Elliott N. Weiss

University of Virginia - Darden School of Business

P.O. Box 6550

Charlottesville, VA 22906-6550

United States

http://www.darden.virginia.edu/html/direc_detail.aspx?styleid=2&id=4375

SCHOLARLY PAPERS

151

DOWNLOADS
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8,631

SSRN CITATIONS

1

CROSSREF CITATIONS

0

Scholarly Papers (151)

1.

Southwest Airlines: Singin' the (Jet)Blues

Darden Case No. UVA-OM-1150
Number of pages: 16 Posted: 21 Oct 2008
Elliott N. Weiss and Marlene Friesen
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 1,119 (23,528)
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Service, Operations, Strategy

2.

Starbucks Corp.: Clouds in Your Coffee

Darden Case No. UVA-OM-1328
Number of pages: 11 Posted: 21 Oct 2008
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 890 (32,693)
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UVA-OM-1328, service management, service operations, service strategy

3.

The Jetblue Story

Darden Case No. UVA-OM-1151
Number of pages: 12 Posted: 21 Oct 2008
Elliott N. Weiss and Marlene Friesen
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 756 (40,930)
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Abstract:

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service operations, strategy

Note on Waiting-Line Service Processes: Approximations, Calculations, and Analysis

Darden Case No. UVA-OM-1063
Number of pages: 18 Posted: 21 Oct 2008
John L. Colley, Elliott N. Weiss and Robert Landel
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 369 (99,022)
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operations management, queuing, waiting-line analysis

Note on Waiting-Line Service Processes: Approximations, Calculations, and Analysis

Darden Case No. UVA-OM-1063
Number of pages: 18 Posted: 21 Oct 2008
John L. Colley, Elliott N. Weiss and Robert Landel
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 132 (265,880)
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operations management, queuing, waiting-line analysis

5.
Downloads 448 ( 79,673)

Beau Ties Ltd. Of Vermont

Darden Case No. UVA-OM-0836
Number of pages: 13 Posted: 21 Oct 2008
Elliott N. Weiss and Stephen Shepherd
University of Virginia - Darden School of Business and affiliation not provided to SSRN
Downloads 371 (98,375)
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capacity planning, entrepreneurship, make, buy, or lease, queuing, small business, waiting-line analysis, agency management, diverse protagonist

Beau Ties Ltd. Of Vermont

Darden Case No. UVA-OM-0836
Number of pages: 13 Posted: 21 Oct 2008
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 77 (382,459)
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capacity planning, entrepreneurship, make, buy, or lease, queuing, small business, waiting-line analysis, agency management, diverse protagonist

6.

Dell Computer: Back to the Future

Darden Case No. UVA-OM-1325
Number of pages: 18 Posted: 21 Oct 2008
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 334 (111,652)
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UVA-OM-1325, mass customization

7.

H. R. Anna Company

Darden Case No. UVA-OM-0834
Number of pages: 3 Posted: 23 Jun 2009
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 249 (151,677)
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Abstract:

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manufacturing capacity, process analysis

8.

Managing Inventories: The Periodic Review System

Darden Case No. UVA-OM-0975
Number of pages: 9 Posted: 21 Oct 2008
James R. Freeland, Robert Landel and Elliott N. Weiss
Darden Graduate School of Business Administration, University of Virginia, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 232 (162,346)
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Abstract:

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inventory management, supply chain managment

9.

The Toyota Production System: “The Scent of the Cornered Ferret”

Darden Case No. UVA-OM-1333
Number of pages: 20 Posted: 21 Oct 2008
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 227 (165,807)
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UVA-OM-1333, Toyota Production System

10.

A Brief Note on the Theory of Constraints

Darden Case No. UVA-OM-1105
Number of pages: 4 Posted: 05 Apr 2010 Last Revised: 24 May 2019
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 223 (168,633)
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theory of constraints, manufacturing, systems thinking, throughput, inventory, operations, management

11.

Managing Inventories: The Reorder Point System

Darden Case No. UVA-OM-1394
Number of pages: 7 Posted: 05 Apr 2010
James R. Freeland, Elliott N. Weiss and Robert Landel
Darden Graduate School of Business Administration, University of Virginia, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 216 (173,819)
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Abstract:

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control systems, inventory management, operations management, reorder point system

12.

Pizza Hut Moscow

Darden Case No. UVA-OM-0719
Number of pages: 22 Posted: 23 Jun 2009
Elliott N. Weiss, Bonnie Matosich and Gregory B. Fairchild
University of Virginia - Darden School of Business, affiliation not provided to SSRN and University of Virginia - Darden School of Business
Downloads 213 (176,101)
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international business, emerging markets, international case, diversity case, service operations, management of, strategic planning, international, cross-cultural behavior

13.

