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Scholarly Papers (1)
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Consumer Vulnerability and Complaint Handling: Challenges, Opportunities and Dispute System Design
Brennan C, Sourdin T, Williams J,Burstyner N, Gill C. Consumer vulnerability and complaint han-dling: Challenges, opportunities and dispute system design. Int JConsum Stud. 2017;00:1–9. doi: 10.1111/ijcs.12377
Posted: 17 Jul 2017
Tania Sourdin
,
Naomi Burstyner
, Carol Brennan,
Christian Gill
and
Jane Williams
University of Newcastle (Australia) - Newcastle Law School, Monash University, Independent, Queen Margaret University, Edinburgh and Queen Margaret University
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