Elliott N. Weiss

University of Virginia - Darden School of Business

P.O. Box 6550

Charlottesville, VA 22906-6550

United States

http://www.darden.virginia.edu/html/direc_detail.aspx?styleid=2&id=4375

SCHOLARLY PAPERS

138

DOWNLOADS
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8,387

CITATIONS

1

Scholarly Papers (138)

1.

Southwest Airlines: Singin' the (Jet)Blues

Darden Case No. UVA-OM-1150
Number of pages: 16 Posted: 21 Oct 2008
Elliott N. Weiss and Marlene Friesen
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 1,119 (17,828)
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Abstract:

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Service, Operations, Strategy

2.

Starbucks Corp.: Clouds in Your Coffee

Darden Case No. UVA-OM-1328
Number of pages: 11 Posted: 21 Oct 2008
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 890 (25,067)
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UVA-OM-1328, service management, service operations, service strategy

3.

The Jetblue Story

Darden Case No. UVA-OM-1151
Number of pages: 12 Posted: 21 Oct 2008
Elliott N. Weiss and Marlene Friesen
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 756 (31,459)
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Abstract:

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service operations, strategy

Note on Waiting-Line Service Processes: Approximations, Calculations, and Analysis

Darden Case No. UVA-OM-1063
Number of pages: 18 Posted: 21 Oct 2008
John L. Colley, Elliott N. Weiss and Robert Landel
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 369 (77,458)
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operations management, queuing, waiting-line analysis

Note on Waiting-Line Service Processes: Approximations, Calculations, and Analysis

Darden Case No. UVA-OM-1063
Number of pages: 18 Posted: 21 Oct 2008
John L. Colley, Elliott N. Weiss and Robert Landel
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 132 (212,822)
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operations management, queuing, waiting-line analysis

5.
Downloads 448 ( 62,040)

Beau Ties Ltd. Of Vermont

Darden Case No. UVA-OM-0836
Number of pages: 13 Posted: 21 Oct 2008
Elliott N. Weiss and Stephen Shepherd
University of Virginia - Darden School of Business and affiliation not provided to SSRN
Downloads 371 (76,947)
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Abstract:

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capacity planning, entrepreneurship, make, buy, or lease, queuing, small business, waiting-line analysis, agency management, diverse protagonist

Beau Ties Ltd. Of Vermont

Darden Case No. UVA-OM-0836
Number of pages: 13 Posted: 21 Oct 2008
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 77 (308,419)
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capacity planning, entrepreneurship, make, buy, or lease, queuing, small business, waiting-line analysis, agency management, diverse protagonist

6.

Dell Computer: Back to the Future

Darden Case No. UVA-OM-1325
Number of pages: 18 Posted: 21 Oct 2008
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 334 (87,624)
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UVA-OM-1325, mass customization

7.

H. R. Anna Company

Darden Case No. UVA-OM-0834
Number of pages: 3 Posted: 23 Jun 2009
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 247 (121,012)
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Abstract:

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manufacturing capacity, process analysis

8.

Managing Inventories: The Periodic Review System

Darden Case No. UVA-OM-0975
Number of pages: 9 Posted: 21 Oct 2008
James R. Freeland, Robert Landel and Elliott N. Weiss
Darden Graduate School of Business Administration, University of Virginia, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 232 (128,924)
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Abstract:

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inventory management, supply chain managment

9.

The Toyota Production System: “The Scent of the Cornered Ferret”

Darden Case No. UVA-OM-1333
Number of pages: 20 Posted: 21 Oct 2008
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 227 (131,699)
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UVA-OM-1333, Toyota Production System

10.

A Brief Note on the Theory of Constraints

Darden Case No. UVA-OM-1105
Number of pages: 5 Posted: 05 Apr 2010
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 222 (134,577)
Citation 1
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Abstract:

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systems thinking

11.

Managing Inventories: The Reorder Point System

Darden Case No. UVA-OM-1394
Number of pages: 7 Posted: 05 Apr 2010
James R. Freeland, Elliott N. Weiss and Robert Landel
Darden Graduate School of Business Administration, University of Virginia, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 216 (138,144)
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Abstract:

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control systems, inventory management, operations management, reorder point system

12.

Pizza Hut Moscow

Darden Case No. UVA-OM-0719
Number of pages: 22 Posted: 23 Jun 2009
Elliott N. Weiss, Bonnie Matosich and Gregory Fairchild
University of Virginia - Darden School of Business, affiliation not provided to SSRN and University of Virginia - Darden School of Business
Downloads 211 (141,217)
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Abstract:

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international business, emerging markets, international case, diversity case, service operations, management of, strategic planning, international, cross-cultural behavior

13.

Process Performance Measures

Darden Case No. UVA-OM-0833
Number of pages: 7 Posted: 21 Oct 2008
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 207 (143,820)
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manufacturing capacity, operations analysis, operations performance measures, process analysis, service industries, management of, diverse protagonist, gender (female protagonist)

14.

