Ghiyoung Im

University of Louisville - College of Business and Public Administration

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Interfirm IT Capability Profiles and Communications for Cocreating Relational Value: Evidence from the Logistics Industry

MIS Quarterly Vol. 36 No. 1 pp. 1-30, March 2012
Number of pages: 30 Posted: 20 Dec 2013
Arun Rai, Paul A. Pavlou, Ghiyoung Im and Steve Du
Georgia State University - J. Mack Robinson College of Business, University of Houston - C.T. Bauer College of Business, University of Louisville - College of Business and Public Administration and Georgia State University - J. Mack Robinson College of Business
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Abstract:

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Relational value, relational view, share of wallet, interfirm relationships, IT capability profiles, IT functionalities, contact streams, interfirm communications, complementaries, logistics