Robert Landel

University of Virginia - Darden School of Business

P.O. Box 6550

Charlottesville, VA 22906-6550

United States

http://www.darden.virginia.edu/faculty/landel.htm

SCHOLARLY PAPERS

110

DOWNLOADS
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Top 2,931

in Total Papers Downloads

12,278

CITATIONS

1

Scholarly Papers (110)

1.

Toy World, Inc.: An Operations Perspective

Darden Case No. UVA-OM-1054
Number of pages: 4 Posted: 21 Oct 2008
Robert Landel
University of Virginia - Darden School of Business
Downloads 1,119 (18,140)
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aggregate planning, operations management, relevant costs

Six Sigma at Academic Medical Hospital (a)

Darden Case No. UVA-OM-1058
Number of pages: 17 Posted: 21 Oct 2008
Robert Landel and Dee San
University of Virginia - Darden School of Business and University of Virginia Health System's Performance Improvement
Downloads 855 (26,489)
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continuous improvement, Six Sigma, implementing change, project management

Six Sigma at Academic Medical Hospital (a)

Darden Case No. UVA-OM-1058
Number of pages: 17 Posted: 21 Oct 2008
Robert Landel and Dee San
University of Virginia - Darden School of Business and University of Virginia Health System's Performance Improvement
Downloads 214 (141,241)
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continuous improvement, Six Sigma, implementing change, project management

3.

Aggregate Production Planning: Aggprods

Darden Case No. UVA-OM-1056
Number of pages: 12 Posted: 21 Oct 2008
Darden Graduate School of Business Administration, University of Virginia, University of Virginia - Darden School of Business, affiliation not provided to SSRN and University of Virginia - Darden School of Business
Downloads 953 (23,034)
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Abstract:

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communication process, communication strategy

4.

Six Sigma: A Basic Overview

Darden Case No. UVA-OM-1339
Number of pages: 10 Posted: 21 Oct 2008
Robert Landel and Alan Zimmerman
University of Virginia - Darden School of Business and City University of New York/College of Staten Island
Downloads 838 (27,718)
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Quality improvement, operations management, Six Sigma

5.

Six Sigma at Academic Medical Hospital (C)

UVA-OM-1079
Number of pages: 15 Posted: 21 Oct 2008
Robert Landel and Dee San
University of Virginia - Darden School of Business and University of Virginia Health System's Performance Improvement
Downloads 514 (53,121)

Abstract:

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continuous improvement, six sigma, service operations, performance management

Managing Inventories—Reorder Point Systems

Darden Case No. UVA-OM-0936
Number of pages: 7 Posted: 21 Oct 2008
James R. Freeland and Robert Landel
Darden Graduate School of Business Administration, University of Virginia and University of Virginia - Darden School of Business
Downloads 449 (62,267)
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control systems, inventory management, operations, supply chain managment, reorder point systems

Managing Inventories—Reorder Point Systems

Darden Case No. UVA-OM-0936
Number of pages: 7 Posted: 21 Oct 2008
James R. Freeland and Robert Landel
Darden Graduate School of Business Administration, University of Virginia and University of Virginia - Darden School of Business
Downloads 54 (378,977)
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control systems, inventory management, operations, supply chain managment, reorder point systems

Note on Waiting-Line Service Processes: Approximations, Calculations, and Analysis

Darden Case No. UVA-OM-1063
Number of pages: 18 Posted: 21 Oct 2008
John L. Colley, Elliott N. Weiss and Robert Landel
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 369 (78,705)
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operations management, queuing, waiting-line analysis

Note on Waiting-Line Service Processes: Approximations, Calculations, and Analysis

Darden Case No. UVA-OM-1063
Number of pages: 18 Posted: 21 Oct 2008
John L. Colley, Elliott N. Weiss and Robert Landel
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 132 (216,198)
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operations management, queuing, waiting-line analysis

8.

Six Sigma at Academic Medical Hospital (B)

Darden Case No.: UVA-OM-1078
Number of pages: 5 Posted: 21 Oct 2008
Robert Landel and Dee San
University of Virginia - Darden School of Business and University of Virginia Health System's Performance Improvement
Downloads 459 (61,253)

Abstract:

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continuous improvement, six sigma, service operations, teams

9.

Lean Methodology: Selecting and Executing a Personal 5s Application Project

Darden Case No. UVA-OM-1374
Number of pages: 3 Posted: 23 Jun 2009 Last Revised: 01 Mar 2019
Robert Landel
University of Virginia - Darden School of Business
Downloads 432 (65,879)
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Lean thinking, 5S process steps

10.