Managing Inventories: Fundamentals

Darden Case No. UVA-OM-1397
Number of pages: 7 Posted: 05 Apr 2010
James R. Freeland, Elliott N. Weiss and Robert Landel
Darden Graduate School of Business Administration, University of Virginia, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 206 (144,461)
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Abstract:

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distribution management, inventory management

15.

Czech Mate: Jake and Dan's Marvelous Adventure (a)

Darden Case No. UVA-OM-1390
Number of pages: 14 Posted: 05 Apr 2010
Elliott N. Weiss, Rob Collier and Mike Kadish
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 189 (156,522)
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Abstract:

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cellular manufacturing, continuous improvement, muda, kanban, poka-yoke

16.

Southwest Airlines: Keeping that Lovin' Feeling after Herb Kelleher

Darden Case No. UVA-OM-1015
Number of pages: 16 Posted: 23 Jun 2009
Elliott N. Weiss and Anwar Harahsheh
University of Virginia - Darden School of Business and affiliation not provided to SSRN
Downloads 180 (163,549)
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Abstract:

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service operations, operations strategy

17.

Marlene's Marvelous Adventure: Southwest Airlines

Darden Case No. UVA-OM-1152
Number of pages: 4 Posted: 21 Oct 2008
Elliott N. Weiss and Marlene Friesen
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 150 (191,292)
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Abstract:

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communication process, communication strategy

18.

A Glossary of Lean Terms

Darden Case No. UVA-OM-1334
Number of pages: 5 Posted: 21 Oct 2008
Elliott N. Weiss and Harry "Mac" Russell
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 148 (193,455)
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Abstract:

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lean manufacturing, lean implementation

19.

Discopress

Darden Case No. UVA-OM-1357
Number of pages: 7 Posted: 05 Apr 2010
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 123 (223,834)
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Abstract:

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manufacturing on-demand, drop-shipping, capital expenditure

20.

I Can, You Can, We All Can Kanban

Darden Case No. UVA-OM-1257
Number of pages: 9 Posted: 23 Jun 2009
Elliott N. Weiss, Kamalini Ramdas and Henry Pease
University of Virginia - Darden School of Business, London Business School - Department of Management Science and Operations and University of Virginia - Darden School of Business
Downloads 119 (229,451)
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Abstract:

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operations management, Lean manufacturing, inventory management, just-in-time, inventory control, manufacturing operations

Marlene's Marvelous Adventure: Jetblue Airways

Darden Case No. UVA-OM-1153
Number of pages: 3 Posted: 21 Oct 2008
Elliott N. Weiss and Marlene Friesen
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 92 (276,016)
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Abstract:

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service operations, strategy

Marlene's Marvelous Adventure: Jetblue Airways

Darden Case No. UVA-OM-1153
Number of pages: 3 Posted: 21 Oct 2008
Elliott N. Weiss and Marlene Friesen
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 21 (520,902)
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Abstract:

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service operations, strategy

22.

Managing Inventories: Determining Order Quantity

Darden Case No. UVA-OM-1395
Number of pages: 4 Posted: 05 Apr 2010
James R. Freeland, Elliott N. Weiss and Robert Landel
Darden Graduate School of Business Administration, University of Virginia, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 108 (246,097)
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Abstract:

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economic order quantity, inventory management, relevant costs

23.

Oee: Overall Equipment Effectiveness

Darden Case No. UVA-OM-0902
Number of pages: 2 Posted: 23 Jun 2009
Elliott N. Weiss and Kathleen McKone
University of Virginia - Darden School of Business and affiliation not provided to SSRN
Downloads 107 (247,714)
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Abstract:

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manufacturing operations, maintenance

24.

Great Northern Bunk Beds, Inc

Darden Case No. UVA-OM-0818
Number of pages: 9 Posted: 21 Oct 2008
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 98 (262,993)
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Abstract:

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capacity planning, marketing programs, operations management, process analysis, scheduling

25.

It's a Dirty Job ..

Darden Case No. UVA-OM-1207
Number of pages: 11 Posted: 21 Oct 2008
Elliott N. Weiss and Andrew Gonce
University of Virginia - Darden School of Business and affiliation not provided to SSRN
Downloads 98 (262,993)
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Abstract:

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communication process, communication strategy

26.

Looking for Muda

Darden Case No. UVA-OM-1409
Number of pages: 5 Posted: 07 Apr 2010
Elliott N. Weiss and Harry "Mac" Russell
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 92 (273,901)
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Lean, muda, gemba, genchi genbutsu, overproduction, inefficient, workflow

27.
Downloads 89 (279,711)

Ybe and Co.

UVA-OM-0917
Number of pages: 5 Posted: 21 Oct 2008
Elliott N. Weiss and Robert Landel
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 73 (318,270)

Abstract:

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operations management, operations performance measures

Ybe and Co.

Darden Case No. UVA-OM-0917
Number of pages: 5 Posted: 21 Oct 2008
Elliott N. Weiss and Robert Landel
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 16 (552,454)

Abstract:

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operations management, operations performance measures

28.

