Deva Rangarajan

Ball State University

Muncie, IN 47306-0340

United States

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SCHOLARLY PAPERS

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383

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Scholarly Papers (3)

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1.

One Approach to Repeat Business: 'Customer Success Managers'

Rutgers Business Review, Vol. 5, No. 1, 2020, pp.13-27.

Number of pages: 15 Posted: 28 Jul 2020

Betsy Gelb, Deva Rangarajan, Bryan Hochstein and Mikael Blaisdell

University of Houston, Ball State University, affiliation not provided to SSRN and The Customer Success Association

Downloads 302 (156,118)

Abstract:

2.

How Big Data Can Transform Outcomes and Opportunities

Rutgers Business Review, Vol. 4, No. 1, 2019

Number of pages: 15 Posted: 26 Apr 2019

Betsy Gelb, Deva Rangarajan, Heli Hallikainen and Tommi Laukkanen

University of Houston - C.T. Bauer College of Business, Ball State University, University of Eastern Finland and University of Eastern Finland

Downloads 81 (458,057)

Abstract:

3.

It Is All in Good Humor? Examining the Impact of Salesperson Evaluations of Leader Humor on Salesperson Job Satisfaction and Job Stress

The University of Auckland Business School Research Paper Series, Forthcoming, Journal of personal selling & sales management, 39 (4), 352-369.DOI: 10.1080/08853134.2019.1598267, 2019

Posted: 09 May 2022

Paolo Guenzi, Paolo Guenzi, Deva Rangarajan, Nawar N. Chaker and László Sajtos

SDA BocconiBocconi University - Department of Marketing, Ball State University, Elon University and University of Auckland Business School

Abstract:

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