Senthil K. Veeraraghavan

University of Pennsylvania - The Wharton School - Operations, Information and Decisions

Professor

Philadelphia, PA 19104

United States

http://https://oid.wharton.upenn.edu/profile/senthilv/

SCHOLARLY PAPERS

17

DOWNLOADS
Rank 14,978

SSRN RANKINGS

Top 14,978

in Total Papers Downloads

3,222

SSRN CITATIONS
Rank 22,623

SSRN RANKINGS

Top 22,623

in Total Papers Citations

12

CROSSREF CITATIONS

20

Scholarly Papers (17)

1.

Designing and Evaluating Dynamic Pricing Policies for Major League Baseball Tickets

Number of pages: 33 Posted: 18 Jun 2016 Last Revised: 25 Jul 2018
Joseph Xu, Peter Fader and Senthil K. Veeraraghavan
Tepper School of Business, Carnegie Mellon University, University of Pennsylvania - Marketing Department and University of Pennsylvania - The Wharton School - Operations, Information and Decisions
Downloads 1,051 (20,288)
Citation 4

Abstract:

Loading...

Empirical OM, Pricing and Revenue Management, OM Practice

2.

A Model of Rational Retrials in Queues

Number of pages: 64 Posted: 25 Oct 2013 Last Revised: 09 Jan 2019
Shiliang Cui, Xuanming Su and Senthil K. Veeraraghavan
Georgetown University - McDonough School of Business, University of Pennsylvania - Operations & Information Management Department and University of Pennsylvania - The Wharton School - Operations, Information and Decisions
Downloads 391 (75,325)
Citation 8

Abstract:

Loading...

Retrials in Queues, Rational Customers, Queueing Games, Equilibrium vs. Social Optimum.

3.

Joining Longer Queues: Information Externalities in Queue Choice

Number of pages: 42 Posted: 19 Sep 2007 Last Revised: 09 May 2012
Senthil K. Veeraraghavan and Laurens Debo
University of Pennsylvania - The Wharton School - Operations, Information and Decisions and Dartmouth College - Tuck School of Business
Downloads 382 (77,360)
Citation 5

Abstract:

Loading...

Customer Herding, Market Dynamics, Private signals, Promotion and Service Capacity

4.

Revenue Management in Crowdfunding

Number of pages: 62 Posted: 07 Nov 2017
Jiding Zhang, Sergei Savin and Senthil K. Veeraraghavan
University of Pennsylvania - Operations & Information Management Department, Columbia University - Columbia Business School and University of Pennsylvania - The Wharton School - Operations, Information and Decisions
Downloads 249 (123,657)
Citation 4

Abstract:

Loading...

Crowdfunding, Revenue Management, Platforms, Innovation, Dynamics, Diffusion, Operations

5.

Do Ratings Cut Both Ways? Impact of Bilateral Ratings on Platforms

Number of pages: 89 Posted: 09 Nov 2017 Last Revised: 28 Mar 2019
Chen Jin, Kartik Hosanagar and Senthil K. Veeraraghavan
National University of Singapore, University of Pennsylvania - Operations & Information Management Department and University of Pennsylvania - The Wharton School - Operations, Information and Decisions
Downloads 240 (128,370)
Citation 5

Abstract:

Loading...

sharing economy, rating systems, online platforms

6.

Blind Queues: The Impact of Consumer Beliefs on Revenues and Congestion

Number of pages: 30 Posted: 06 Jan 2013 Last Revised: 06 Aug 2015
Shiliang Cui and Senthil K. Veeraraghavan
Georgetown University - McDonough School of Business and University of Pennsylvania - The Wharton School - Operations, Information and Decisions
Downloads 234 (131,686)
Citation 5

Abstract:

Loading...

Consumer Decisions, Lack of Information, Service Revelation, Consumer Beliefs, Queueing

7.

Signaling Quality via Long Lines and Uninformative Prices

Chicago Booth Research Paper No. 12-13
Number of pages: 49 Posted: 03 Apr 2012 Last Revised: 18 Jun 2018
Laurens Debo, Uday Rajan and Senthil K. Veeraraghavan
Dartmouth College - Tuck School of Business, Stephen M. Ross School of Business, University of Michigan and University of Pennsylvania - The Wharton School - Operations, Information and Decisions
Downloads 167 (179,906)
Citation 4

Abstract:

Loading...

8.

Seat Value in Stadiums and Theaters: An Empirical Investigation

Number of pages: 39 Posted: 25 Jun 2008 Last Revised: 09 May 2012
Senthil K. Veeraraghavan and Ramnath Vaidyanathan
University of Pennsylvania - The Wharton School - Operations, Information and Decisions and University of Pennsylvania - Operations & Information Management Department
Downloads 161 (185,544)

Abstract:

Loading...