Process Performance Measures

Darden Case No. UVA-OM-0833
Number of pages: 7 Posted: 21 Oct 2008
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 207 (180,847)
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manufacturing capacity, operations analysis, operations performance measures, process analysis, service industries, management of, diverse protagonist, gender (female protagonist)

14.

Managing Inventories: Fundamentals

Darden Case No. UVA-OM-1397
Number of pages: 7 Posted: 05 Apr 2010
James R. Freeland, Elliott N. Weiss and Robert Landel
Darden Graduate School of Business Administration, University of Virginia, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 206 (181,652)
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Abstract:

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distribution management, inventory management

15.

Czech Mate: Jake and Dan's Marvelous Adventure (a)

Darden Case No. UVA-OM-1390
Number of pages: 14 Posted: 05 Apr 2010
Elliott N. Weiss, Rob Collier and Mike Kadish
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 191 (194,666)
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Abstract:

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cellular manufacturing, continuous improvement, muda, kanban, poka-yoke

16.

Southwest Airlines: Keeping that Lovin' Feeling after Herb Kelleher

Darden Case No. UVA-OM-1015
Number of pages: 16 Posted: 23 Jun 2009
Elliott N. Weiss and Anwar Harahsheh
University of Virginia - Darden School of Business and affiliation not provided to SSRN
Downloads 180 (205,127)
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Abstract:

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service operations, operations strategy

17.
Downloads 163 (223,339)

Darden Case No.
Number of pages: 1 Posted: 23 Jun 2009 Last Revised: 28 Aug 2020
Elliott N. Weiss, Kamalini Ramdas and Henry Pease
University of Virginia - Darden School of Business, London Business School - Department of Management Science and Operations and University of Virginia - Darden School of Business
Downloads 122 (282,224)

Abstract:

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I Can, You Can, We All Can Kanban

Darden Case No. UVA-OM-1257
Number of pages: 7 Posted: 05 Oct 2020
Elliott N. Weiss, Kamalini Ramdas and Henry Pease
University of Virginia - Darden School of Business, London Business School - Department of Management Science and Operations and University of Virginia - Darden School of Business
Downloads 41 (518,661)

Abstract:

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operations management, Lean manufacturing, inventory management, just-in-time, inventory control, manufacturing operations

18.

Marlene's Marvelous Adventure: Southwest Airlines

Darden Case No. UVA-OM-1152
Number of pages: 4 Posted: 21 Oct 2008
Elliott N. Weiss and Marlene Friesen
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 150 (239,339)
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Abstract:

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communication process, communication strategy

19.

A Glossary of Lean Terms

Darden Case No. UVA-OM-1334
Number of pages: 5 Posted: 21 Oct 2008
Elliott N. Weiss and Harry "Mac" Russell
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 148 (242,020)
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Abstract:

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lean manufacturing, lean implementation

20.

Discopress

Darden Case No. UVA-OM-1357
Number of pages: 7 Posted: 05 Apr 2010
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 123 (279,260)
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manufacturing on-demand, drop-shipping, capital expenditure

Marlene's Marvelous Adventure: Jetblue Airways

Darden Case No. UVA-OM-1153
Number of pages: 3 Posted: 21 Oct 2008
Elliott N. Weiss and Marlene Friesen
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 92 (342,745)
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Abstract:

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service operations, strategy

Marlene's Marvelous Adventure: Jetblue Airways

Darden Case No. UVA-OM-1153
Number of pages: 3 Posted: 21 Oct 2008
Elliott N. Weiss and Marlene Friesen
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 21 (642,153)
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Abstract:

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service operations, strategy

22.

Managing Inventories: Determining Order Quantity

Darden Case No. UVA-OM-1395
Number of pages: 4 Posted: 05 Apr 2010
James R. Freeland, Elliott N. Weiss and Robert Landel
Darden Graduate School of Business Administration, University of Virginia, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 108 (306,138)
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Abstract:

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economic order quantity, inventory management, relevant costs

23.

Oee: Overall Equipment Effectiveness

Darden Case No. UVA-OM-0902
Number of pages: 2 Posted: 23 Jun 2009
Elliott N. Weiss and Kathleen McKone
University of Virginia - Darden School of Business and affiliation not provided to SSRN
Downloads 107 (308,168)
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Abstract:

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manufacturing operations, maintenance

24.

It's a Dirty Job ..

Darden Case No. UVA-OM-1207
Number of pages: 11 Posted: 21 Oct 2008
Elliott N. Weiss and Andrew Gonce
University of Virginia - Darden School of Business and affiliation not provided to SSRN
Downloads 99 (324,498)
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Abstract:

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communication process, communication strategy

25.

Great Northern Bunk Beds, Inc

Darden Case No. UVA-OM-0818
Number of pages: 9 Posted: 21 Oct 2008
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 98 (326,655)
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Abstract:

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capacity planning, marketing programs, operations management, process analysis, scheduling

26.