Progressive Insurance Concierge Program

Darden Case No. UVA-OM-1327
Number of pages: 10 Posted: 21 Oct 2008
Elliott N. Weiss and Omar Parvaiz
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 83 (292,053)
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Abstract:

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service management, service strategy, queue management

29.

Team Self Assessment

Darden Case No. UVA-OB-0694
Number of pages: 4 Posted: 17 Jun 2009
James G. Clawson, Elliott N. Weiss and Alexander Horniman
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 66 (332,512)
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Abstract:

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teamwork team work

30.

Tom Jenkins's Statistical Simulation Exercise

Darden Case No. UVA-OM-0897
Number of pages: 7 Posted: 23 Jun 2009
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 62 (343,288)
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Abstract:

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communication process, communication strategy

31.

Salinas Oil Company (a)

Darden Case No.: UVA-OM-1075
Number of pages: 8 Posted: 21 Oct 2008
Elliott N. Weiss and Jose Salinas
University of Virginia - Darden School of Business and affiliation not provided to SSRN
Downloads 58 (354,755)

Abstract:

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capacity planning, inventory management, scheduling, manufacturing management

32.

Merchant's Tire & Auto Centers: Customer Feedback as a Quality Improvement Tool

Darden Case No. UVA-OM-0731
Number of pages: 38 Posted: 23 Jun 2009
Elliott N. Weiss and Scott Sampson
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 56 (360,830)
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Abstract:

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quality control, service operations, management of

33.
Downloads 55 (363,898)

Dear Herb

Darden Case No. UVA-OM-1170
Number of pages: 1 Posted: 21 Oct 2008
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 47 (396,885)
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Abstract:

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consumer behavior

Dear Herb

Darden Case No. UVA-OM-1170
Number of pages: 1 Posted: 21 Oct 2008
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 8 (604,570)
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Abstract:

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consumer behavior

34.

Nomad Oil Corporation

Darden Case No. UVA-OM-1336
Number of pages: 6 Posted: 21 Oct 2008
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 43 (403,841)
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Abstract:

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UVA-OM-1336, pooling, inventory, supply chain, logistics

35.

Problem Set: Inventory Flow Diagrams

Darden Case No. UVA-OM-0904
Number of pages: 4 Posted: 05 Apr 2010
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 40 (415,012)

Abstract:

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inventory management

36.

Beef-Noodle Casserole

Darden Case No. UVA-OM-1262
Number of pages: 5 Posted: 21 Oct 2008
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 38 (422,834)

Abstract:

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quality improvement, six sigma, operations management, quality management

37.

Airflow Aircraft (Abridged)

Darden Case No. UVA-OM-1396
Number of pages: 10 Posted: 05 Apr 2010
Elliott N. Weiss and Kanjii Fujii
University of Virginia - Darden School of Business and affiliation not provided to SSRN
Downloads 37 (426,869)
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Abstract:

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economic order quantity, inventory management, international

38.

Reynaldo Roche (B)

Darden Case No. UVA-OM-1259
Number of pages: 4 Posted: 21 Oct 2008
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 35 (434,955)

Abstract:

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operations management

39.

The Darden Spc Calculator

Darden Case No. UVA-OM-1016
Number of pages: 3 Posted: 23 Jun 2009
Elliott N. Weiss, Robert Landel, William Castleman and Todd Riggs
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business, affiliation not provided to SSRN and affiliation not provided to SSRN
Downloads 34 (439,066)
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Abstract:

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operations management, statistical analysis

40.

Mcilhenny Company

Darden Case No. UVA-OM-0653
Number of pages: 13 Posted: 18 Jun 2009
Elliott N. Weiss and Lowell Simmons
University of Virginia - Darden School of Business and affiliation not provided to SSRN
Downloads 34 (439,066)

Abstract:

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forecasting, inventory management, manufacturing strategy, production planning, production scheduling, scheduling

41.

Reynaldo Roche (a)

Darden Case No. UVA-OM-1258
Number of pages: 7 Posted: 21 Oct 2008
Elliott N. Weiss and Jeriel Chua
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 31 (452,141)
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Abstract:

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kaizen, Lean

42.

Gene Cattie Enterprises

Darden Case No. UVA-OM-1359
Number of pages: 3 Posted: 23 Jun 2009
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 28 (466,380)
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Abstract:

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operations management, best practices, continuous improvement, operations analysis, operations planning, operations strategy, manufacturing, process analysis

43.

Dear Elliott

Darden Case No. UVA-OM-1172
Number of pages: 3 Posted: 23 Jun 2009
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 24 (487,464)
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Abstract:

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consumer behavior

44.

Reynaldo Roche (C)

Darden Case No. UVA-OM-1260
Number of pages: 3 Posted: 21 Oct 2008
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 23 (492,891)

Abstract:

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operations management

45.

The Operations Course at Darden

Darden Case No. UVA-OM-0920
Number of pages: 4 Posted: 05 Apr 2010
Elliott N. Weiss and Robert Landel
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 21 (504,111)
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Abstract:

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operations management

46.

