V. K. Kaushik

The Technological Institute of Textile and Sciences

Assistant Professor, Department of Management

Bhiwani

Haryana

India

  • The Technological Institute of Textile and Sciences

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Measuring Retail Service Quality, Customer Satisfaction, and Behavioural Intentions in Organised Retail Sector

DIAS TECHNOLOGY REVIEW, VOL. 9 NO. 2, OCTOBER 2012-MARCH 2013
Number of pages: 13 Posted: 14 Apr 2021
Sanjiv Mittal, Samridhi Tanwar and V. K. Kaushik
Guru Gobind Singh Indraprastha (GGSIP) University - University School of Management Studies, The Technological Institute of Textile and Sciences and The Technological Institute of Textile and Sciences
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Abstract:

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Organised food retail, Service quality, Behavioural intentions