Looking for Muda

Darden Case No. UVA-OM-1409
Number of pages: 5 Posted: 07 Apr 2010
Elliott N. Weiss and Harry "Mac" Russell
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 92 (340,034)
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Lean, muda, gemba, genchi genbutsu, overproduction, inefficient, workflow

27.
Downloads 90 (344,773)

Ybe and Co.

UVA-OM-0917
Number of pages: 5 Posted: 21 Oct 2008
Elliott N. Weiss and Robert Landel
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 73 (394,353)

Abstract:

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operations management, operations performance measures

Ybe and Co.

Darden Case No. UVA-OM-0917
Number of pages: 5 Posted: 21 Oct 2008
Elliott N. Weiss and Robert Landel
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 17 (673,042)

Abstract:

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operations management, operations performance measures

28.

Progressive Insurance Concierge Program

Darden Case No. UVA-OM-1327
Number of pages: 10 Posted: 21 Oct 2008
Elliott N. Weiss and Omar Parvaiz
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 83 (362,304)
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Abstract:

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service management, service strategy, queue management

29.

Team Self Assessment

Darden Case No. UVA-OB-0694
Number of pages: 4 Posted: 17 Jun 2009
James G. Clawson, Elliott N. Weiss and Alexander Horniman
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 66 (411,742)
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Abstract:

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teamwork team work

GidaExpress: Grocery Delivery in Turkey

Darden Case No. UVA-OM-1635
Number of pages: 9 Posted: 07 Sep 2020
University of Rochester - Simon Business School, University of Virginia - Darden School of Business, UCD, Michael Smurfit Graduate Business School and University of Virginia - Darden School of Business
Downloads 62 (430,827)

Abstract:

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operations management, strategy, start-up, decision-making, wage rate, supply and demand, female protagonist, data analytics, big data, staffing, scale-up

GidaExpress: Grocery Delivery in Turkey

Darden Case No. UVA-OM-1635, Forthcoming
Posted: 08 Feb 2020
University of Virginia - Darden School of Business, University of Rochester - Simon Business School, UCD, Michael Smurfit Graduate Business School and University of Virginia - Darden School of Business

Abstract:

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marketplaces, online grocery delivery, service operations, business model transformation

31.

Tom Jenkins's Statistical Simulation Exercise

Darden Case No. UVA-OM-0897
Number of pages: 7 Posted: 23 Jun 2009
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 62 (425,006)
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Abstract:

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communication process, communication strategy

32.

Salinas Oil Company (a)

Darden Case No.: UVA-OM-1075
Number of pages: 8 Posted: 21 Oct 2008
Elliott N. Weiss and Jose Salinas
University of Virginia - Darden School of Business and affiliation not provided to SSRN
Downloads 58 (439,116)

Abstract:

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capacity planning, inventory management, scheduling, manufacturing management

33.

Merchant's Tire & Auto Centers: Customer Feedback as a Quality Improvement Tool

Darden Case No. UVA-OM-0731
Number of pages: 38 Posted: 23 Jun 2009
Elliott N. Weiss and Scott Sampson
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 56 (446,488)
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Abstract:

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quality control, service operations, management of

34.
Downloads 55 (450,152)

Dear Herb

Darden Case No. UVA-OM-1170
Number of pages: 1 Posted: 21 Oct 2008
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 47 (490,409)
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consumer behavior

Dear Herb

Darden Case No. UVA-OM-1170
Number of pages: 1 Posted: 21 Oct 2008
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 8 (747,419)
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Abstract:

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consumer behavior

35.

OYO Hotels USA: Coming to America

Darden Case No. UVA-OM-1641
Number of pages: 1 Posted: 13 Sep 2020
Elliott N. Weiss and Stephen E. Maiden
University of Virginia - Darden School of Business and Independent
Downloads 46 (485,830)

Abstract:

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ecommerce, technology, service technology, India, analytics, service capacity, processes, service strategy, service operations, globalization, hotel industry

36.

Mcilhenny Company

Darden Case No. UVA-OM-0653
Number of pages: 13 Posted: 18 Jun 2009
Elliott N. Weiss and Lowell Simmons
University of Virginia - Darden School of Business and affiliation not provided to SSRN
Downloads 45 (490,178)

Abstract:

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forecasting, inventory management, manufacturing strategy, production planning, production scheduling, scheduling

37.

Nomad Oil Corporation

Darden Case No. UVA-OM-1336
Number of pages: 6 Posted: 21 Oct 2008
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 43 (499,058)
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Abstract:

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UVA-OM-1336, pooling, inventory, supply chain, logistics

38.

