Senthil K. Veeraraghavan

University of Pennsylvania - The Wharton School - Operations, Information and Decisions

Professor

Philadelphia, PA 19104

United States

http://https://oid.wharton.upenn.edu/profile/senthilv/

SCHOLARLY PAPERS

15

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2,416

CITATIONS
Rank 25,273

SSRN RANKINGS

Top 25,273

in Total Papers Citations

10

Scholarly Papers (15)

1.

Joining Longer Queues: Information Externalities in Queue Choice

Number of pages: 42 Posted: 19 Sep 2007 Last Revised: 09 May 2012
Senthil K. Veeraraghavan and Laurens Debo
University of Pennsylvania - The Wharton School - Operations, Information and Decisions and Dartmouth College - Tuck School of Business
Downloads 324 (70,849)
Citation 6

Abstract:

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Customer Herding, Market Dynamics, Private signals, Promotion and Service Capacity

2.

Blind Queues: The Impact of Consumer Beliefs on Revenues and Congestion

Number of pages: 30 Posted: 06 Jan 2013 Last Revised: 06 Aug 2015
Shiliang Cui and Senthil K. Veeraraghavan
Georgetown University - McDonough School of Business and University of Pennsylvania - The Wharton School - Operations, Information and Decisions
Downloads 148 (121,885)

Abstract:

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Consumer Decisions, Lack of Information, Service Revelation, Consumer Beliefs, Queueing

3.

Seat Value in Stadiums and Theaters: An Empirical Investigation

Number of pages: 39 Posted: 25 Jun 2008 Last Revised: 09 May 2012
Senthil K. Veeraraghavan and Ramnath Vaidyanathan
University of Pennsylvania - The Wharton School - Operations, Information and Decisions and University of Pennsylvania - Operations & Information Management Department
Downloads 135 (173,752)

Abstract:

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Seat Value, Revenue Management, Empirical Research, Ordinal Logit Models, Customer Behavior, Experience Goods, Baseball Stadiums, Theaters

4.

A Model of Rational Retrials in Queues

Number of pages: 60 Posted: 25 Oct 2013 Last Revised: 15 Nov 2016
Shiliang Cui, Xuanming Su and Senthil K. Veeraraghavan
Georgetown University - McDonough School of Business, University of Pennsylvania - Operations & Information Management Department and University of Pennsylvania - The Wharton School - Operations, Information and Decisions
Downloads 134 (90,691)

Abstract:

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Retrials in Queues, Rational Customers, Queueing Games, Equilibrium versus Social Optimum.

5.

Is it Worth the Wait? Service Choice and Externalities When Waiting is Expensive

Number of pages: 42 Posted: 28 Jan 2008
Senthil K. Veeraraghavan and Laurens Debo
University of Pennsylvania - The Wharton School - Operations, Information and Decisions and Dartmouth College - Tuck School of Business
Downloads 98 (220,358)
Citation 1

Abstract:

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Customer Herding Behavior, Waiting Costs, Service Capacity, Spill-over demand, Uncertain Service Value

6.

Signaling Quality via Long Lines and Uninformative Prices

Chicago Booth Research Paper No. 12-13
Number of pages: 49 Posted: 03 Apr 2012 Last Revised: 18 Jun 2018
Laurens Debo, Uday Rajan and Senthil K. Veeraraghavan
Dartmouth College - Tuck School of Business, Stephen M. Ross School of Business, University of Michigan and University of Pennsylvania - The Wharton School - Operations, Information and Decisions
Downloads 84 (192,458)

Abstract:

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7.

Equilibrium in Queues Under Unknown Service Rates and Service Value

Chicago Booth Research Paper No. 11-45
Number of pages: 16 Posted: 17 Nov 2011
Laurens Debo and Senthil K. Veeraraghavan
Dartmouth College - Tuck School of Business and University of Pennsylvania - The Wharton School - Operations, Information and Decisions
Downloads 51 (307,869)
Citation 2

Abstract:

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Queueing games, Markov Perfect Bayesian Equilibrium, Threshold policies

8.

