Lu (Lucy) Yan

Indiana University - Kelley School of Business - Department of Operation & Decision Technologies

Associate Professor

Department of Operations and Decision Technologies

1309 E. Tenth Street

Bloomington, IN 47401

United States

SCHOLARLY PAPERS

18

DOWNLOADS
Rank 25,311

SSRN RANKINGS

Top 25,311

in Total Papers Downloads

2,812

SSRN CITATIONS
Rank 36,722

SSRN RANKINGS

Top 36,722

in Total Papers Citations

18

CROSSREF CITATIONS

3

Scholarly Papers (18)

1.

Network Dynamics: How Can We Find Patients Like Us?

Information Systems Research 26(3) 496-512, 2015
Number of pages: 38 Posted: 25 Apr 2011 Last Revised: 04 Mar 2018
Lu (Lucy) Yan, Jianping Peng and Yong Tan
Indiana University - Kelley School of Business - Department of Operation & Decision Technologies, Sun Yat-sen Business School, Sun Yat-sen University and University of Washington - Michael G. Foster School of Business
Downloads 482 (83,242)
Citation 6

Abstract:

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social networks, healthcare, network dynamics, homophily, online media

2.

Feeling Blue? Go Online: An Empirical Study of Social Support among Patients

Information Systems Research. 25(4) 690-709, 2014
Number of pages: 39 Posted: 25 Oct 2010 Last Revised: 04 Mar 2018
Lu (Lucy) Yan and Yong Tan
Indiana University - Kelley School of Business - Department of Operation & Decision Technologies and University of Washington - Michael G. Foster School of Business
Downloads 391 (105,763)
Citation 15

Abstract:

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healthcare, social networks, online media, user generated content, Observed Markov Decision Process

3.

Understanding Physicians’ Online-Offline Behavior Dynamics: An Empirical Study

Information Systems Research, Forthcoming
Number of pages: 54 Posted: 14 Aug 2017 Last Revised: 10 Oct 2021
School of Management and Economics, Beijing Institute of Technology, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies, Arizona State University (ASU) - Department of Information Systems, Harbin Institute of Technology and Texas A&M University - Department of Information & Operations Management
Downloads 290 (146,161)
Citation 3

Abstract:

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physicians’ online participation, online-offline behavior dynamics, endogenous system, structural vector autoregression (SVAR) models

4.

Spoiled for Choice? Personalized Recommendation for Healthcare Decisions: A Multi-Armed Bandit Approach

Kelley School of Business Research Paper No. 19-25
Number of pages: 39 Posted: 13 Jun 2019 Last Revised: 10 Oct 2021
Tongxin Zhou, Yingfei Wang, Lu (Lucy) Yan and Yong Tan
Arizona State University (ASU) - Department of Information Systems, University of Washington - Michael G. Foster School of Business, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies and University of Washington - Michael G. Foster School of Business
Downloads 229 (184,526)

Abstract:

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personalized healthcare recommendations, health behavior dynamics, recommendation diversity, multi-armed bandit (MAB), deep-learning embeddings

5.

Shared Minds: How Patients Use Collaborative Information Sharing via Social Media Platforms

Production and Operations Management, Forthcoming
Number of pages: 38 Posted: 08 Oct 2012 Last Revised: 10 May 2018
Lu (Lucy) Yan, Xiangbin Yan, Yong Tan and Sherry Sun
Indiana University - Kelley School of Business - Department of Operation & Decision Technologies, Harbin Institute of Technology - School of Management, University of Washington - Michael G. Foster School of Business and Independent
Downloads 228 (185,243)
Citation 2

Abstract:

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online healthcare community, treatment reviews, experiential information, social information processing theory, latent variable model

6.

Turn Your Online Engagement in Chronic Disease Management from Zero to Hero: A Multi-Dimensional Continuous-Time Evaluation

Kelley School of Business Research Paper No. 19-13
Number of pages: 38 Posted: 24 Jan 2019 Last Revised: 10 Oct 2021
Tongxin Zhou, Lu (Lucy) Yan, Yingfei Wang and Yong Tan
Arizona State University (ASU) - Department of Information Systems, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies, University of Washington - Michael G. Foster School of Business and University of Washington - Michael G. Foster School of Business
Downloads 221 (191,634)

Abstract:

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behavioral dimensions of engagement, timing information, chronic disease management, online healthcare communities (OHCs), multi-dimensional Continuous-Time Hidden Markov Model (CTHMM)

7.

Social Media for Disaster Management: A Study of Hurricane Sandy

Production and Operations Management, 28(10) 2514-2532.
Number of pages: 33 Posted: 17 Jan 2016 Last Revised: 07 Nov 2019
Lu (Lucy) Yan and Alfonso Pedraza Martinez
Indiana University - Kelley School of Business - Department of Operation & Decision Technologies and Indiana University - Kelley School of Business - Department of Operation & Decision Technologies
Downloads 198 (211,241)

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Disaster Management, Content Analysis, Humanitarian Operations, Optimal Matching Theory, Social Media

8.

Asset Supply Networks in Humanitarian Operations: A Combined Empirical-Simulation Approach

Journal of Operations Management, forthcoming., Mays Business School Research Paper No. 2960307
Number of pages: 45 Posted: 28 Apr 2017 Last Revised: 01 Aug 2019
Texas A&M University - Mays Business School, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies and INSEAD
Downloads 145 (274,832)

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Humanitarian Logistics, Simulation, Network Analysis, Exponential Random Graph Models, Dependent Supply, Secondary Support Resources

9.