Beef-Noodle Casserole

Darden Case No. UVA-OM-1262
Number of pages: 5 Posted: 21 Oct 2008
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 41 (508,119)

Abstract:

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quality improvement, six sigma, operations management, quality management

39.

Problem Set: Inventory Flow Diagrams

Darden Case No. UVA-OM-0904
Number of pages: 4 Posted: 05 Apr 2010
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 40 (512,844)

Abstract:

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inventory management

40.

Airflow Aircraft (Abridged)

Darden Case No. UVA-OM-1396
Number of pages: 10 Posted: 05 Apr 2010
Elliott N. Weiss and Kanjii Fujii
University of Virginia - Darden School of Business and affiliation not provided to SSRN
Downloads 37 (527,126)
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Abstract:

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economic order quantity, inventory management, international

41.

Reynaldo Roche (B)

Darden Case No. UVA-OM-1259
Number of pages: 4 Posted: 21 Oct 2008
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 35 (537,338)

Abstract:

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operations management

42.

The Darden Spc Calculator

Darden Case No. UVA-OM-1016
Number of pages: 3 Posted: 23 Jun 2009
Elliott N. Weiss, Robert Landel, William Castleman and Todd Riggs
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business, affiliation not provided to SSRN and affiliation not provided to SSRN
Downloads 34 (542,578)
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Abstract:

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operations management, statistical analysis

43.

Reynaldo Roche (a)

Darden Case No. UVA-OM-1258
Number of pages: 7 Posted: 21 Oct 2008
Elliott N. Weiss and Jeriel Chua
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 31 (558,647)
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Abstract:

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kaizen, Lean

44.

Gene Cattie Enterprises

Darden Case No. UVA-OM-1359
Number of pages: 3 Posted: 23 Jun 2009 Last Revised: 15 Dec 2020
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 28 (576,136)
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Abstract:

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operations management, best practices, continuous improvement, operations analysis, operations planning, operations strategy, manufacturing, process analysis

45.

Dear Elliott

Darden Case No. UVA-OM-1172
Number of pages: 3 Posted: 23 Jun 2009
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 25 (595,051)
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Abstract:

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consumer behavior

46.

Reynaldo Roche (C)

Darden Case No. UVA-OM-1260
Number of pages: 3 Posted: 21 Oct 2008
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 23 (608,361)

Abstract:

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operations management

47.

The Operations Course at Darden

Darden Case No. UVA-OM-0920
Number of pages: 4 Posted: 05 Apr 2010
Elliott N. Weiss and Robert Landel
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 21 (621,956)
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Abstract:

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operations management

48.

Reynaldo Roche (D)

Darden Case No. UVA-OM-1261
Number of pages: 6 Posted: 21 Oct 2008
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 21 (621,956)

Abstract:

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operations management

49.

Toops Wholesale

Darden Case No. UVA-OM-1356
Number of pages: 13 Posted: 05 Apr 2010
Elliott N. Weiss and Bill McGettigan
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 19 (635,973)
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Abstract:

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consolidation

50.

Paulie's Pastries

Darden Case No. UVA-OM-1337
Number of pages: 2 Posted: 21 Oct 2008
Paul Palackel and Elliott N. Weiss
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 17 (650,126)
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UVA-OM-1337, Lean systems, scheduling, inventory, production planning, just-in-time, single-piece flow

51.

Customer Module: Developing Distinctive Operating Capabilities

Darden Case No. UVA-OM-0919
Number of pages: 2 Posted: 23 Jun 2009
Elliott N. Weiss and Robert Landel
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 16 (657,237)
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Abstract:

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customer relations, operations management, operations strategy

52.

Rockeford, Inc

Darden Case No. UVA-OM-1102
Number of pages: 6 Posted: 23 Jun 2009
Elliott N. Weiss and Rajsaday Dutt
University of Virginia - Darden School of Business and affiliation not provided to SSRN
Downloads 16 (657,237)
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Abstract:

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statistical analysis, total quality

53.

Da Click's "Throwback" Jerseys

Darden Case No. UVA-OM-1322
Number of pages: 2 Posted: 21 Oct 2008
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 14 (672,023)
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Abstract:

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theory of constraints, bottleneck analysis

54.

Thermaware, Inc

Darden Case No. UVA-OM-1338
Number of pages: 2 Posted: 21 Oct 2008 Last Revised: 18 Dec 2017
Paul Palackel and Elliott N. Weiss
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 14 (672,023)
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Abstract:

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UVA-OM-1338, Lean production, single-piece flow, just-in-time, JIT, inventory management

55.

The Walt Disney Company: Mickey Mouse Visits Shanghai

Darden Case No. UVA-OM-1545
Number of pages: 11 Posted: 01 Jun 2017
Elliott N. Weiss, Gerry Yemen and Stephen E Maiden
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 13 (679,577)
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flat, lumpy, localization, globalization, glocalization, service tradeoffs, attribute map, performance, operational strategy

56.