Bacardi Southampton (a): A New Paradigm of Agile Thinking

Darden Case No. UVA-OM-1067
Number of pages: 22 Posted: 21 Oct 2008
Robert Landel and Dan Zinner
University of Virginia - Darden School of Business and affiliation not provided to SSRN
Downloads 310 (96,666)
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Abstract:

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communication process, communication strategy

Managing Inventories: What is the Appropriate Order Quantity?

Darden Case No. UVA-OM-1006
Number of pages: 11 Posted: 21 Oct 2008
James R. Freeland and Robert Landel
Darden Graduate School of Business Administration, University of Virginia and University of Virginia - Darden School of Business
Downloads 228 (132,703)
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economic order quantity, inventory management, relevant costs

Managing Inventories: What is the Appropriate Order Quantity?

Darden Case No. UVA-OM-1006
Number of pages: 11 Posted: 21 Oct 2008
James R. Freeland and Robert Landel
Darden Graduate School of Business Administration, University of Virginia and University of Virginia - Darden School of Business
Downloads 78 (310,924)
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Abstract:

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economic order quantity, inventory management, relevant costs

12.

Wausau Equipment Company: A Lean Journey (a)

Darden Case No. UVA-OM-1354
Number of pages: 21 Posted: 23 Jun 2009
Robert Landel and Sorin Gruia
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 260 (116,598)
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Abstract:

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Labor-managment relations, business strategy, performance improvement, lean initiatives

13.

Managing Inventories: The Periodic Review System

Darden Case No. UVA-OM-0975
Number of pages: 9 Posted: 21 Oct 2008
James R. Freeland, Robert Landel and Elliott N. Weiss
Darden Graduate School of Business Administration, University of Virginia, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 232 (130,905)
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Abstract:

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inventory management, supply chain managment

14.

Managing Change in Operations

Darden Case No. UVA-OM-1376
Number of pages: 7 Posted: 23 Jun 2009
Robert Landel
University of Virginia - Darden School of Business
Downloads 221 (137,280)

Abstract:

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managing change, six sigma

15.

Bacardi Southampton (B): A Continental Paradox

UVA-OM-1080
Number of pages: 5 Posted: 21 Oct 2008
Robert Landel and Dan Zinner
University of Virginia - Darden School of Business and affiliation not provided to SSRN
Downloads 218 (139,085)

Abstract:

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implementing change, control systems, operations strategy, planning, supply-chain

16.

Managing Inventories: The Reorder Point System

Darden Case No. UVA-OM-1394
Number of pages: 7 Posted: 05 Apr 2010
James R. Freeland, Elliott N. Weiss and Robert Landel
Darden Graduate School of Business Administration, University of Virginia, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 216 (140,363)
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control systems, inventory management, operations management, reorder point system

17.

Managing Inventories: Fundamentals

Darden Case No. UVA-OM-1397
Number of pages: 7 Posted: 05 Apr 2010
James R. Freeland, Elliott N. Weiss and Robert Landel
Darden Graduate School of Business Administration, University of Virginia, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 206 (146,703)
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Abstract:

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distribution management, inventory management

18.

Aggregate Production Management 2002

Darden Case No. UVA-OM-1055
Number of pages: 24 Posted: 21 Oct 2008
Robert Landel and Derrick Moreira
University of Virginia - Darden School of Business and affiliation not provided to SSRN
Downloads 205 (147,396)
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Abstract:

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communication process, communication strategy

19.

Aggregate Production Planning: Aggsiml

Darden Case No. UVA-OM-1009
Number of pages: 8 Posted: 05 Apr 2010
Robert Landel and Emily Boese
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 195 (154,499)
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aggregate planning, incremental costs

20.

Sustainability Challenges in the Shrimp Industry (a)

Darden Case No. UVA-OM-1388
Number of pages: 15 Posted: 05 Apr 2010
Robert Landel, Fernando Ganoza and Shankar Raja
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 189 (158,981)
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Systems thinking, sustainability, environmental pollution, Simulation, Policy Analysis

21.

Operations Strategy Module: Competing Through Operations

Darden Case No. UVA-OM-0978
Number of pages: 2 Posted: 23 Jun 2009
Robert Landel
University of Virginia - Darden School of Business
Downloads 172 (172,953)
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Abstract:

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operations strategy

22.

Value Stream Mapping at Sysinteg (a)

Darden Case No. UVA-OM-1369
Number of pages: 16 Posted: 23 Jun 2009
Robert Landel
University of Virginia - Darden School of Business
Downloads 165 (179,279)
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Lean thinking, Value Stream Mapping

23.