Reynaldo Roche (D)

Darden Case No. UVA-OM-1261
Number of pages: 6 Posted: 21 Oct 2008
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 20 (509,710)

Abstract:

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operations management

47.

Toops Wholesale

Darden Case No. UVA-OM-1356
Number of pages: 13 Posted: 05 Apr 2010
Elliott N. Weiss and Bill McGettigan
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 19 (515,423)
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Abstract:

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consolidation

48.

Paulie's Pastries

Darden Case No. UVA-OM-1337
Number of pages: 2 Posted: 21 Oct 2008
Paul Palackel and Elliott N. Weiss
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 17 (526,829)
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UVA-OM-1337, Lean systems, scheduling, inventory, production planning, just-in-time, single-piece flow

49.

Customer Module: Developing Distinctive Operating Capabilities

Darden Case No. UVA-OM-0919
Number of pages: 2 Posted: 23 Jun 2009
Elliott N. Weiss and Robert Landel
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 16 (532,488)
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Abstract:

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customer relations, operations management, operations strategy

50.

Rockeford, Inc

Darden Case No. UVA-OM-1102
Number of pages: 6 Posted: 23 Jun 2009
Elliott N. Weiss and Rajsaday Dutt
University of Virginia - Darden School of Business and affiliation not provided to SSRN
Downloads 16 (532,488)
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Abstract:

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statistical analysis, total quality

51.

Da Click's "Throwback" Jerseys

Darden Case No. UVA-OM-1322
Number of pages: 2 Posted: 21 Oct 2008
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 14 (544,008)
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Abstract:

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theory of constraints, bottleneck analysis

52.

Thermaware, Inc

Darden Case No. UVA-OM-1338
Number of pages: 2 Posted: 21 Oct 2008 Last Revised: 18 Dec 2017
Paul Palackel and Elliott N. Weiss
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 14 (544,008)
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Abstract:

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UVA-OM-1338, Lean production, single-piece flow, just-in-time, JIT, inventory management

53.

Kristin Simmer

Darden Case No. UVA-OM-1330
Number of pages: 3 Posted: 21 Oct 2008
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 12 (555,758)
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UVA-OM-1330, design of experiments, statistical analysis

54.

Tom Jenkins

Darden Case No. UVA-OM-0801
Number of pages: 4 Posted: 05 Apr 2010
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 11 (561,613)

Abstract:

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control systems, process analysis, process management, quality, quality control

55.

St. Joseph's Health Centre

Darden Case No. UVA-OM-0662
Number of pages: 16 Posted: 05 Apr 2010
Elliott N. Weiss and Kimberly Yount
University of Virginia - Darden School of Business and affiliation not provided to SSRN
Downloads 9 (573,484)
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Abstract:

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capacity management, health-care management, scheduling, international case, diversity case, service operations

56.

The Walt Disney Company: Mickey Mouse Visits Shanghai

Darden Case No. UVA-OM-1545
Number of pages: 11 Posted: 01 Jun 2017
Elliott N. Weiss, Gerry Yemen and Stephen E Maiden
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 6 (591,630)
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flat, lumpy, localization, globalization, glocalization, service tradeoffs, attribute map, performance, operational strategy

57.

Shanghai Disneyland: Authentically Disney and Distinctly Chinese

Darden Case No. UVA-OM-1568
Number of pages: 8 Posted: 20 Oct 2017
Elliott N. Weiss, Gerry Yemen and Stephen E Maiden
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 5 (597,763)
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operations management, China, Walt Disney Company, Disney, global markets, queuing, uncertainties, cultural practices, employees

58.

Sakara Life

Darden Case No. UVA-OM-1585
Number of pages: 13 Posted: 16 Jan 2018 Last Revised: 09 Apr 2018
Rebecca Goldberg and Elliott N. Weiss
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 4 (604,232)
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Abstract:

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service operations, service strategy, online businesses, meal delivery services, organic food

59.

Improving the Body Imaging Division at the University of Virginia Health System

Darden Case No. UVA-OM-1597
Number of pages: 3 Posted: 18 Jul 2018
Elliott N. Weiss, Rebecca Goldberg and Austin English
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 2 (621,075)
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Abstract:

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University of Virginia, health care, health system, health care management, Lean, process improvement

60.

Cardinal Foods: Sweet Sourcing

Darden Case No. UVA-OM-1591
Number of pages: 9 Posted: 16 Jan 2018 Last Revised: 15 Dec 2018
Jenny Mead, Bidhan L. Parmar and Elliott N. Weiss
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 2 (621,075)
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process capability, process behavior charts, statistical process control, SPC, supply chain management, strategic sourcing, sustainable supply chains, business ethics, stakeholder management

61.

Behavioral Economics and the Service Organization

Darden Case No. UVA-OM-1548
Number of pages: 7 Posted: 16 Jan 2018
Stephen E Maiden and Elliott N. Weiss
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 2 (621,075)
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Abstract:

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service operations, service management, behavioral economics, behavioral decision theory

62.