The Curious Case of the Disputed Rabbits: A Visual Case

Darden Case No. UVA-OM-1675
Number of pages: 18 Posted: 09 Sep 2020
Elliott N. Weiss, Richard Dell and Stephen E. Maiden
University of Virginia - Darden School of Business, Independent and Independent
Downloads 12 (687,314)

Abstract:

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visual case, service quality, production planning, design, service strategy, human behavior, customer service, unexpected variability, robustness

57.

Kristin Simmer

Darden Case No. UVA-OM-1330
Number of pages: 3 Posted: 21 Oct 2008
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 12 (687,314)
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Abstract:

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UVA-OM-1330, design of experiments, statistical analysis

58.

Tom Jenkins

Darden Case No. UVA-OM-0801
Number of pages: 4 Posted: 05 Apr 2010
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 11 (695,021)

Abstract:

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control systems, process analysis, process management, quality, quality control

59.

St. Joseph's Health Centre

Darden Case No. UVA-OM-0662
Number of pages: 16 Posted: 05 Apr 2010
Elliott N. Weiss and Kimberly Yount
University of Virginia - Darden School of Business and affiliation not provided to SSRN
Downloads 9 (710,610)
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Abstract:

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capacity management, health-care management, scheduling, international case, diversity case, service operations

60.

Shanghai Disneyland: Authentically Disney and Distinctly Chinese

Darden Case No. UVA-OM-1568
Number of pages: 8 Posted: 20 Oct 2017
Elliott N. Weiss, Gerry Yemen and Stephen E Maiden
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 8 (718,243)
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Abstract:

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operations management, China, Walt Disney Company, Disney, global markets, queuing, uncertainties, cultural practices, employees

61.

Darden Case No.
Number of pages: 1 Posted: 16 Jan 2018 Last Revised: 24 Aug 2020
Jenny Mead, Bidhan L. Parmar and Elliott N. Weiss
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 7 (726,048)

Abstract:

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62.

Sakara Life

Darden Case No. UVA-OM-1585
Number of pages: 13 Posted: 16 Jan 2018 Last Revised: 09 Apr 2018
Rebecca Goldberg and Elliott N. Weiss
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 7 (726,048)
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service operations, service strategy, online businesses, meal delivery services, organic food

63.
Downloads 7 (726,048)

Yo Wear, Inc.

Darden Case No. UVA-OM-1313
Number of pages: 9 Posted: 07 Oct 2020
Harry "Mac" Russell and Elliott N. Weiss
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 6 (764,466)

Abstract:

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Global sourcing, supply chain management, inventory management, newsvendor inventory systems, capacity management

Darden Case No.
Number of pages: 1 Posted: 30 May 2017 Last Revised: 28 Aug 2020
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 1 (814,557)

Abstract:

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64.

Learning Team Muda Audit

Darden Case No. UVA-OM-1688
Number of pages: 6 Posted: 12 Sep 2020
Rebecca Goldberg and Elliott N. Weiss
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 4 (749,473)

Abstract:

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kaizen, muda audit, muda, teams, learning teams, time management, personal time management, collaboration, process

65.

Spyros Pharmaceutics (A): The Booklet Label Decision

Darden Case No. UVA-OM-1682
Number of pages: 5 Posted: 09 Sep 2020
Elliott N. Weiss
University of Virginia - Darden School of Business
Downloads 4 (749,473)

Abstract:

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supply chain management, inventory control, delayed customization, postponement

66.

Anna Pessah: Lean Thinking at Summit Funding (a)

Darden Case No. UVA-OM-1569
Number of pages: 16 Posted: 16 Jan 2018 Last Revised: 14 Mar 2018
Rebecca Goldberg and Elliott N. Weiss
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
Downloads 4 (749,473)
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Abstract:

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lean, service operations, finance, video

67.

Schindler Elevator Corporation

Darden Case No. UVA-OM-1593
Number of pages: 1 Posted: 12 Apr 2018 Last Revised: 23 Feb 2021
Elliott N. Weiss and Rebecca Goldberg
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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internet of things, elevators, big data analytics, sensor network technology, Four Truths, customer management

68.

Behavioral Economics and the Service Organization

Darden Case No. UVA-OM-1548
Number of pages: 7 Posted: 16 Jan 2018
Stephen E Maiden and Elliott N. Weiss
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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service operations, service management, behavioral economics, behavioral decision theory

69.

Southwest Airlines: Where's the Luv?

Darden Case No. UVA-OM-1571
Number of pages: 12 Posted: 06 Jul 2017 Last Revised: 19 Jul 2019
Dane Nielsen, Rebecca Goldberg, Elliott N. Weiss and Oliver Wight
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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service strategy, service operations, focused strategy

70.

