Raghuram Iyengar

University of Pennsylvania - Marketing Department

Professor

700 Jon M. Huntsman Hall

3730 Walnut Street

Philadelphia, PA 19104-6340

United States

SCHOLARLY PAPERS

16

DOWNLOADS
Rank 9,091

SSRN RANKINGS

Top 9,091

in Total Papers Downloads

10,283

TOTAL CITATIONS
Rank 12,908

SSRN RANKINGS

Top 12,908

in Total Papers Citations

101

Scholarly Papers (16)

1.

Do Friends Influence Purchases in a Social Network?

Harvard Business School Marketing Unit Working Paper No. 09-123
Number of pages: 36 Posted: 20 Apr 2009
Raghuram Iyengar, Sangman Han and Sunil Gupta
University of Pennsylvania - Marketing Department, Sungkyunkwan University - School of Management and Harvard University - Business School (HBS)
Downloads 3,025 (8,689)
Citation 36

Abstract:

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2.

The Impact of Subscription Programs on Customer Purchases

Number of pages: 65 Posted: 01 Mar 2020 Last Revised: 10 Jan 2022
Raghuram Iyengar, Young-Hoon Park and Qi Yu
University of Pennsylvania - Marketing Department, Cornell University - Samuel Curtis Johnson Graduate School of Management and Singapore Management University
Downloads 1,492 (26,345)
Citation 3

Abstract:

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Subscription program, Retailing, E-Commerce, Causal inference, Machine learning, Generalized random forest, Sunk cost fallacy

3.

Omnichannel Marketing: The Challenge of Data-Integrity

Northeastern U. D’Amore-McKim School of Business Research Paper No. 3460580, NYU Stern School of Business
Number of pages: 31 Posted: 09 Oct 2019
University of Minnesota - Twin Cities, New York University (NYU) - Leonard N. Stern School of Business, New York University (NYU) - Leonard N. Stern School of Business, University of Pennsylvania - Marketing Department, Northeastern University - D’Amore-McKim School of Business, The Stephen M. Ross School of Business at the University of Michigan, Massachusetts Institute of Technology (MIT) - Management Science (MS) and University of North Carolina (UNC) at Chapel Hill - Marketing Area
Downloads 1,392 (29,218)
Citation 1

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4.

Putting One-to-One Marketing to Work: Personalization, Customization and Choice

Marketing Letters, 2008
Number of pages: 25 Posted: 14 Apr 2008 Last Revised: 04 Apr 2012
University of Wisconsin-Madison - Department of Marketing, University of Pennsylvania - The Wharton School, New York University (NYU) - Leonard N. Stern School of Business, University of Houston, University of Pennsylvania - Marketing Department, New York University (NYU) - Department of Information, Operations, and Management Sciences, University of Maryland - Department of Marketing, Georgia State University, University of Connecticut School of Business, Dartmouth College - Tuck School of Business, University of Nebraska - Lincoln, Guanghua School of Management, University of Houston - C.T. Bauer College of Business, Northwestern University - Integrated Marketing Communications Program and University of Pennsylvania - The Wharton School - Department of Marketing
Downloads 1,181 (37,079)
Citation 15

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one-to-one marketing, CRM, customization, choice

5.

The Perils of Proactive Churn Prevention Using Plan Recommendations: Evidence from a Field Experiment

Columbia Business School Research Paper No. 13-76
Number of pages: 60 Posted: 13 Oct 2013 Last Revised: 16 May 2015
Eva Ascarza, Raghuram Iyengar and Martin Schleicher
Harvard Business School, University of Pennsylvania - Marketing Department and Columbia University - Columbia Business School
Downloads 937 (51,545)
Citation 14

Abstract:

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Churn, Retention, Field Experiment, Pricing, Nonlinear pricing, Tariff/Plan choice, Targeting

6.

How Interest Shapes Word-of-Mouth Over Different Channels

Number of pages: 40 Posted: 01 Mar 2012
Jonah A. Berger and Raghuram Iyengar
University of Pennsylvania - Marketing Department and University of Pennsylvania - Marketing Department
Downloads 680 (79,026)
Citation 10

Abstract:

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word of mouth, online, offline

7.

A Flexible Demand Model for Complements Using Household Production Theory

HEC Paris Research Paper, No. MKG-2017-1225
Number of pages: 55 Posted: 30 Aug 2017 Last Revised: 16 Oct 2018
Ludovic Stourm, Raghuram Iyengar and Eric Bradlow
HEC Paris, University of Pennsylvania - Marketing Department and University of Pennsylvania - Marketing Department
Downloads 230 (270,383)
Citation 1

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Utility Theory, Multicategory Demand Models, Bayesian Estimation

8.

Consumer Dynamic Usage Allocation and Learning under Multi-Part Tariffs

Marketing Science, Volume 34, Issue 1, 2015
Number of pages: 56 Posted: 26 Sep 2012 Last Revised: 14 Aug 2016
Arun Gopalakrishnan, Raghuram Iyengar and Robert J. Meyer
Rice University - Jones Graduate School of Business, University of Pennsylvania - Marketing Department and University of Pennsylvania - Marketing Department
Downloads 226 (274,945)
Citation 4

Abstract:

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multi-part tariffs, dynamic allocation, consumer learning, dynamic decision making

9.