Good Intentions, Bad Outcomes: The Effects of Mismatches in Social Support and Health Outcomes in an Online Weight Loss Community

Production and Operations Management. 27(1) 9-27, 2017, Kelley School of Business Research Paper
Number of pages: 38 Posted: 16 Jan 2016 Last Revised: 04 Mar 2018
Lu (Lucy) Yan
Indiana University - Kelley School of Business - Department of Operation & Decision Technologies
Downloads 127 (304,123)

Abstract:

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social support, support adequacy, optimal matching, weight loss, social media, sentiment analysis

10.

The Consensus Effect on Shared Treatment Experience in Online Healthcare Communities

Journal of Management Information Systems 34(1) 11-39.
Number of pages: 40 Posted: 07 May 2015 Last Revised: 04 Mar 2018
Lu (Lucy) Yan and Yong Tan
Indiana University - Kelley School of Business - Department of Operation & Decision Technologies and University of Washington - Michael G. Foster School of Business
Downloads 122 (313,202)
Citation 1

Abstract:

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health information sharing, perceived treatment effectiveness, user-generated content, social network, latent variable model, random coefficient model

11.

Modeling Users’ Online Participation: Evidence from Online Weight-Loss Communities

Kelley School of Business Research Paper No. 19-9
Number of pages: 5 Posted: 11 Dec 2018
Tongxin Zhou, Lu (Lucy) Yan, Yingfei Wang and Yong Tan
Arizona State University (ASU) - Department of Information Systems, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies, University of Washington - Michael G. Foster School of Business and University of Washington - Michael G. Foster School of Business
Downloads 118 (320,736)

Abstract:

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temporal dynamics (timing information), multiple behavioral dimensions, community commitment, multi-dimensional continuous-time hidden Markov model

12.

The Hidden Cost of Transitioning to a Paid Service: The Effect of Unexpected Revealing of New Patient Prospects on Physicians’ Service Quality in Online Healthcare Communities

Kelley School of Business Research Paper No. 19-1
Number of pages: 5 Posted: 10 Dec 2018
Indiana University - Kelley School of Business - Department of Operation & Decision Technologies, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies and School of Management and Economics, Beijing Institute of Technology
Downloads 69 (446,206)

Abstract:

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Physician-Oriented Online Healthcare Communities (OHCs), Free and Paid Services, New Patient Prospects, Existing Patients, Service Quality, Regression Discontinuity Design (RDD)

13.

The Kindness of Commenters: An Empirical Study of the Effectiveness of Perceived and Received Support for Weight-Loss Outcomes

Kelley School of Business Research Paper No. 17-29
Number of pages: 38 Posted: 14 Apr 2017 Last Revised: 19 Feb 2020
Lu (Lucy) Yan
Indiana University - Kelley School of Business - Department of Operation & Decision Technologies
Downloads 68 (449,645)
Citation 1

Abstract:

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Online Weight-Loss Community, Social Network, Self-Monitoring, Social Reciprocity, Social Indebtedness, Social Support

14.

Wildfire Response Operations: Intentional Fear Reduction through Social Media Updates

Kelley School of Business Research Paper No. 2021-05
Number of pages: 27 Posted: 22 Mar 2021
University of Texas at Austin - Red McCombs School of BusinessIndiana University - Kelley School of Business - Department of Operation & Decision Technologies, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies and Indiana University - Kelley School of Business - Department of Operation & Decision Technologies
Downloads 58 (486,458)

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Disaster, Operational Transparency, Climate change, Expertise, Social Media

15.

Learning to be Proficient? A Structural Model of User Dynamic Engagement in E-Health Interventions

Number of pages: 33 Posted: 21 Apr 2022
Tongxin Zhou, Yingfei Wang, Lu (Lucy) Yan and Yong Tan
Arizona State University (ASU) - Department of Information Systems, University of Washington - Michael G. Foster School of Business, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies and University of Washington - Michael G. Foster School of Business
Downloads 33 (605,201)

Abstract:

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personal health management, lifestyle change, eHealth interventions, Bayesian learning, perceptions of interventions, dynamic participation

16.

Tweet in Unison? Examining Content Coordination and Social Media Engagement during Disasters

Number of pages: 34 Posted: 02 Mar 2022 Last Revised: 30 Mar 2022
McGill University - Desautels Faculty of Management, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies and Indiana University - Kelley School of Business - Department of Operation & Decision Technologies
Downloads 33 (605,201)

Abstract:

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social media, disaster management, engagement, content creation, coordination

17.

Understanding the Impact of Individual Users’ Rating Characteristics on Predictive Accuracy of Recommender Systems

INFORMS Journal on Computing, Forthcoming
Posted: 13 Mar 2018 Last Revised: 02 Apr 2019
Xiaoye Cheng, Jingjng Zhang and Lu (Lucy) Yan
Indiana University, Kelley School of Business, Department of Operation & Decision Technologies, Students, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies and Indiana University - Kelley School of Business - Department of Operation & Decision Technologies

Abstract:

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recommender systems, predictive accuracy, rating characteristics, rating value, rating structure, network embeddedness

18.

Moment or Momentum? Examining the Effectiveness of the Ecosystem in Online Healthcare Communities

Kelley School of Business Research Paper No. 18-17
Posted: 05 Mar 2018 Last Revised: 05 Dec 2020
Lu (Lucy) Yan and Yong Tan
Indiana University - Kelley School of Business - Department of Operation & Decision Technologies and University of Washington - Michael G. Foster School of Business

Abstract:

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attract-select-attrition (ASA) theory, ASA for online healthcare community dynamics (OHCASA), weight management, weight-loss communities, structural vector autoregression (SVAR) models