Lean as a Universal Model of Excellence: It is Not Just a Manufacturing Tool!

Darden Case No. UVA-OM-1562
Number of pages: 8 Posted: 01 Jun 2017
Elliott N. Weiss, Donald Stevenson and Austin English
University of Virginia - Darden School of Business, Gist Learning LLC and University of Virginia - Darden School of Business
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lean, service operations, continual improvement

71.

Process Engineering & Fabrication

Darden Case No. UVA-OM-1418
Number of pages: 5 Posted: 01 Jun 2017
Elliott N. Weiss and Umesh Goel
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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process flow, Little's Law

72.

Supply Chain Management at Beautiful Bags

Darden Case No. UVA-OM-1522
Number of pages: 7 Posted: 28 Jul 2015
Rebecca Goldberg, Elliott N. Weiss and Tim Kraft
affiliation not provided to SSRN, University of Virginia - Darden School of Business and North Carolina State University - Poole College of Management
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supply chain, Lean, production, merchandise, merchandising, retail, manufacturing

73.

A3 Thinking

Darden Case No. UVA-OM-1542
Number of pages: 6 Posted: 13 Sep 2020
Elliott N. Weiss and Austin English
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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A3, lean, process improvement, Toyota Production System, continuous improvement

74.

Robust Services: People or Processes?

Darden Case No. UVA-OM-1607
Number of pages: 9 Posted: 27 Nov 2018 Last Revised: 01 Mar 2019
Rebecca Goldberg and Elliott N. Weiss
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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service management, robustness, service quality, service operations, service strategy

75.

Improving the Body Imaging Division at the University of Virginia Health System

Darden Case No. UVA-OM-1597
Number of pages: 3 Posted: 18 Jul 2018
Elliott N. Weiss, Rebecca Goldberg and Austin English
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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University of Virginia, health care, health system, health care management, Lean, process improvement

76.

Staffing at the Strategic Consulting Group: The "S" Word

Darden Case No. UVA-OM-1564
Number of pages: 6 Posted: 07 Nov 2017
Elliott N. Weiss and Kate Stets
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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staffing, service operations

77.

Bonnie Strong at Inditex

Darden Case No. UVA-OM-1558
Number of pages: 16 Posted: 11 Sep 2017 Last Revised: 25 May 2018
Elliott N. Weiss, Gerry Yemen and Stephen E Maiden
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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Inditex. supply chain management, supply chain coordination, retail management, distribution, fast fashion, operations strategy, international

78.

Evaluating Financial and Operational Performance in the Retail Apparel Industry, 2016

Darden Case No. UVA-OM-1557
Number of pages: 18 Posted: 01 Jun 2017
Elliott N. Weiss and Rebecca Goldberg
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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financial performance, operational performance, fashion, retail, garment, ratios, return on equity, Gap, H&M, Urban Outfitters, URBN, Inditex, consolidated financials

79.

Wal-Mart China: Tian Tian Pingjia

Darden Case No. UVA-OM-1472
Number of pages: 18 Posted: 01 Jun 2017 Last Revised: 04 May 2018
Gerry Yemen, Wei Li, Marc Modica, Paul J. Simko and Elliott N. Weiss
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business, University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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supplier, supply chain, china, walmart, distribution, retail

80.

The Toyota Production System: A Self-Evaluation Instrument

Darden Case No. UVA-OM-1221
Number of pages: 3 Posted: 30 May 2017
Elliott N. Weiss
University of Virginia - Darden School of Business
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operations management, lean production, just-in-time systems

81.

What Exactly is Lean?

Darden Case No. UVA-OM-1631
Number of pages: 1 Posted: 09 Jul 2019
Elliott N. Weiss
University of Virginia - Darden School of Business
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lean, continuous improvement, operations management, Six Sigma

82.

Change Management at the University of Virginia Health System's Body Imaging Division

Darden Case No. UVA-OM-1609
Number of pages: 3 Posted: 17 Dec 2018
Elliott N. Weiss, Rebecca Goldberg and Austin English
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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University of Virginia, health care, health system, health care management, change management

83.

Little's Law: Does Anyone Know Which Time it is?

Darden Case No. UVA-OM-1606
Number of pages: 4 Posted: 20 Oct 2018 Last Revised: 27 Apr 2019
Elliott N. Weiss
University of Virginia - Darden School of Business
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Little's Law, process performance measures, cycle time, throughput time, capacity, inventory, throughput rate

84.

Fisher Manufacturing Company (A)

Darden Case No. UVA-OM-1598
Number of pages: 3 Posted: 18 Jul 2018
Tim Kraft and Elliott N. Weiss
North Carolina State University - Poole College of Management and University of Virginia - Darden School of Business
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manufacturing, setup time, customer service, shipping and receiving, production scheduling, just-in-time, lean

85.