Boston Market

UVA-OM-0907
Number of pages: 13 Posted: 21 Oct 2008
Christopher Gale, Robert Landel and Brian Lacey
affiliation not provided to SSRN, University of Virginia - Darden School of Business and affiliation not provided to SSRN
Downloads 152 (192,208)

Abstract:

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entrepreneurship, turnaround strategies, system thinking

24.

Jason's Credit Card Debt

Darden Case No. UVA-OM-0909
Number of pages: 3 Posted: 21 Oct 2008
Christopher Gale, Robert Landel and Laurence Mueller
affiliation not provided to SSRN, University of Virginia - Darden School of Business and affiliation not provided to SSRN
Downloads 126 (223,315)
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system thinking, personal finance, addictive behavior

25.

University Hospital (a): Renal Dialysis Unit Patient Scheduling

Darden Case No. UVA-OM-0158
Number of pages: 16 Posted: 18 Jun 2009
Robert Landel and Michael Hirschfeld
University of Virginia - Darden School of Business and Independent
Downloads 119 (233,105)
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capacity management, cost accounting, health-care management, scheduling, service operations, management of, social responsibility

26.

Bacardi Southampton (C): The German Paragon

UVA-OM-1081
Number of pages: 2 Posted: 21 Oct 2008
Robert Landel and Dan Zinner
University of Virginia - Darden School of Business and affiliation not provided to SSRN
Downloads 119 (233,105)

Abstract:

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implementing change, operations strategy, supply-chain

27.

Bacardi Southampton (D): Analyzing Agile System Savings

UVA-OM-1082
Number of pages: 6 Posted: 21 Oct 2008
Robert Landel and Cheng Cui
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 119 (233,105)

Abstract:

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control systems, planning, scenarios, supply-chain

28.

Wausau Equipment Company: A Lean Journey (B)

Darden Case No. UVA-OM-1382
Number of pages: 3 Posted: 23 Jun 2009
Robert Landel
University of Virginia - Darden School of Business
Downloads 118 (234,635)

Abstract:

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operations management, process analysis

29.

We Can Hear You Now (a): A Customer Survey Design for a Six Sigma Project at Crutchfield Corp

Darden Case No. UVA-OM-1340
Number of pages: 11 Posted: 07 Apr 2010
Robert Landel, Laure Taylor and Alan Zimmerman
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and City University of New York/College of Staten Island
Downloads 115 (239,029)
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Abstract:

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Six Sigma, customer service, customer feedback analysis

30.

Wyeth Pharmaceuticals in 2009: Operational Transformation

Darden Case No. UVA-OM-1400
Number of pages: 22 Posted: 07 Apr 2010
Robert Landel and Rebecca Oliver
University of Virginia - Darden School of Business and affiliation not provided to SSRN
Downloads 113 (242,021)
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Abstract:

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Operations strategy, transformation, leadership, cost reduction, lean

31.

Designing and Managing Service Processes Module

Darden Case No. UVA-OM-1062
Number of pages: 1 Posted: 23 Jun 2009
Robert Landel
University of Virginia - Darden School of Business
Downloads 111 (245,115)
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Abstract:

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service operations, customer service

32.

Managing Inventories: Determining Order Quantity

Darden Case No. UVA-OM-1395
Number of pages: 4 Posted: 05 Apr 2010
James R. Freeland, Elliott N. Weiss and Robert Landel
Darden Graduate School of Business Administration, University of Virginia, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 108 (249,927)
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economic order quantity, inventory management, relevant costs

33.

Performance Improvement Module: Achieving Continuous Improvement in Operations

Darden Case No. UVA-OM-0973
Number of pages: 2 Posted: 23 Jun 2009
Robert Landel
University of Virginia - Darden School of Business
Downloads 106 (253,231)

Abstract:

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performance effectiveness

34.

Opportunity Consultants, Inc., 2007

Darden Case No. UVA-OM-1331
Number of pages: 4 Posted: 21 Oct 2008
Robert Landel
University of Virginia - Darden School of Business
Downloads 106 (253,231)
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Systems design, policy analyses, services organization management, turnaraound

35.
Downloads 89 (284,070)

Ybe and Co.

UVA-OM-0917
Number of pages: 5 Posted: 21 Oct 2008
Elliott N. Weiss and Robert Landel
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 73 (323,325)

Abstract:

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operations management, operations performance measures

Ybe and Co.