Staffing at the Strategic Consulting Group: The "S" Word

Darden Case No. UVA-OM-1564
Number of pages: 6 Posted: 07 Nov 2017
Elliott N. Weiss and Kate Stets
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 2 (621,075)
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Abstract:

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staffing, service operations

63.

Evaluating Financial and Operational Performance in the Retail Apparel Industry, 2016

Darden Case No. UVA-OM-1557
Number of pages: 18 Posted: 01 Jun 2017
Elliott N. Weiss and Rebecca Goldberg
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 2 (621,075)
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financial performance, operational performance, fashion, retail, garment, ratios, return on equity, Gap, H&M, Urban Outfitters, URBN, Inditex, consolidated financials

64.

Wal-Mart China: Tian Tian Pingjia

Darden Case No. UVA-OM-1472
Number of pages: 18 Posted: 01 Jun 2017 Last Revised: 04 May 2018
Gerry Yemen, Wei Li, Marc Modica, Paul J. Simko and Elliott N. Weiss
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business, University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 2 (621,075)
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Abstract:

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supplier, supply chain, china, walmart, distribution, retail

65.

Supply Chain Management at Beautiful Bags

Darden Case No. UVA-OM-1522
Number of pages: 7 Posted: 28 Jul 2015
Rebecca Goldberg, Elliott N. Weiss and Tim Kraft
affiliation not provided to SSRN, University of Virginia - Darden School of Business and Massachusetts Institute of Technology (MIT) - Sloan School of Management
Downloads 2 (621,075)
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Abstract:

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supply chain, Lean, production, merchandise, merchandising, retail, manufacturing

66.

Change Management at the University of Virginia Health System's Body Imaging Division

Darden Case No. UVA-OM-1609
Number of pages: 3 Posted: 17 Dec 2018
Elliott N. Weiss, Rebecca Goldberg and Austin English
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 1 (633,052)
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Abstract:

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University of Virginia, health care, health system, health care management, change management

67.

Robust Services: People or Processes?

Darden Case No. UVA-OM-1607
Number of pages: 9 Posted: 27 Nov 2018 Last Revised: 01 Mar 2019
Rebecca Goldberg and Elliott N. Weiss
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 1 (633,052)
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Abstract:

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service management, robustness, service quality, service operations, service strategy

68.

Little's Law: Does Anyone Know Which Time it is?

Darden Case No. UVA-OM-1606
Number of pages: 4 Posted: 20 Oct 2018 Last Revised: 27 Apr 2019
Elliott N. Weiss
University of Virginia - Darden School of Business
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Little's Law, process performance measures, cycle time, throughput time, capacity, inventory, throughput rate

69.

Fisher Manufacturing Company (A)

Darden Case No. UVA-OM-1598
Number of pages: 3 Posted: 18 Jul 2018
Tim Kraft and Elliott N. Weiss
Massachusetts Institute of Technology (MIT) - Sloan School of Management and University of Virginia - Darden School of Business
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manufacturing, setup time, customer service, shipping and receiving, production scheduling, just-in-time, lean

70.

Anna Pessah: Lean Thinking at Summit Funding (a)

Darden Case No. UVA-OM-1569
Number of pages: 16 Posted: 16 Jan 2018 Last Revised: 14 Mar 2018
Rebecca Goldberg and Elliott N. Weiss
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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lean, service operations, finance, video

71.

Queue Management: Elimination, Expectation, and Enhancement

Darden Case No. UVA-OM-1581
Number of pages: 9 Posted: 10 Oct 2017
Elliott N. Weiss and Chad Tucker
University of Virginia - Darden School of Business and affiliation not provided to SSRN
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service management, service strategy, queue management, queueing theory

72.

Bonnie Strong at Inditex

Darden Case No. UVA-OM-1558
Number of pages: 16 Posted: 11 Sep 2017 Last Revised: 25 May 2018
Elliott N. Weiss, Gerry Yemen and Stephen E Maiden
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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Inditex. supply chain management, supply chain coordination, retail management, distribution, fast fashion, operations strategy, international

73.

Southwest Airlines: Where's the Luv?

Darden Case No. UVA-OM-1571
Number of pages: 12 Posted: 06 Jul 2017
Dane Nielsen, Rebecca Goldberg, Elliott N. Weiss and Oliver Wight
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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service strategy, service operations, focused strategy

74.

Zappos.Com, Inc., and the Warehouse Decision

Darden Case No. UVA-S-0227
Number of pages: 7 Posted: 02 Jun 2017
Michael Lenox and Elliott N. Weiss
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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online competition, online retail, high-service culture, retail operations

75.

Lean as a Universal Model of Excellence: It is Not Just a Manufacturing Tool!

Darden Case No. UVA-OM-1562
Number of pages: 8 Posted: 01 Jun 2017
Elliott N. Weiss, Donald Stevenson and Austin English
University of Virginia - Darden School of Business, Gist Learning LLC and University of Virginia - Darden School of Business
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lean, service operations, continual improvement

76.