Queue Management: Elimination, Expectation, and Enhancement

Darden Case No. UVA-OM-1581
Number of pages: 9 Posted: 10 Oct 2017
Elliott N. Weiss and Chad Tucker
University of Virginia - Darden School of Business and affiliation not provided to SSRN
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service management, service strategy, queue management, queueing theory

86.

Zappos.Com, Inc., and the Warehouse Decision

Darden Case No. UVA-S-0227
Number of pages: 7 Posted: 02 Jun 2017
Michael Lenox and Elliott N. Weiss
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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online competition, online retail, high-service culture, retail operations

87.

Kaizen in Translation: Suggestion Systems Across Cultures

Darden Case No. UVA-OM-1544
Number of pages: 6 Posted: 01 Jun 2017
Elliott N. Weiss and Donald Stevenson
University of Virginia - Darden School of Business and Gist Learning LLC
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Lean, kaizen, continuous improvement, international business

88.

The Indigo Story: "On Time, Hassle Free"

Darden Case No. UVA-OM-1505
Number of pages: 16 Posted: 01 Jun 2017
Elliott N. Weiss and Gerry Yemen
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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growth strategy, market share, brand building, on-time performance

89.

Anna White: Lean Thinking at Acme Funding

Darden Case No. UVA-OM-1720
Number of pages: 1 Posted: 26 Mar 2021
Elliott N. Weiss and Rebecca Goldberg
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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cellular manufacturing, capacity management, utilization, centralized/decentralized systems

90.

A Brief Note on Hoshin Kanri: Strategy Deployment

Darden Case No. UVA-OM-1710
Number of pages: 1 Posted: 16 Dec 2020
Elliott N. Weiss and Austin English
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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hoshin kanri, policy deployment, strategy deployment, Lean, continuous improvement

91.

Quincy Lake Clinic

Darden Case No. UVA-OM-1699
Number of pages: 1 Posted: 04 Nov 2020
Elliott N. Weiss and Austin English
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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health care, Lean, policy deployment, hoshin kanri, continuous improvement, value stream mapping, change management

92.

A3 Thinking for Weight Loss

Darden Case No. UVA-OM-1696
Number of pages: 1 Posted: 13 Sep 2020
Elliott N. Weiss
University of Virginia - Darden School of Business
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Lean, A3 thinking, continuous improvement, kaizen, process improvement, total quality management

93.

The Virginia Journal of International Law (A)

Darden Case No. UVA-OM-1640
Number of pages: 1 Posted: 13 Sep 2020
Elliott N. Weiss and Britton Taubenfeld
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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School of Law, law school, publishing, academic publishing, Lean, Lean thinking, change management, kaizen, A3, continuous improvement, service operations, kaizen, muda, University of Virginia, video

94.

Carlos Zuleta and Lean

Darden Case No. UVA-OM-1690
Number of pages: 1 Posted: 13 Sep 2020 Last Revised: 23 Feb 2021
Elliott N. Weiss and Rebecca Goldberg
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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lean, lean transformation, consulting, international, Colombia, service management, service operations

95.

Standard Work in Developing Leaders: Rebecca Banquette, Coach

Darden Case No. UVA-OM-1687
Number of pages: 1 Posted: 13 Sep 2020
Rebecca Goldberg and Elliott N. Weiss
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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leadership, leadership development, standard work, leader standard work, LSW, PDCA, A3, female protagonist, leadership coaching, executive coaching, coaching, robust people, robust process, services, service industry, services management, health care, staffing, Lean

96.

The Curious Case of the Disputed Rabbits

Darden Case No. UVA-OM-1618
Number of pages: 6 Posted: 30 Apr 2019
Elliott N. Weiss and Stephen E. Maiden
University of Virginia - Darden School of Business and Independent
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service quality, production planning, design, service strategy, human behavior, customer service, unexpected variability, robustness

97.

The Indigo Story, 2018: "On Time, Hassle Free"?

Darden Case No. UVA-OM-1605
Number of pages: 4 Posted: 10 Oct 2018
Elliott N. Weiss, Stephen E. Maiden and Gerry Yemen
University of Virginia - Darden School of Business, Independent and University of Virginia - Darden School of Business
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growth strategy, market share, brand building, on-time performance

98.

Leading with an Enterprise Perspective: The 9 Cs Model

Darden Case No. UVA-OM-1601
Number of pages: 5 Posted: 24 Sep 2018 Last Revised: 24 May 2019
Elliott N. Weiss, Gerry Yemen and Stephen E. Maiden
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and Independent
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decision-making, stakeholder value, business strategy

99.

Ian Desmond's Dilemma (a)

Darden Case No. UVA-OM-1574
Number of pages: 9 Posted: 11 Sep 2017
Elliott N. Weiss, Robert Fisher and Rebecca Goldberg
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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decision trees, decision analysis, break-even probabilities

100.