Darden Case No. UVA-OM-0917
Number of pages: 5 Posted: 21 Oct 2008
Elliott N. Weiss and Robert Landel
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 16 (562,599)

Abstract:

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operations management, operations performance measures

36.

Plow & Hearth: Double Acquisition

Darden Case No. UVA-BP-0463
Number of pages: 6 Posted: 21 Oct 2008
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 85 (292,435)
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corporate culture, post-merger integration, communication

37.

Lost Opportunities: Discovering the Path to Consistent Performance at Opportunity Consultants, Inc

Darden Case No. UVA-OM-0966
Number of pages: 9 Posted: 21 Oct 2008
Robert Landel, Michael Skolar and Rob Straker
University of Virginia - Darden School of Business, affiliation not provided to SSRN and affiliation not provided to SSRN
Downloads 84 (294,541)
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Abstract:

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communication process, communication strategy

38.

We Can Hear You Now (B): Voice of the Customer Project at Crutchfield Corp

Darden Case No. UVA-OM-1343
Number of pages: 27 Posted: 07 Apr 2010
Robert Landel
University of Virginia - Darden School of Business
Downloads 83 (296,680)

Abstract:

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six sigma, customer service

39.

The Manor

Darden Case No. UVA-OM-0751
Number of pages: 13 Posted: 21 Oct 2008
affiliation not provided to SSRN, affiliation not provided to SSRN, University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and affiliation not provided to SSRN
Downloads 75 (314,992)
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entrepreneurship, family business, human resources, service management, services innovation, leadership, management communication, managerial style, nontraditional business, diversity case, small business

40.
Downloads 70 (327,381)

Nyt Pub Com (a)

UVA-OB-0591
Number of pages: 8 Posted: 21 Oct 2008
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 60 (359,512)

Abstract:

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new technology, management of, organizational change

Nyt Pub Com (a)

Darden Case No. UVA-OB-0591
Number of pages: 8 Posted: 21 Oct 2008
affiliation not provided to SSRN, University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 10 (603,126)

Abstract:

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new technology, management of, organizational change

41.

Northern Forest (G) Policy Design: A Model-Based Learning Laboratory

Darden Case No.: UVA-OM-1158
Number of pages: 57 Posted: 21 Oct 2008
Robert Landel
University of Virginia - Darden School of Business
Downloads 68 (332,589)

Abstract:

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environment, policy formulation, systems thinking

42.

Wausau Equipment Company: A Lean Journey (C)

Darden Case No. UVA-OM-1383
Number of pages: 15 Posted: 23 Jun 2009
Robert Landel
University of Virginia - Darden School of Business
Downloads 65 (340,566)

Abstract:

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operations management, process analysis

43.

Supplier Development at Sysinteg (a)

Darden Case No. UVA-OM-1355
Number of pages: 17 Posted: 23 Jun 2009
Robert Landel and Chitanya Karri
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 64 (343,318)
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Lean principles and tools, value stream mapping, performance management, resource allocation, supply chain managment

44.

Sustainability Challenges in the Shrimp Industry (B): Policy Alternatives

Darden Case No. UVA-OM-1389
Number of pages: 5 Posted: 05 Apr 2010
Robert Landel
University of Virginia - Darden School of Business
Downloads 63 (346,088)

Abstract:

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simulation, sustainability, systems thinking

45.

NYT Pub Com (B)

UVA-OB-0592
Number of pages: 11 Posted: 21 Oct 2008
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 62 (348,875)

Abstract:

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new technology, management of, organizational change

46.

Northern Forest (a)

Darden Case No. UVA-OM-1107
Number of pages: 14 Posted: 21 Oct 2008
Robert Landel, Cheng Cui, Chris Lotspeich and Andrew Jones
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 61 (351,739)
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Abstract:

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sustainability, systems thinking

47.

Northern Forest (B): The Sawmill Trade Group's Views

Darden Case No.: UVA-OM-1110
Number of pages: 2 Posted: 21 Oct 2008
Robert Landel
University of Virginia - Darden School of Business
Downloads 52 (379,439)

Abstract:

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sustainability, systems thinking

48.

Hudson's Seafood Corporation (a)

Darden Case No. UVA-OM-0875
Number of pages: 20 Posted: 05 Apr 2010
Robert Landel and Cheryl Samson
University of Virginia - Darden School of Business and affiliation not provided to SSRN
Downloads 47 (396,292)
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Abstract:

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Service operations, business strategy, leadership, operations

49.

