Sanjay K. Jain

University of Delhi

Department of Commerce, Delhi School of Economics

University of Delhi

Delhi, New Delhi 110 007

India

SCHOLARLY PAPERS

3

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Scholarly Papers (3)

1.

Customer Demographic Characteristics and Service Quality Perceptions in Public and Private Sector Banks: An Assessment

Journal Of Commerce And Business Studies, Delhi School Of Economics, University Of Delhi (2013)
Posted: 06 Jul 2017
Sanjay K. Jain and sonali jain
University of Delhi and Independent

Abstract:

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Service quality, Functional quality, Outcome quality, Customer demographics, Public and private sector banks

2.

Antecedents of Store Footfall and Loyalty: An Investigation from an Integrated Perspective

Journal of Commerce & Business Studies, Volume 2, Issue 2, July-December 2015
Posted: 03 Jul 2017
Sanjay K. Jain and Garima Gupta
University of Delhi and University of Delhi - Faculty of Management Studies

Abstract:

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Retailing; Shopper Behaviour; Antecedents; Mediating Effect; Apparel Retailing in India

3.

Consumer Ethnocentrism and its Antecedents: An Exploratory Study of Consumers in India

Asian Journal of Business Research, Vol. 3, No. 1, 2013
Posted: 29 Oct 2013
Sanjay K. Jain and Reetika Jain
University of Delhi and National Law University, Jodhpur

Abstract:

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International Marketing, Consumer Ethnocentrism, CETSCALE, Antecedents, Indian Market