Silko-Scalese Machining Corporation

Darden Case No. UVA-OM-0661
Number of pages: 12 Posted: 05 Jun 2017
Naren K. Gursahaney and Elliott N. Weiss
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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decision making, investment analysis, process management, quality, statistics, supplier relations

101.

Patrick Bugas

Darden Case No. UVA-OM-1559
Number of pages: 9 Posted: 01 Jun 2017 Last Revised: 01 Mar 2019
Elliott N. Weiss and Pratik Shrestha
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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queueing, staffing models, exam case

102.

Great Valley Root

Darden Case No. UVA-OM-1509
Number of pages: 5 Posted: 01 Jun 2017
Elliott N. Weiss
University of Virginia - Darden School of Business
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capacity management, throughput, manufacturing, overtime, production, inventory, optimization

103.

Monticello Motor Club: Straights and Corners

Darden Case No. UVA-OM-1511
Number of pages: 13 Posted: 01 Jun 2017
Elliott N. Weiss, Gerry Yemen and Adam Burke
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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Employee, employee management system, attribute map, value added service, leveraging operations, job design

104.

A Pediatric Emergency Department at Lynchburg General Hospital

Darden Case No. UVA-OM-1523
Number of pages: 18 Posted: 01 Jun 2017
Elliott N. Weiss, Rebecca Goldberg and Chris Thomson
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and Lynchburg General Hospital
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health care, hospital, pediatric, emergency, medical, Lean, efficiency, operations management, process, continuous improvement, health care, process engineer, capacity planning, queueing

105.

Tirumala Tirupati: Wait a Moment

Darden Case No. UVA-OM-1533
Number of pages: 10 Posted: 01 Jun 2017
Elliott N. Weiss, Gerry Yemen and Stephen E Maiden
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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queue, wait time, crowd, demand, takt time, India, efficiency, Hindu, religion, temple, crowd control

106.

Evaluating Financial and Operational Performance in the Airline Industry

Darden Case No. UVA-OM-1535
Posted: 01 Jun 2017
Elliott N. Weiss and Stephen E Maiden
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business

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airline, industry, operations, finance, passenger, merger, international, national, regional, cargo, low-cost carrier, revenue, United, Southwest, Spirit, Japan

107.

Maria's Ristorante

Darden Case No. UVA-OM-1536
Number of pages: 6 Posted: 01 Jun 2017
Elliott N. Weiss and Stephen E Maiden
University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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restaurant, research, experiment, customer behavior

108.

Final Exercises at the Darden School

Darden Case No. UVA-OM-1538
Number of pages: 1 Posted: 01 Jun 2017
Elliott N. Weiss
University of Virginia - Darden School of Business
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takt time, operations, Lean

109.

Visualizing Process Behavior

Darden Case No. UVA-OM-1541
Number of pages: 6 Posted: 01 Jun 2017 Last Revised: 09 Apr 2018
Elliott N. Weiss and Chad Tucker
University of Virginia - Darden School of Business and affiliation not provided to SSRN
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process, lean

110.

A (Very) Brief Note on Some Quality Tools

Darden Case No. UVA-OM-1543
Number of pages: 3 Posted: 01 Jun 2017
Elliott N. Weiss
University of Virginia - Darden School of Business
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quality improvement, Lean, manufacturing, service, operations

111.

Picante Mexican Grill: A New Delhi Experience

Darden Case No. UVA-OM-1520
Number of pages: 14 Posted: 01 Jun 2017
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business, University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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Picante Mexican Grill, Chipotle, burrito, expansion, staffing, centralized production, start-up, start up, entrepreneur, restaurant, fast food, fast-food, revenue rent ratio, vegetarian, staffing, assembly line, scaling a start up, expansion

112.

Belle, Inc

Darden Case No. UVA-OM-1518
Number of pages: 5 Posted: 01 Jun 2017
Jeremy Hutchison-Krupat, Tim Kraft and Elliott N. Weiss
University of Cambridge - Judge Business School, North Carolina State University - Poole College of Management and University of Virginia - Darden School of Business
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Lean, production, inventory management, cost management, gemba, lean manufacturing

113.

Postponement and Pooling: Problems

Darden Case No. UVA-OM-1496
Number of pages: 5 Posted: 01 Jun 2017
Elliott N. Weiss
University of Virginia - Darden School of Business
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manufacturing on demand, service level

114.

Darden Business Publishing Gets Lean (a)

Darden Case No. UVA-OM-1497
Number of pages: 12 Posted: 01 Jun 2017
Elliott N. Weiss, Rebecca Goldberg and Austin English
University of Virginia - Darden School of Business, University of Virginia - Darden School of Business and University of Virginia - Darden School of Business
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