Senthil K. Veeraraghavan

University of Pennsylvania - The Wharton School - Operations, Information and Decisions

Professor

Philadelphia, PA 19104

United States

http://https://oid.wharton.upenn.edu/profile/senthilv/

  • University of Pennsylvania - The Wharton School - Operations, Information and Decisions

SCHOLARLY PAPERS

19

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76

CROSSREF CITATIONS

18

Scholarly Papers (19)

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1.

Designing and Evaluating Dynamic Pricing Policies for Major League Baseball Tickets

Number of pages: 33 Posted: 18 Jun 2016 Last Revised: 25 Jul 2018
Joseph Xu, Peter Fader and Senthil K. Veeraraghavan
Tepper School of Business, Carnegie Mellon University, University of Pennsylvania - Marketing Department and University of Pennsylvania - The Wharton School - Operations, Information and Decisions
Downloads 1,813 (16,472)
Citation 6

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Empirical OM, Pricing and Revenue Management, OM Practice

2.

Does Fake News Create Echo Chambers?

Number of pages: 54 Posted: 29 Jun 2022 Last Revised: 30 Oct 2023
Jiding Zhang, Ken Moon and Senthil K. Veeraraghavan
Arizona State University (ASU) - Department of Information Systems, University of Pennsylvania - The Wharton School and University of Pennsylvania - The Wharton School - Operations, Information and Decisions
Downloads 916 (45,515)

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Digital operations, Echo chambers, Marketplace for news, Natural experiment, Platforms, Structural estimation

3.

Revenue Management in Crowdfunding

Number of pages: 31 Posted: 07 Nov 2017 Last Revised: 12 Jul 2021
Jiding Zhang, Sergei Savin and Senthil K. Veeraraghavan
Arizona State University (ASU) - Department of Information Systems, Columbia University - Columbia Business School and University of Pennsylvania - The Wharton School - Operations, Information and Decisions
Downloads 645 (71,801)
Citation 7

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Crowdfunding, Revenue Management, Platforms, Innovation, Dynamics, Diffusion, Operations

4.

A Model of Rational Retrials in Queues

Number of pages: 64 Posted: 25 Oct 2013 Last Revised: 09 Jan 2019
Shiliang Cui, Xuanming Su and Senthil K. Veeraraghavan
Georgetown University - McDonough School of Business, University of Pennsylvania - Operations & Information Management Department and University of Pennsylvania - The Wharton School - Operations, Information and Decisions
Downloads 460 (108,839)
Citation 10

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Retrials in Queues, Rational Customers, Queueing Games, Equilibrium vs. Social Optimum.

5.

Joining Longer Queues: Information Externalities in Queue Choice

Number of pages: 42 Posted: 19 Sep 2007 Last Revised: 09 May 2012
Senthil K. Veeraraghavan and Laurens Debo
University of Pennsylvania - The Wharton School - Operations, Information and Decisions and Dartmouth College - Tuck School of Business
Downloads 415 (122,772)
Citation 16

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Customer Herding, Market Dynamics, Private signals, Promotion and Service Capacity

6.

Signaling Quality via Long Lines and Uninformative Prices

Chicago Booth Research Paper No. 12-13
Number of pages: 49 Posted: 03 Apr 2012 Last Revised: 18 Jun 2018
Laurens Debo, Uday Rajan and Senthil K. Veeraraghavan
Dartmouth College - Tuck School of Business, Stephen M. Ross School of Business, University of Michigan and University of Pennsylvania - The Wharton School - Operations, Information and Decisions
Downloads 266 (197,976)
Citation 11

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7.

Blind Queues: The Impact of Consumer Beliefs on Revenues and Congestion

Number of pages: 30 Posted: 06 Jan 2013 Last Revised: 06 Aug 2015
Shiliang Cui and Senthil K. Veeraraghavan
Georgetown University - McDonough School of Business and University of Pennsylvania - The Wharton School - Operations, Information and Decisions
Downloads 251 (209,676)
Citation 19

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Consumer Decisions, Lack of Information, Service Revelation, Consumer Beliefs, Queueing

8.

Observational Reneging

Number of pages: 36 Posted: 05 Dec 2018 Last Revised: 17 Sep 2023
Shiliang Cui, Senthil K. Veeraraghavan, Yu Zhang and Jinting Wang
Georgetown University - McDonough School of Business, University of Pennsylvania - The Wharton School - Operations, Information and Decisions, University of Science and Technology Beijing - Donlinks School of Economics and Management and Central University of Finance and Economics
Downloads 233 (225,482)
Citation 4

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Reneging; Rational Customers; Miscalibration and Beliefs; Observational Learning; Truthful Revelation

9.

Fulfillment by Platform: Antitrust and Upstream Market Power

EC '21: Proceedings of the 22nd ACM Conference on Economics and Computation
Number of pages: 36 Posted: 04 Jun 2021 Last Revised: 19 Jul 2023
Amandeep Singh, Jiding Zhang and Senthil K. Veeraraghavan
University of Washington - Michael G. Foster School of Business, Arizona State University (ASU) - Department of Information Systems and University of Pennsylvania - The Wharton School - Operations, Information and Decisions
Downloads 214 (244,391)
Citation 2

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Antitrust, Platforms, Online Retailing, E-commerce Fulfillment Services, Industrial Organization, Supply Chain Structure

10.