Advance Auto Parts 2005: Business at a Crossroads

Darden Case No. UVA-OM-1546
Number of pages: 6 Posted: 01 Jun 2017
Elliott N. Weiss and Stephen E Maiden
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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strategic response, supply chain, customer base

77.

The Indigo Story: "On Time, Hassle Free"

Darden Case No. UVA-OM-1505
Number of pages: 16 Posted: 01 Jun 2017
Elliott N. Weiss and Gerry Yemen
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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growth strategy, market share, brand building, on-time performance

78.

The Curious Case of the Disputed Rabbits

Darden Case No. UVA-OM-1618
Number of pages: 6 Posted: 30 Apr 2019
Elliott N. Weiss and Stephen E. Maiden
University of Virginia - Darden School of Business and Independent
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service quality, production planning, design, service strategy, human behavior, customer service, unexpected variability, robustness

79.

The Indigo Story, 2018: "On Time, Hassle Free"?

Darden Case No. UVA-OM-1605
Number of pages: 4 Posted: 10 Oct 2018
Elliott N. Weiss, Stephen E. Maiden and Gerry Yemen
University of Virginia - Darden School of Business, Independent and University of Virginia - Darden School of Business
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growth strategy, market share, brand building, on-time performance

80.

Leading with an Enterprise Perspective: The 9Cs Model

Darden Case No. UVA-OM-1601
Number of pages: 5 Posted: 24 Sep 2018
Elliott N. Weiss, Gerry Yemen and Stephen E. Maiden
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and Independent
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decision-making, stakeholder value, Lean

81.

Schindler Elevator Corporation

Darden Case No. UVA-OM-1593
Number of pages: 12 Posted: 12 Apr 2018 Last Revised: 25 Aug 2018
Elliott N. Weiss and Rebecca Goldberg
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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internet of things, elevators, big data analytics, sensor network technology, Four Truths, customer management

82.

Ian Desmond's Dilemma (a)

Darden Case No. UVA-OM-1574
Number of pages: 9 Posted: 11 Sep 2017
Elliott N. Weiss, Robert Fisher and Rebecca Goldberg
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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decision trees, decision analysis, break-even probabilities

83.

Silko-Scalese Machining Corporation

Darden Case No. UVA-OM-0661
Number of pages: 12 Posted: 05 Jun 2017
Naren K. Gursahaney and Elliott N. Weiss
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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decision making, investment analysis, process management, quality, statistics, supplier relations

84.

Kaizen in Translation: Suggestion Systems Across Cultures

Darden Case No. UVA-OM-1544
Number of pages: 6 Posted: 01 Jun 2017
Elliott N. Weiss and Donald Stevenson
University of Virginia - Darden School of Business and Gist Learning LLC
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Lean, kaizen, continuous improvement, international business

85.

Patrick Bugas

Darden Case No. UVA-OM-1559
Number of pages: 9 Posted: 01 Jun 2017 Last Revised: 01 Mar 2019
Elliott N. Weiss and Pratik Shrestha
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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queueing, staffing models, exam case

86.

Great Valley Root

Darden Case No. UVA-OM-1509
Number of pages: 5 Posted: 01 Jun 2017
Elliott N. Weiss
University of Virginia - Darden School of Business
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capacity management, throughput, manufacturing, overtime, production, inventory, optimization

87.

Monticello Motor Club: Straights and Corners

Darden Case No. UVA-OM-1511
Number of pages: 13 Posted: 01 Jun 2017
Elliott N. Weiss, Gerry Yemen and Adam Burke
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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Employee, employee management system, attribute map, value added service, leveraging operations, job design

88.

A Pediatric Emergency Department at Lynchburg General Hospital

Darden Case No. UVA-OM-1523
Number of pages: 18 Posted: 01 Jun 2017
Elliott N. Weiss, Rebecca Goldberg and Chris Thomson
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and Lynchburg General Hospital
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health care, hospital, pediatric, emergency, medical, Lean, efficiency, operations management, process, continuous improvement, health care, process engineer, capacity planning, queueing

89.

Tirumala Tirupati: Wait a Moment

Darden Case No. UVA-OM-1533
Number of pages: 10 Posted: 01 Jun 2017
Elliott N. Weiss, Gerry Yemen and Stephen E Maiden
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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queue, wait time, crowd, demand, takt time, India, efficiency, Hindu, religion, temple, crowd control

90.

Evaluating Financial and Operational Performance in the Airline Industry

Darden Case No. UVA-OM-1535
Posted: 01 Jun 2017
Elliott N. Weiss and Stephen E Maiden
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business

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airline, industry, operations, finance, passenger, merger, international, national, regional, cargo, low-cost carrier, revenue, United, Southwest, Spirit, Japan

91.

Maria's Ristorante

Darden Case No. UVA-OM-1536
Number of pages: 6 Posted: 01 Jun 2017
Elliott N. Weiss and Stephen E Maiden
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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restaurant, research, experiment, customer behavior

92.

Final Exercises at the Darden School

Darden Case No. UVA-OM-1538
Number of pages: 1 Posted: 01 Jun 2017
Elliott N. Weiss
University of Virginia - Darden School of Business
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takt time, operations, Lean

93.