Northern Forest (C): The Environmentalists' Views

Darden Case No.: UVA-OM-1111
Number of pages: 2 Posted: 21 Oct 2008
Robert Landel
University of Virginia - Darden School of Business
Downloads 46 (399,858)

Abstract:

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sustainability, systems thinking

50.

Northern Forest (D): The Forest Landowners Association's Views

Darden Case No.: UVA-OM-1112
Number of pages: 2 Posted: 21 Oct 2008
Robert Landel
University of Virginia - Darden School of Business
Downloads 46 (399,858)

Abstract:

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sustainability, systems thinking

51.

Northern Forest (F): Policy Alternatives

Darden Case No.: UVA-OM-1156
Number of pages: 3 Posted: 21 Oct 2008
Robert Landel
University of Virginia - Darden School of Business
Downloads 42 (414,346)

Abstract:

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environment, policy formulation, sustainable business, systems thinking

52.

Hudson's Seafood Corporation (B): The Landing Restaurant

Darden Case No. UVA-OM-1391
Number of pages: 3 Posted: 05 Apr 2010
Robert Landel and Cheryl Samson
University of Virginia - Darden School of Business and affiliation not provided to SSRN
Downloads 40 (421,956)

Abstract:

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service operations, strategy implementation, strategy

53.

Northern Forest (E): The State Foresters' Views

Darden Case No.: UVA-OM-1113
Number of pages: 2 Posted: 21 Oct 2008
Robert Landel
University of Virginia - Darden School of Business
Downloads 39 (425,919)

Abstract:

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sustainability, systems thinking

54.

Supplier Development at Sysinteg (B)

Darden Case No. UVA-OM-1363
Number of pages: 3 Posted: 23 Jun 2009
Robert Landel
University of Virginia - Darden School of Business
Downloads 37 (434,118)

Abstract:

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operations management, systems thinking

55.

The Darden Spc Calculator

Darden Case No. UVA-OM-1016
Number of pages: 3 Posted: 23 Jun 2009
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business, affiliation not provided to SSRN and affiliation not provided to SSRN
Downloads 34 (446,507)
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Abstract:

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operations management, statistical analysis

56.

Salessoft, Inc. (D): Simulation Model--Managing the Sales-Transaction Process and Competition

Darden Case No. UVA-OM-1342
Number of pages: 5 Posted: 21 Oct 2008
Robert Landel
University of Virginia - Darden School of Business
Downloads 33 (450,807)

Abstract:

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simulation, systems thinking

57.

Supplier Development at Sysinteg (C)

Darden Case No. UVA-OM-1364
Number of pages: 3 Posted: 23 Jun 2009
Robert Landel
University of Virginia - Darden School of Business
Downloads 31 (459,948)

Abstract:

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process analysis, quality management

58.

Coordination Module: Planning and Controlling Operations

Darden Case No. UVA-OM-0968
Number of pages: 2 Posted: 23 Jun 2009
Robert Landel
University of Virginia - Darden School of Business
Downloads 26 (484,935)
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Abstract:

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operations management

59.

Shrimp Commodity Systems Learning Lab

Darden Case No. UVA-OM-1405
Number of pages: 2 Posted: 07 Apr 2010
Robert Landel
University of Virginia - Darden School of Business
Downloads 24 (495,962)
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workforce management, performance improvement, management, commodity systems, stock-flow mapping

60.

Break it Down Again: Evaluating the Small Schools' Reform

Darden Case No. UVA-OM-1367
Number of pages: 6 Posted: 23 Jun 2009
Elise West and Robert Landel
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 24 (495,962)
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Systems thinking, school reform, school-within-a-school model

61.

The Public Communications Department at New York Telephone

Darden Case No. UVA-BP-0340
Number of pages: 20 Posted: 09 Jun 2009
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and affiliation not provided to SSRN
Downloads 24 (495,962)

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change, management of, leadership, management philosophy, organizational change, performance measurement, quality

62.

Knox Electronics

Darden Case No. UVA-OM-0057
Number of pages: 18 Posted: 18 Jun 2009
Robert Landel and Amit Mukherjee
University of Virginia - Darden School of Business and United Airlines World Headquarters-WHQKB - Information Services Division
Downloads 23 (501,442)
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Abstract:

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communication process, communication strategy

63.

End-Stage Renal Disease and Dialysis Care

Darden Case No. UVA-OM-1319
Number of pages: 5 Posted: 21 Oct 2008
Robert Landel
University of Virginia - Darden School of Business
Downloads 23 (501,442)
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Abstract:

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health care, service operations

64.

