Steven Kelman

Harvard University - Harvard Kennedy School (HKS)

79 John F. Kennedy Street

Cambridge, MA 02138

United States

SCHOLARLY PAPERS

9

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CITATIONS
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9

Scholarly Papers (9)

1.

Performance Improvement and Performance Dysfunction: An Empirical Examination of Impacts of the Emergency Room Wait-Time Target in the English National Health Service

KSG Working Paper No. RWP07-034
Number of pages: 49 Posted: 19 Sep 2007
Steven Kelman and John N. Friedman
Harvard University - Harvard Kennedy School (HKS) and Harvard University - Harvard Kennedy School (HKS)
Downloads 338 (87,270)
Citation 5

Abstract:

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Public Management, Welfare / Health Care/ Social Policy, Performance Measurement, Hospital Performance, Emergency Room Response

2.

Organization Design and Frontline Service Improvement in Government: The Case of Performance Targets in the United Kingdom

KSG Working Paper No. RWP06-016
Number of pages: 43 Posted: 15 May 2006
Steven Kelman
Harvard University - Harvard Kennedy School (HKS)
Downloads 272 (110,543)
Citation 1

Abstract:

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Public Management

3.

Successfully Executing Ambitious Strategies in Government: An Empirical Analysis

HKS Working Paper No. RWP09-009
Number of pages: 58 Posted: 14 Apr 2009
Steven Kelman and Jeff Myers
Harvard University - Harvard Kennedy School (HKS) and Booz Allen Hamilton
Downloads 166 (177,215)

Abstract:

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Public Management

4.

Changing Big Government Organizations: Easier than Meets the Eye?

KSG Working Paper No. RWP04-026
Number of pages: 18 Posted: 09 Jul 2004
Steven Kelman
Harvard University - Harvard Kennedy School (HKS)
Downloads 158 (184,799)

Abstract:

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5.

Effort as Investment: Analyzing the Response to Incentives

KSG Working Paper No. RWP07-024
Number of pages: 48 Posted: 19 Jun 2007
John N. Friedman and Steven Kelman
Harvard University - Harvard Kennedy School (HKS) and Harvard University - Harvard Kennedy School (HKS)
Downloads 102 (258,316)
Citation 5

Abstract:

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Human Resources, Labor and Education, Public Management, Welfare / Health Care/ Social Policy

6.

'I Won't Back Down?': Complexity and Courage in U.S. Federal Executive Decision-Making

HKS Working Paper No. RWP14-040
Number of pages: 31 Posted: 09 Sep 2014
Harvard University - Harvard Kennedy School (HKS), Booz Allen Hamilton, Booz Allen Hamilton and Booz Allen Hamilton
Downloads 82 (296,818)

Abstract:

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DECISION MAKING, FEDERAL EXECUTIVES, GROUPTHINK, ETHICAL DECISION MAKING, WORKPLACE COURAGE

7.

Are There Managerial Practices Associated with Service Delivery Collaboration Success?: Evidence from British Crime and Disorder Reduction Partnerships

HKS Working Paper No. RWP11-011
Number of pages: 61 Posted: 15 Mar 2011
Steven Kelman, Sounman Hong and Irwin Turbitt
Harvard University - Harvard Kennedy School (HKS), Harvard University - Harvard Kennedy School (HKS) and University of Warwick - Warwick Business School
Downloads 77 (308,068)
Citation 4

Abstract:

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Interagency Collaboration, Partnerships, Generic Management

8.

'I Won't Back Down?' Complexity and Courage in Federal Decision-Making

HKS Working Paper No. RWP13-044
Number of pages: 44 Posted: 16 Dec 2013
Harvard University - Harvard Kennedy School (HKS), Booz Allen Hamilton, Booz Allen Hamilton and Booz Allen Hamilton
Downloads 51 (379,953)
Citation 1

Abstract:

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9.

Performance Improvement and Performance Dysfunction: An Empirical Examination of Distortionary Impacts of the Emergency Room Wait-Time Target in the English National Health Service

Journal of Public Administration Research and Theory, Vol. 19, Issue 4, pp. 917-946, 2009
Posted: 09 Oct 2009
Steven Kelman and John N. Friedman
Harvard University - Harvard Kennedy School (HKS) and Harvard University - Harvard Kennedy School (HKS)

Abstract:

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