Visualizing Process Behavior

Darden Case No. UVA-OM-1541
Number of pages: 6 Posted: 01 Jun 2017 Last Revised: 09 Apr 2018
Elliott N. Weiss and Chad Tucker
University of Virginia - Darden School of Business and affiliation not provided to SSRN
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process, lean

94.

A (Very) Brief Note on Some Quality Tools

Darden Case No. UVA-OM-1543
Number of pages: 3 Posted: 01 Jun 2017
Elliott N. Weiss
University of Virginia - Darden School of Business
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quality improvement, Lean, manufacturing, service, operations

95.

Picante Mexican Grill: A New Delhi Experience

Darden Case No. UVA-OM-1520
Number of pages: 14 Posted: 01 Jun 2017
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business, University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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Picante Mexican Grill, Chipotle, burrito, expansion, staffing, centralized production, start-up, start up, entrepreneur, restaurant, fast food, fast-food, revenue rent ratio, vegetarian, staffing, assembly line, scaling a start up, expansion

96.

Belle, Inc

Darden Case No. UVA-OM-1518
Number of pages: 5 Posted: 01 Jun 2017
Jeremy Hutchison-Krupat, Tim Kraft and Elliott N. Weiss
University of Cambridge - Judge Business School, Massachusetts Institute of Technology (MIT) - Sloan School of Management and University of Virginia - Darden School of Business
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Lean, production, inventory management, cost management, gemba, lean manufacturing

97.

Postponement and Pooling: Problems

Darden Case No. UVA-OM-1496
Number of pages: 5 Posted: 01 Jun 2017
Elliott N. Weiss
University of Virginia - Darden School of Business
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manufacturing on demand, service level

98.

Darden Business Publishing Gets Lean (a)

Darden Case No. UVA-OM-1497
Number of pages: 12 Posted: 01 Jun 2017
Elliott N. Weiss, Rebecca Goldberg and Austin English
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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value stream analysis, value stream mapping, pull system

99.

Lean Thinking: Better Living Through Setup Reduction

Darden Case No. UVA-OM-1501
Number of pages: 3 Posted: 01 Jun 2017
Elliott N. Weiss, Rebecca Goldberg and John Leschke
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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SMED, economic order quantity, Little's Law, throughput rate

100.

Dazz Manufacturing Company

Darden Case No. UVA-OM-1503
Number of pages: 6 Posted: 01 Jun 2017
Elliott N. Weiss, Rebecca Goldberg and Michael J. Schill
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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lean, setup reduction, production scheduling, discounted cash flow analysis

101.

Pal's Sudden Service: The Right Recipe

Darden Case No. UVA-OM-1506
Number of pages: 21 Posted: 01 Jun 2017
Elliott N. Weiss and Rebecca Goldberg
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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service operations, lean, operations strategy, operational improvement, fast food, economy of scale, customer service, process capability, process control, four Cs, lean transformation, people, process, purpose

102.

Citybook Services, Ltd

Darden Case No. UVA-OM-1508
Number of pages: 13 Posted: 01 Jun 2017
Elliott N. Weiss and Rebecca Goldberg
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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operations management, corporate strategy, outsourcing, diversity, gender, Israel, Haredim, Orthodox, Jewish culture

103.

Continuous Review Inventory Systems: Practice Problems

Darden Case No. UVA-OM-1489
Number of pages: 2 Posted: 01 Jun 2017
Elliott N. Weiss
University of Virginia - Darden School of Business
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continuous review, inventory, order quantities

104.

Process Capability: Practice Problems

Darden Case No. UVA-OM-1492
Number of pages: 2 Posted: 01 Jun 2017
Elliott N. Weiss
University of Virginia - Darden School of Business
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process capability

105.

Adam Burke and Pbm Plastics: Message in a Bottle

Darden Case No. UVA-OM-1491
Number of pages: 13 Posted: 01 Jun 2017
Gerry Yemen and Elliott N. Weiss
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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reliability, inventory, tactical, customer, defect rate, operational excellence, capacity, process design, sourcing, quality

106.

Managing Inventory: Intuition-Generating Problems

Darden Case No. UVA-OM-1487
Number of pages: 4 Posted: 01 Jun 2017
Elliott N. Weiss
University of Virginia - Darden School of Business
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inventory, order quantities

107.

Periodic Review Inventory Systems: Practice Problems

Darden Case No. UVA-OM-1488
Number of pages: 2 Posted: 01 Jun 2017
Elliott N. Weiss
University of Virginia - Darden School of Business
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order quantities, periodic review

108.

Living Lean: Peter Goes Shopping

Darden Case No. UVA-OM-1462
Number of pages: 7 Posted: 01 Jun 2017
Elliott N. Weiss, Peter Wilbert and Rebecca Goldberg
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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gemba, waste, muda, streamline

109.

Living Lean: Chloe Manages the Family "Business"

Darden Case No. UVA-OM-1465
Number of pages: 8 Posted: 01 Jun 2017
Elliott N. Weiss and Rebecca Goldberg
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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implementation, metric, current state, future state, systems thinking

110.

