Agus Susanto

Sebelas Maret University

Jl. Ir. Sutami 36A

Kentingan

Surakarta, Jawa Tengah 57126

Indonesia

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Organizational Communication in Managing Online Customer Reviews in Building Hospital Reputation: A Case Study at Yogyakarta City General Hospital (RSUD Kota Yogyakarta), Indonesia

Journal of Social and Political Sciences, volume 8, issue 4, 2025[10.31014/aior.1991.08.04.599]

Number of pages: 13 Posted: 30 Oct 2025

Agus Susanto, Ismi Dwi Astuti Nurhaeni, Prahastiwi Utari and Andre Noevi Rahmanto

Sebelas Maret University, Sebelas Maret University, Sebelas Maret University and Sebelas Maret University

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