The Operations Course at Darden

Darden Case No. UVA-OM-0920
Number of pages: 4 Posted: 05 Apr 2010
Elliott N. Weiss and Robert Landel
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 21 (513,089)
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Abstract:

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operations management

65.

Hudson's Seafood Corporation (B)

Darden Case No. UVA-OM-0601
Number of pages: 3 Posted: 18 Jun 2009
Robert Landel and Cheryl Samson
University of Virginia - Darden School of Business and affiliation not provided to SSRN
Downloads 21 (513,089)

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interpersonal relations, nontraditional business, quality, diversity case, service industries, management of, small business, strategy formulation, work-force management, diversity, diverse protagonist, gender (female protagonist), diversity issues

66.

Signet Banking Corporation: Systemic Cultural Change

Darden Case No. UVA-OM-0899
Number of pages: 28 Posted: 05 Apr 2010
University of Virginia - Darden School of Business, affiliation not provided to SSRN, affiliation not provided to SSRN and affiliation not provided to SSRN
Downloads 16 (542,110)
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Abstract:

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Strategic change, systems thinking

67.

Customer Module: Developing Distinctive Operating Capabilities

Darden Case No. UVA-OM-0919
Number of pages: 2 Posted: 23 Jun 2009
Elliott N. Weiss and Robert Landel
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 16 (542,110)
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Abstract:

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customer relations, operations management, operations strategy

68.

The Great American Pigout

Darden Case No. UVA-OM-0970
Number of pages: 5 Posted: 23 Jun 2009
Robert Landel and Kristen Desmond
University of Virginia - Darden School of Business and affiliation not provided to SSRN
Downloads 14 (554,081)
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Abstract:

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communication process, communication strategy

69.

Delta Dental of Massachusetts

Darden Case No. UVA-OM-0762
Number of pages: 24 Posted: 05 Apr 2010
Robert Landel and Laurence Mueller
University of Virginia - Darden School of Business and affiliation not provided to SSRN
Downloads 12 (566,276)

Abstract:

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capacity planning, corporate culture, decision making, growth strategy, nonprofit organizations, service operations, management of

70.

Nyt Pub Com (C)

Darden Case No. UVA-OB-0593
Number of pages: 7 Posted: 17 Jun 2009
University of Virginia - Darden School of Business, affiliation not provided to SSRN, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 9 (584,965)

Abstract:

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new technology, management of, organizational change

71.

Accounts Payable at Rockwell Collins: Process Simulation Model Note

Darden Case No. UVA-OM-1554
Number of pages: 18 Posted: 01 Jun 2017
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and Texas A&M University - Department of Management
Downloads 4 (617,855)
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Abstract:

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invoicing, accounts payable, simulation model

72.

United Technologies Corporation Fire & Security: Field Operations (a)

Darden Case No. UVA-OM-1422
Number of pages: 12 Posted: 01 Jun 2017
Robert Landel, Anand Stanley, Daniel Brash and Tom Hoffman
University of Virginia - Darden School of Business, UTC Fire & Security, UTC Fire & Security and UTC Fire & Security
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Operations strategy, project management systems design, branch services, lean, process analysis

73.

The Writing Process in Systems Thinking

Darden Case No. UVA-OM-1106
Number of pages: 5 Posted: 30 May 2017
Robert Landel and Jennifer Corle
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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systems thinking, causal-loop diagrams, stock-flow maps, reference behavior patterns, systems archetypes

74.

Operations Business Math—Process Analysis Level One—Problems

Darden Case No. UVA-OM-1059
Number of pages: 1 Posted: 30 May 2017
Robert Landel
University of Virginia - Darden School of Business
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operations management, process analysis

75.

The Perfect Storm: A Low-Performing Biotech Plant

Darden Case No. UVA-OM-1463
Number of pages: 3 Posted: 01 Jun 2017
Robert Landel and Rebecca Goldberg
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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operations transformation, leadership behavior, managment infastructure, lean initiatives

76.

The United States Air Force and Ibm: Transformation Through Partnership

Darden Case No. UVA-OM-1447
Number of pages: 17 Posted: 01 Jun 2017 Last Revised: 25 May 2018
Robert Landel and Bridget Walsh
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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cost savings, public sector operations, financial management, customer services, service technologies, operations transformation design and implementation

77.

Premier Professional Services, Inc

Darden Case No. UVA-OM-0967
Number of pages: 3 Posted: 30 May 2017
Robert Landel and Christopher Gale
University of Virginia - Darden School of Business and affiliation not provided to SSRN
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human resources, backlogs, consulting team, systems thinking

78.