Living Lean: Belinda, Bags, and Batches

Darden Case No. UVA-OM-1466
Number of pages: 4 Posted: 01 Jun 2017
Elliott N. Weiss and Rebecca Goldberg
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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queue, batch, process, waste

111.

Living Lean: Bob's A-Maize-Ing Popcorn

Darden Case No. UVA-OM-1467
Number of pages: 6 Posted: 01 Jun 2017
Elliott N. Weiss and Rebecca Goldberg
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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variables, measurement

112.

The Use of Takt Time and Operator Loading Charts

Darden Case No. UVA-OM-1471
Number of pages: 4 Posted: 01 Jun 2017
Elliott N. Weiss and Courtney Johnston
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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customer demand, bottlenecks, idle time

113.

Factory #539: China Star Technology Electronics Ltd. (A)

Darden Case No. UVA-OM-1473
Number of pages: 13 Posted: 01 Jun 2017
Gerry Yemen, Elliott N. Weiss, Paul J. Simko and Marc Modica
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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conducting business in China, cross-cultural communication, cultural norms, manufacturing, due diligence, global markets, market forces, sourcing, competition, efficiency, production, M&A

114.

Living Lean: Jackson and Wyatt Learn to Share

Darden Case No. UVA-OM-1464
Number of pages: 5 Posted: 01 Jun 2017
Rebecca Goldberg and Elliott N. Weiss
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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review date, evaluation, dynamics, communication

115.

Living Lean: Zeke's Tree

Darden Case No. UVA-OM-1433
Number of pages: 6 Posted: 01 Jun 2017
Elliott N. Weiss and Rebecca Goldberg
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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decision tree, process analysis

116.

Living Lean: Missy's Car Maintenance

Darden Case No. UVA-OM-1434
Number of pages: 6 Posted: 01 Jun 2017
Elliott N. Weiss and Rebecca Goldberg
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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maintenance, operations planning

117.

Living Lean: Brian's Lunch Dilemma

Darden Case No. UVA-OM-1435
Number of pages: 4 Posted: 01 Jun 2017
Elliott N. Weiss and Rebecca Goldberg
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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lean, procurement

118.

Living Lean: Lunch with Guinevere

Darden Case No. UVA-OM-1436
Number of pages: 4 Posted: 01 Jun 2017
Elliott N. Weiss and Rebecca Goldberg
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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process analysis, kaizen

119.

Chandpur Enterprises Limited, Paper Division

Darden Case No. UVA-OM-1438
Number of pages: 7 Posted: 01 Jun 2017
Elliott N. Weiss and Akshay Mittal
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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inventory, supply chain, ordering, carrying cost

120.

A Brief Note on Process Capability

Darden Case No. UVA-OM-1439
Number of pages: 4 Posted: 01 Jun 2017
Elliott N. Weiss
University of Virginia - Darden School of Business
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tolerances, specification limit

121.

Living Lean: Tracy Manages His Blood Sugar

Darden Case No. UVA-OM-1443
Number of pages: 5 Posted: 01 Jun 2017
Elliott N. Weiss and Rebecca Goldberg
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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six sigma, planning and control

122.

Galen Pharmaceutics: The Booklet Label Decision

Darden Case No. UVA-OM-1446
Number of pages: 9 Posted: 01 Jun 2017
Elliott N. Weiss and Kristen Ribe
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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storage efficiencies, replenishment lead time, safety stock, inventory

123.

Living Lean: David and the Case of the Hoarded House

Darden Case No. UVA-OM-1448
Number of pages: 7 Posted: 01 Jun 2017
Elliott N. Weiss, Rebecca Goldberg and David Dube
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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seiri, seiton, seiso, seiketsu, shitsuke, sort, set, shine, stadardize, sustain

124.

Living Lean: Donna Johnson and the Bottlenecks

Darden Case No. UVA-OM-1449
Number of pages: 5 Posted: 01 Jun 2017
Elliott N. Weiss and Rebecca Goldberg
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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production, inventory, stock, outsourcing

125.

Process Engineering & Fabrication

Darden Case No. UVA-OM-1418
Number of pages: 5 Posted: 01 Jun 2017
Elliott N. Weiss and Umesh Goel
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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process flow, Little's Law

126.

By Air or by Sea?

Darden Case No. UVA-OM-1314
Number of pages: 7 Posted: 30 May 2017
Elliott N. Weiss and Brian McCahill
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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communication process, communication strategy

127.

Jane Mccrea

Darden Case No. UVA-OM-1209
Number of pages: 3 Posted: 30 May 2017
Robert Landel and Elliott N. Weiss
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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six sigma, quality management, quality improvement, process analysis

128.

Six Sigma: F(X) Cascade

Darden Case No. UVA-OM-1206
Number of pages: 5 Posted: 30 May 2017
Elliott N. Weiss and Andrew Gonce
University of Virginia - Darden School of Business and affiliation not provided to SSRN
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communication process, communication strategy