Jeroen J. L. Schepers

Eindhoven University of Technology

PO Box 513

Eindhoven, 5600 MB

Netherlands

SCHOLARLY PAPERS

2

DOWNLOADS

202

SSRN CITATIONS

2

CROSSREF CITATIONS

6

Scholarly Papers (2)

1.

Identifying Cross-Channel Dissynergies for Multichannel Service Providers

Journal of Service Research, Vol. 10, No. 2, pp. 143-160, 2007
Number of pages: 19 Posted: 21 Aug 2007 Last Revised: 22 Dec 2007
Tomas Falk, Jeroen J. L. Schepers, Maik Hammerschmidt and Hans H. Bauer
University of Mannheim, Eindhoven University of Technology, Mannheim Business School - Department of Marketing and University of Mannheim
Downloads 176 (220,063)
Citation 1

Abstract:

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multichannel marketing, self-service technologies, status quo bias, channel dissynergies, e-commerce

2.

Do Retailers Really Profit from Ambidextrous Managers? The Impact of Frontline Mechanisms on New and Existing Product Selling Performance

Journal of Product Innovation Management, Forthcoming
Number of pages: 44 Posted: 09 Jun 2013
Michel van der Borgh and Jeroen J. L. Schepers
Copenhagen Business School and Eindhoven University of Technology
Downloads 26 (615,905)
Citation 1

Abstract:

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new product selling, autonomy, manager orientation, time-lagged, PLS