Aggregate Production Management

Darden Case No. UVA-OM-1008
Number of pages: 21 Posted: 30 May 2017
Robert Landel
University of Virginia - Darden School of Business
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communication process, communication strategy

79.

Bank Office Simulation Tutorial and Technical Note

Darden Case No. UVA-OM-1549
Number of pages: 20 Posted: 01 Jun 2017 Last Revised: 14 Mar 2018
University of Virginia - Darden School of Business, Texas A&M University - Department of Management and University of Virginia - Darden School of Business
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throughput time, creating a model, bank office system, quicker service

80.

A Late Night at the Virginian Restaurant

Darden Case No. UVA-OM-1551
Number of pages: 1 Posted: 01 Jun 2017 Last Revised: 09 Oct 2018
Robert Landel and Sean Boes
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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restaurant service, long queues

81.

Congestion in Café 67: Model Documentation and Guide

Darden Case No. UVA-OM-1552
Number of pages: 21 Posted: 01 Jun 2017 Last Revised: 02 Jul 2018
Robert Landel and Sean Boes
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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steps in model development

82.

A Late Night at the Virginian Restaurant: Model Documentation and Guide

Darden Case No. UVA-OM-1553
Number of pages: 16 Posted: 01 Jun 2017 Last Revised: 09 Oct 2018
Robert Landel and Sean Boes
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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building a process model, queues

83.

Ballance Agri-Nutrients in New Zealand: Greg Delaney and Continuous Process Improvement

Darden Case No. UVA-OM-1507
Number of pages: 29 Posted: 01 Jun 2017
Robert Landel and Rebecca Goldberg
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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Continuous process improvement, Lean, Green Rooms, Try Z Seminars

84.

Six Sigma at Dominion Resources, Inc.: Investing in Excellence

Darden Case No. UVA-OM-1453
Number of pages: 5 Posted: 01 Jun 2017
Robert Landel
University of Virginia - Darden School of Business
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Six Sigma, continuous improvement

85.

Napco in 2009: Sales Growth in the Middle East

Darden Case No. UVA-OM-1458
Number of pages: 13 Posted: 01 Jun 2017
Robert Landel, Rebecca Goldberg and Josh Winkle
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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geographic expansion, market share

86.

Napco in 2009: Relaunching the Five Stars Restaurants Project in the Middle East (a)

Darden Case No. UVA-OM-1459
Number of pages: 4 Posted: 01 Jun 2017
Robert Landel and Rebecca Goldberg
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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market share, product delivery, geographical expansion

87.

The Ballance Agri-Nutrients Challenge

Darden Case No. UVA-OM-1475
Number of pages: 12 Posted: 01 Jun 2017
Robert Landel, Philip Deitemeyer and Rebecca Goldberg
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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enterprise resource planning, management control systems, supply chain management, Lean, 5S methodology, continuous process improvement

88.

Prospective Student Visits to the Darden School: Process Improvement (a)

Darden Case No. UVA-OM-1476
Number of pages: 8 Posted: 01 Jun 2017
Robert Landel and John Veith
University of Virginia - Darden School of Business and affiliation not provided to SSRN
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prospective student, application process, (SIPOC) diagram, Process Flowchart Map, continuous improvement

89.

Operational Systems Thinking

Darden Case No. UVA-OM-1430
Number of pages: 17 Posted: 01 Jun 2017
Robert Landel and Chris Soderquist
University of Virginia - Darden School of Business and Pontifex Consulting Group, Inc.
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Systems thinking, systems dynamics, stock and flow mapping

90.

Business Process Mapping: The Darden School Mailroom

Darden Case No. UVA-OM-1444
Number of pages: 11 Posted: 01 Jun 2017
Robert Landel and Andrew Snyder
University of Virginia - Darden School of Business and affiliation not provided to SSRN
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Workflow steps, process mapping, lean waste analyses

91.

Business Process Mapping: Prospective Student Visits to the Darden School

Darden Case No. UVA-OM-1445
Number of pages: 2 Posted: 01 Jun 2017
Robert Landel and Andrew Snyder
University of Virginia - Darden School of Business and affiliation not provided to SSRN
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continuous improvement, process mapping

92.

Dominion Travel and Corporate Services: Air Ticket Procurement Practices

Darden Case No. UVA-OM-1417
Number of pages: 26 Posted: 01 Jun 2017
Robert Landel and Donna Kelliher
University of Virginia - Darden School of Business and Dominion Resources, Inc.
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Six Sigma, procurement practices, services process improvement

93.

