2013
Manvinder Singh Pahwa and APS Chopra
Manipal University Jaipur and Engineers India Limited
Downloads 85 (499,864)

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Energy Security, Energy Security Models, MOSES, Oil Security

18.

Business and General Aviation as Force Multipliers in a Growing Economy: A Case for India

Shared Horosions - A Bi-Annual Publication of US-India Aviation Co-operation Program, Vol 4 Issue 2, July-December 2012, pp 10-17
Number of pages: 8 Posted: 28 May 2014
Ajit Nigam, Arjun Singh and Manvinder Singh Pahwa
Associate Professor (Transportation), Sakthi Aviation Consultancy Services (P) Ltd and Manipal University Jaipur
Downloads 82 (510,790)

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Business Aviation, General Aviation, Indian Aviation, Aviation in India, US-India Aviation

19.

Identifying Factors Affecting the Growth of Business Aircraft Acquisition in India Using IT Applications

Journal of IMS Group, Vol X No. 1, Jan-June 2013 pp 47-54
Number of pages: 6 Posted: 26 Sep 2013
Ajit Nigam and Manvinder Singh Pahwa
Associate Professor (Transportation) and Manipal University Jaipur
Downloads 75 (538,174)

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Atlas ti, Business Aviation, Qualitative Research

20.

Sovereign Wealth Fund Decision Scorecard (DSC) - Macroeconomic Evidences from Emerging Economics

International Journal of Research and Development - A Management Review (IJRDMR), Vol. 2, No. 1, 2013
Number of pages: 7 Posted: 12 Sep 2013 Last Revised: 11 Nov 2013
Manvinder Singh Pahwa and APS Chopra
Manipal University Jaipur and Engineers India Limited
Downloads 70 (559,019)

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International Finance, Sovereign Wealth Funds, Macroeconomics, Forex Reserves

21.

Skies of Tomorrow: De-Metrolizing India through Regional Aviation

International Journal of Applied Social Science Research Vol II No.1 pp 208-211; ISSN 2319-8516
Number of pages: 9 Posted: 14 Sep 2013 Last Revised: 17 Sep 2013
Ajit Nigam, Manvinder Singh Pahwa and Jaskaran Saini
Associate Professor (Transportation), Manipal University Jaipur and MBA (Infrastructure Management)
Downloads 63 (590,392)

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Business Aviation, Economic Development, Aircraft Utilization, Indian Aviation

22.

Sovereign Wealth Fund Decision Scorecard (DSC) - Macroeconomic Evidences from 21st Century Funds

International Journal of Applied Social Science Research, ISSN: 2319-8516, Vol 2, Number 1, January 2013, pp.110-115
Number of pages: 6 Posted: 17 Jan 2013 Last Revised: 11 Nov 2013
Manvinder Singh Pahwa and APS Chopra
Manipal University Jaipur and Engineers India Limited
Downloads 59 (610,014)

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International Finance, Sovereign Wealth Funds, Macroeconomics, Forex reserves