Pricing Theater Seats: The Value of Price Commitment and Monotone Discounting

Production and Operations Management, dx.doi.org/10.1111/poms.12611
Posted: 27 Apr 2015 Last Revised: 26 Dec 2017
Necati Tereyagoglu, Peter Fader and Senthil K. Veeraraghavan
Georgia Institute of Technology - Scheller College of Business, University of Pennsylvania - Marketing Department and University of Pennsylvania - The Wharton School - Operations, Information and Decisions

Abstract:

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Non-profit, Performing Arts Industry, Price Commitment, Survival Analysis, Competing Risks

9.

Firm Service Rate Selection When Service Rates are Not Observable and Service Value is Unknown to the Market

Chicago Booth Research Paper No. 09-32
Number of pages: 49 Posted: 31 Aug 2009
Laurens Debo and Senthil K. Veeraraghavan
Dartmouth College - Tuck School of Business and University of Pennsylvania - The Wharton School - Operations, Information and Decisions
Downloads 46 (339,775)
Citation 1

Abstract:

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Strategic consumer behavior, queueing theory

10.

Do Ratings Cut Both Ways? Impact of Bilateral Ratings on Platforms

Number of pages: 33 Posted: 09 Nov 2017 Last Revised: 20 Mar 2018
Chen Jin, Kartik Hosanagar and Senthil K. Veeraraghavan
University of Pennsylvania - The Wharton School, Operations, Information and Decisions Department, University of Pennsylvania - Operations & Information Management Department and University of Pennsylvania - The Wharton School - Operations, Information and Decisions
Downloads 0 (199,520)

Abstract:

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sharing economy, rating systems, online platforms

11.

Revenue Management in Crowdfunding

Number of pages: 62 Posted: 07 Nov 2017
Jiding Zhang, Sergei Savin and Senthil K. Veeraraghavan
University of Pennsylvania - Operations & Information Management Department, Columbia University - Columbia Business School and University of Pennsylvania - The Wharton School - Operations, Information and Decisions
Downloads 0 (204,459)

Abstract:

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Crowdfunding, Revenue Management, Platforms, Innovation, Dynamics, Diffusion, Operations

12.

Designing and Evaluating Dynamic Pricing Policies for Major League Baseball Tickets

Number of pages: 33 Posted: 18 Jun 2016 Last Revised: 24 Oct 2017
Joseph Xu, Peter Fader and Senthil K. Veeraraghavan
Tepper School of Business, Carnegie Mellon University, University of Pennsylvania - Marketing Department and University of Pennsylvania - The Wharton School - Operations, Information and Decisions
Downloads 0 (30,121)

Abstract:

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Empirical OM, Pricing and Revenue Management, OM Practice

13.

Multi-Attribute Loss Aversion and Reference Dependence: Evidence from the Performing Arts Industry

Management Science, dx.doi.org/10.1287/mnsc.2016.2605
Posted: 24 Sep 2014 Last Revised: 18 Feb 2017
Necati Tereyagoglu, Peter Fader and Senthil K. Veeraraghavan
Georgia Institute of Technology - Scheller College of Business, University of Pennsylvania - Marketing Department and University of Pennsylvania - The Wharton School - Operations, Information and Decisions

Abstract:

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Multi-attribute Reference Dependence, Loss Aversion, Capacity-Reference Levels, Empirical Operations Management, Marketing

14.

Customer Herding in Services with Waiting Costs

Posted: 18 Nov 2007
Senthil K. Veeraraghavan and Laurens Debo
University of Pennsylvania - The Wharton School - Operations, Information and Decisions and Dartmouth College - Tuck School of Business

Abstract:

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Customer Herding Behavior, Waiting Costs, Service Capacity, Uncertain Service Value

15.

Revenue Management With Strategic Customers: Last-Minute Selling and Opaque Selling

Management Science, Forthcoming
Posted: 19 Sep 2007 Last Revised: 09 Nov 2013
Kinshuk Jerath, Serguei Netessine and Senthil K. Veeraraghavan
Columbia University - Columbia Business School, The Wharton School, University of Pennsylvania and University of Pennsylvania - The Wharton School - Operations, Information and Decisions

Abstract:

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channels of distribution, competition, revenue management, strategic consumer behavior, rational expectations