Southeastern Mills: The Improvement Journey (a)

Darden Case No. UVA-OM-1419
Number of pages: 24 Posted: 01 Jun 2017
Robert Landel and Rebecca Goldberg
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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High-performance workplace, Lean-Six Sigma, continuous improvement, systems design

94.

Business Process Mapping

Darden Case No. UVA-OM-1423
Number of pages: 10 Posted: 01 Jun 2017
Robert Landel and Andrew Snyder
University of Virginia - Darden School of Business and affiliation not provided to SSRN
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Lean, Six Sigma, continuous improvement, process mapping tools, workflow steps

95.

Shrimp Commodity Systems Learning Lab: Guidance Notes

Darden Case No. UVA-OM-1428
Number of pages: 25 Posted: 01 Jun 2017
Robert Landel and Chris Soderquist
University of Virginia - Darden School of Business and Pontifex Consulting Group, Inc.
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renewable resources, sustainability, systems thinking, simulation

96.

Southeastern Mills: The Eighth Element?

Darden Case No. UVA-OM-1393
Number of pages: 13 Posted: 30 May 2017
Robert Landel, Rebecca Goldberg and Andrew Moon
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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High-performance workplace, Lean, Six Sigma

97.

Wyeth Pharmaceuticals in 2009: Transformation at the Site Level

Darden Case No. UVA-OM-1402
Number of pages: 23 Posted: 30 May 2017
Robert Landel and Rebecca Goldberg
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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Lean thinking, operating systems design, operational effectiveness

98.

Framing Your Business Issue for Others

Darden Case No. UVA-OM-1413
Number of pages: 3 Posted: 30 May 2017
Robert Landel
University of Virginia - Darden School of Business
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Business improvement thinking, effective communication, story telling, gallery walk, brainstorming

99.

The Inn at Little Washington

Darden Case No. UVA-OM-1320
Number of pages: 11 Posted: 30 May 2017
Debra Altschuler and Robert Landel
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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service excellence, hospitality, service operations

100.

Jane Mccrea

Darden Case No. UVA-OM-1209
Number of pages: 3 Posted: 30 May 2017
Robert Landel and Elliott N. Weiss
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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six sigma, quality management, quality improvement, process analysis

101.

Airline Security

Darden Case No. UVA-OM-1216
Number of pages: 2 Posted: 30 May 2017
Robert Landel
University of Virginia - Darden School of Business
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communication process, communication strategy

102.

Abby Hamilton

Darden Case No. UVA-OM-1263
Number of pages: 5 Posted: 30 May 2017 Last Revised: 09 Feb 2018
Elliott N. Weiss and Robert Landel
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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communication process, communication strategy

103.

Rise and Demise of the Innovative Entrant

Darden Case No. UVA-OM-1217
Number of pages: 3 Posted: 30 May 2017
Dmitriy Timoshin and Robert Landel
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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communication process, communication strategy

104.

Citigroup Asset Management

Darden Case No. UVA-OM-1218
Number of pages: 5 Posted: 30 May 2017
Harpreet K. Dang and Robert Landel
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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communication process, communication strategy

105.

Coordination Module: Managing Supply Chains

Darden Case No. UVA-OM-0976
Number of pages: 2 Posted: 30 May 2017
Robert Landel
University of Virginia - Darden School of Business
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management communication, supply-chain

106.

Business Processes & Operations

Darden Case No. UVA-OM-1013
Number of pages: 8 Posted: 30 May 2017
Robert Landel and John Faulk
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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communication process, communication strategy

107.

Colby General Hospital (a)

Darden Case No. UVA-OM-1042
Number of pages: 3 Posted: 30 May 2017 Last Revised: 02 Jul 2018
Robert Landel and Derrick Moreira
University of Virginia - Darden School of Business and affiliation not provided to SSRN
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communication process, communication strategy

108.

Federal Express

Darden Case No. UVA-OM-0721
Number of pages: 20 Posted: 30 May 2017
Robert Landel, Alexander Horniman and Halsey M. Cook
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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employee involvement, customer service, continious improvement

109.

Century National Bank, N.A

Darden Case No. UVA-OM-0761
Number of pages: 21 Posted: 30 May 2017
Robert Landel and John L. Colley
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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communication process, communication strategy, profit improvement, workforce management

110.

Capabilities Module: Analyzing Operating Processes

Darden Case No. UVA-OM-0918
Number of pages: 2 Posted: 30 May 2017
Robert Landel and Elliott N. Weiss
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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operations management, process analysis