Selecting Data Granularity and Model Specification Using the Scaled Power Likelihood with Multiple Weights

Number of pages: 49 Posted: 13 Sep 2019 Last Revised: 05 Jul 2023
Mingyung Kim, Eric Bradlow and Raghuram Iyengar
University of Pennsylvania, The Wharton School, Marketing Department, Students, University of Pennsylvania - Marketing Department and University of Pennsylvania - Marketing Department
Downloads 211 (293,505)
Citation 3

Abstract:

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Data granularity, Granularity-model selection, Doubly robust inference, Bias-variance tradeoff, Aggregation bias

10.

Choice Models and Customer Relationship Management

Kamakura, Wagner A., Mela, Carl F., Ansari, Asim, Bodapati, Anand V., Fader, Peter, Iyengar, Raghuram, Naik, Prasad A. , Neslin, Scott, Sun, Baohong, Verhoef, Peter C., Wedel, Michel and Wilcox, Ronald T., Choice Models and Customer Relationship Management (2005). Marketing Letters 16:3/4, 279-291
Number of pages: 13 Posted: 12 Feb 2014
Rice University, Duke University - Fuqua School of Business, Columbia University - Columbia Business School, Marketing, University of California, Los Angeles (UCLA) - Anderson School of Management, University of Pennsylvania - Marketing Department, University of Pennsylvania - Marketing Department, University of California, Davis, Dartmouth College - Tuck School of Business, Carnegie Mellon University - David A. Tepper School of Business, University of Groningen - Department of Marketing & Marketing Research, University of Maryland - Robert H. Smith School of Business, Marketing Department and University of Virginia - Darden School of Business
Downloads 201 (307,136)
Citation 2

Abstract:

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customer relationship management, direct marketing

11.

The Impact of Experiential Store on Customer Purchases

The Wharton School Research Paper
Number of pages: 29 Posted: 12 Feb 2024
Khaled Boughanmi, Raghuram Iyengar and Young-Hoon Park
Cornell University - Samuel Curtis Johnson Graduate School of Management, University of Pennsylvania - Marketing Department and Cornell University - Samuel Curtis Johnson Graduate School of Management
Downloads 187 (328,047)

Abstract:

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Experiential retail, Retailing, Customer engagement, Causal inference, Probabilistic machine learning, Generalized random forest, Topic models, Customer needs

12.

A Bayesian Dual-Network Clustering Approach for Selecting Data and Parameter Granularities

The Wharton School Research Paper Forthcoming
Number of pages: 42 Posted: 11 Jul 2023
Mingyung Kim, Eric Bradlow and Raghuram Iyengar
University of Pennsylvania, The Wharton School, Marketing Department, Students, University of Pennsylvania - Marketing Department and University of Pennsylvania - Marketing Department
Downloads 173 (351,756)

Abstract:

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Data granularity, parameter granularity, network clustering, Bayesian non-parametrics

13.

Modeling Multimodal Consumer Heterogeneity in Conjoint Analysis – A Sparse Learning Approach

Number of pages: 56 Posted: 21 Nov 2013
Yupeng Chen, Raghuram Iyengar and Garud Iyengar
Nanyang Business School, Nanyang Technological University, University of Pennsylvania - Marketing Department and Columbia University - Department of Industrial Engineering and Operations Research (IEOR)
Downloads 141 (417,200)
Citation 1

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Sparse Learning, Multimodal Consumer Heterogeneity, Conjoint Analysis, Econometric Models

14.

The Impact of Tariff Structure on Customer Retention, Usage, and Profitability of Access Services

Marketing Science 30, no. 5 (2012): 820-836., Columbia Business School Research Paper No. 12/30
Number of pages: 17 Posted: 03 May 2012
University of Pennsylvania - Marketing Department, Columbia University - Columbia Business School, Marketing, Koc University and Monash University
Downloads 115 (495,030)
Citation 11

Abstract:

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nonlinear pricing, tariff structure, discrete/continuous choice models

15.

A Low-Dimension Shrinkage Approach to Choice-Based Conjoint Estimation

Nanyang Business School Research Paper No. 20-19
Number of pages: 50 Posted: 29 Sep 2020 Last Revised: 07 Apr 2021
Yupeng Chen and Raghuram Iyengar
Nanyang Business School, Nanyang Technological University and University of Pennsylvania - Marketing Department
Downloads 92 (570,357)

Abstract:

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Choice-Based Conjoint, Preference Heterogeneity, Low-Dimension Shrinkage, Machine Learning

16.

A Conjoint Model of Quantity Discounts

Marketing Science, Vol. 31, No. 2, 2012; pp. 334-350; DOI: 10.1287/mksc.1110.0702
Posted: 24 Oct 2012
Raghuram Iyengar and Kamel Jedidi
University of Pennsylvania - Marketing Department and Columbia University - Columbia Business School, Marketing

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quantity discounts, willingness to pay, choice models, mixed logit, conjoint analysis