Seat Value in Stadiums and Theaters: An Empirical Investigation

Number of pages: 39 Posted: 25 Jun 2008 Last Revised: 09 May 2012
Senthil K. Veeraraghavan and Ramnath Vaidyanathan
University of Pennsylvania - The Wharton School - Operations, Information and Decisions and University of Pennsylvania - Operations & Information Management Department
Downloads 192 (269,698)

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Seat Value, Revenue Management, Empirical Research, Ordinal Logit Models, Customer Behavior, Experience Goods, Baseball Stadiums, Theaters

11.

Designing Professional Services: Pricing and Priorities

Production and Operations Management, Forthcoming
Number of pages: 65 Posted: 07 Nov 2018 Last Revised: 20 Mar 2023
Chenguang (Allen) Wu, Chen Jin and Senthil K. Veeraraghavan
Hong Kong University of Science and Technology, National University of Singapore (NUS) - Department of Information Systems and Analytics and University of Pennsylvania - The Wharton School - Operations, Information and Decisions
Downloads 182 (282,728)

Abstract:

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service operations, queuing game, professional service, pricing, priority

12.

Is it Worth the Wait? Service Choice and Externalities When Waiting is Expensive

Number of pages: 42 Posted: 28 Jan 2008
Senthil K. Veeraraghavan and Laurens Debo
University of Pennsylvania - The Wharton School - Operations, Information and Decisions and Dartmouth College - Tuck School of Business
Downloads 142 (348,357)
Citation 2

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Customer Herding Behavior, Waiting Costs, Service Capacity, Spill-over demand, Uncertain Service Value

13.

Equilibrium in Queues Under Unknown Service Rates and Service Value

Chicago Booth Research Paper No. 11-45
Number of pages: 16 Posted: 17 Nov 2011
Laurens Debo and Senthil K. Veeraraghavan
Dartmouth College - Tuck School of Business and University of Pennsylvania - The Wharton School - Operations, Information and Decisions
Downloads 85 (500,519)
Citation 9

Abstract:

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Queueing games, Markov Perfect Bayesian Equilibrium, Threshold policies

14.

Firm Service Rate Selection When Service Rates are Not Observable and Service Value is Unknown to the Market

Chicago Booth Research Paper No. 09-32
Number of pages: 49 Posted: 31 Aug 2009
Laurens Debo and Senthil K. Veeraraghavan
Dartmouth College - Tuck School of Business and University of Pennsylvania - The Wharton School - Operations, Information and Decisions
Downloads 68 (568,467)

Abstract:

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Strategic consumer behavior, queueing theory

15.

Do Ratings Cut Both Ways? Impact of Bilateral Ratings on Platforms

Posted: 09 Nov 2017 Last Revised: 15 Mar 2022
Chen Jin, Kartik Hosanagar and Senthil K. Veeraraghavan
National University of Singapore (NUS) - Department of Information Systems and Analytics, University of Pennsylvania - Operations & Information Management Department and University of Pennsylvania - The Wharton School - Operations, Information and Decisions

Abstract:

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sharing economy, rating systems, online platforms

16.

Pricing Theater Seats: The Value of Price Commitment and Monotone Discounting

Production and Operations Management, dx.doi.org/10.1111/poms.12611
Posted: 27 Apr 2015 Last Revised: 26 Dec 2017
Necati Tereyagoglu, Peter Fader and Senthil K. Veeraraghavan
Darla Moore School of Business, University of South Carolina, University of Pennsylvania - Marketing Department and University of Pennsylvania - The Wharton School - Operations, Information and Decisions

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Non-profit, Performing Arts Industry, Price Commitment, Survival Analysis, Competing Risks

17.

Multi-Attribute Loss Aversion and Reference Dependence: Evidence from the Performing Arts Industry

Management Science, dx.doi.org/10.1287/mnsc.2016.2605
Posted: 24 Sep 2014 Last Revised: 18 Feb 2017
Necati Tereyagoglu, Peter Fader and Senthil K. Veeraraghavan
Darla Moore School of Business, University of South Carolina, University of Pennsylvania - Marketing Department and University of Pennsylvania - The Wharton School - Operations, Information and Decisions

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Multi-attribute Reference Dependence, Loss Aversion, Capacity-Reference Levels, Empirical Operations Management, Marketing

18.

Customer Herding in Services with Waiting Costs

Posted: 18 Nov 2007
Senthil K. Veeraraghavan and Laurens Debo
University of Pennsylvania - The Wharton School - Operations, Information and Decisions and Dartmouth College - Tuck School of Business

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Customer Herding Behavior, Waiting Costs, Service Capacity, Uncertain Service Value

19.

Revenue Management With Strategic Customers: Last-Minute Selling and Opaque Selling

Management Science, Forthcoming
Posted: 19 Sep 2007 Last Revised: 09 Nov 2013
Kinshuk Jerath, Serguei Netessine and Senthil K. Veeraraghavan
Columbia University - Columbia Business School, Marketing, University of Pennsylvania - The Wharton School and University of Pennsylvania - The Wharton School - Operations, Information and Decisions

Abstract:

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channels of distribution, competition, revenue management, strategic consumer behavior, rational expectations