Jessica Pu Li

State University of New York (SUNY) - Management Science and Systems

United States

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Scholarly Papers (1)

1.

Risk Management in Globally Distributed Call Center Networks

Number of pages: 6 Posted: 02 Nov 2007
State University of New York - Management Science and Systems, State University of New York (SUNY) - Management Science and Systems, University of Connecticut - Department of Operations & Information Management, State University of New York (SUNY) - Management Science and Systems and SUNY at Albany - School of Business
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Abstract:

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Risk Management, Globally Distributed Call Center Networks