Seat Value, Revenue Management, Empirical Research, Ordinal Logit Models, Customer Behavior, Experience Goods, Baseball Stadiums, Theaters

9.

Is it Worth the Wait? Service Choice and Externalities When Waiting is Expensive

Number of pages: 42 Posted: 28 Jan 2008
Senthil K. Veeraraghavan and Laurens Debo
University of Pennsylvania - The Wharton School - Operations, Information and Decisions and Dartmouth College - Tuck School of Business
Downloads 122 (231,987)
Citation 2

Abstract:

Loading...

Customer Herding Behavior, Waiting Costs, Service Capacity, Spill-over demand, Uncertain Service Value

10.

Equilibrium in Queues Under Unknown Service Rates and Service Value

Chicago Booth Research Paper No. 11-45
Number of pages: 16 Posted: 17 Nov 2011
Laurens Debo and Senthil K. Veeraraghavan
Dartmouth College - Tuck School of Business and University of Pennsylvania - The Wharton School - Operations, Information and Decisions
Downloads 68 (336,997)
Citation 4

Abstract:

Loading...

Queueing games, Markov Perfect Bayesian Equilibrium, Threshold policies

11.

Firm Service Rate Selection When Service Rates are Not Observable and Service Value is Unknown to the Market

Chicago Booth Research Paper No. 09-32
Number of pages: 49 Posted: 31 Aug 2009
Laurens Debo and Senthil K. Veeraraghavan
Dartmouth College - Tuck School of Business and University of Pennsylvania - The Wharton School - Operations, Information and Decisions
Downloads 58 (365,395)

Abstract:

Loading...

Strategic consumer behavior, queueing theory

12.

Service Pricing When Customers Collude

Number of pages: 45 Posted: 07 Nov 2018
Chen Jin, Senthil K. Veeraraghavan and Chenguang (Allen) Wu
National University of Singapore, University of Pennsylvania - The Wharton School - Operations, Information and Decisions and Hong Kong University of Science and Technology
Downloads 54 (378,119)

Abstract:

Loading...

service operation, queuing game, collusion, groups, pricing, priority

13.

In-Queue Observation and Abandonment

Number of pages: 33 Posted: 05 Dec 2018
Shiliang Cui, Senthil K. Veeraraghavan, Jinting Wang and Yu Zhang
Georgetown University - McDonough School of Business, University of Pennsylvania - The Wharton School - Operations, Information and Decisions, Beijing Jiaotong University and University of Science and Technology Beijing - Donlinks School of Economics and Management
Downloads 45 (408,713)
Citation 1

Abstract:

Loading...

Reneging, In-Queue Observation, Rational Customers, Service Revelation

14.

Pricing Theater Seats: The Value of Price Commitment and Monotone Discounting

Production and Operations Management, dx.doi.org/10.1111/poms.12611
Posted: 27 Apr 2015 Last Revised: 26 Dec 2017
Necati Tereyagoglu, Peter Fader and Senthil K. Veeraraghavan
Darla Moore School of Business, University of South Carolina, University of Pennsylvania - Marketing Department and University of Pennsylvania - The Wharton School - Operations, Information and Decisions

Abstract:

Loading...

Non-profit, Performing Arts Industry, Price Commitment, Survival Analysis, Competing Risks

15.

Multi-Attribute Loss Aversion and Reference Dependence: Evidence from the Performing Arts Industry

Management Science, dx.doi.org/10.1287/mnsc.2016.2605
Posted: 24 Sep 2014 Last Revised: 18 Feb 2017
Necati Tereyagoglu, Peter Fader and Senthil K. Veeraraghavan
Darla Moore School of Business, University of South Carolina, University of Pennsylvania - Marketing Department and University of Pennsylvania - The Wharton School - Operations, Information and Decisions

Abstract:

Loading...

Multi-attribute Reference Dependence, Loss Aversion, Capacity-Reference Levels, Empirical Operations Management, Marketing

16.

Customer Herding in Services with Waiting Costs

Posted: 18 Nov 2007
Senthil K. Veeraraghavan and Laurens Debo
University of Pennsylvania - The Wharton School - Operations, Information and Decisions and Dartmouth College - Tuck School of Business

Abstract:

Loading...

Customer Herding Behavior, Waiting Costs, Service Capacity, Uncertain Service Value

17.

Revenue Management With Strategic Customers: Last-Minute Selling and Opaque Selling

Management Science, Forthcoming
Posted: 19 Sep 2007 Last Revised: 09 Nov 2013
Kinshuk Jerath, Serguei Netessine and Senthil K. Veeraraghavan
Columbia University - Columbia Business School, The Wharton School, University of Pennsylvania and University of Pennsylvania - The Wharton School - Operations, Information and Decisions

Abstract:

Loading...

channels of distribution, competition, revenue management, strategic consumer behavior, rational expectations