Lu (Lucy) Yan

Indiana University - Kelley School of Business - Department of Operation & Decision Technologies

Assistant Professor

Department of Operations and Decision Technologies

1309 E. Tenth Street

Bloomington, IN 47401

United States

SCHOLARLY PAPERS

15

DOWNLOADS
Rank 26,823

SSRN RANKINGS

Top 26,823

in Total Papers Downloads

1,728

SSRN CITATIONS

3

CROSSREF CITATIONS

4

Scholarly Papers (15)

1.

Network Dynamics: How Can We Find Patients Like Us?

Information Systems Research 26(3) 496-512, 2015
Number of pages: 38 Posted: 25 Apr 2011 Last Revised: 04 Mar 2018
Lu (Lucy) Yan, Jianping Peng and Yong Tan
Indiana University - Kelley School of Business - Department of Operation & Decision Technologies, Sun Yat-sen Business School, Sun Yat-sen University and University of Washington - Michael G. Foster School of Business
Downloads 427 (67,297)
Citation 2

Abstract:

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social networks, healthcare, network dynamics, homophily, online media

2.

Feeling Blue? Go Online: An Empirical Study of Social Support among Patients

Information Systems Research. 25(4) 690-709, 2014
Number of pages: 39 Posted: 25 Oct 2010 Last Revised: 04 Mar 2018
Lu (Lucy) Yan and Yong Tan
Indiana University - Kelley School of Business - Department of Operation & Decision Technologies and University of Washington - Michael G. Foster School of Business
Downloads 281 (108,161)
Citation 6

Abstract:

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healthcare, social networks, online media, user generated content, Observed Markov Decision Process

3.

Shared Minds: How Patients Use Collaborative Information Sharing via Social Media Platforms

Production and Operations Management, Forthcoming
Number of pages: 38 Posted: 08 Oct 2012 Last Revised: 10 May 2018
Lu (Lucy) Yan, Xiangbin Yan, Yong Tan and Sherry Sun
Indiana University - Kelley School of Business - Department of Operation & Decision Technologies, Harbin Institute of Technology - School of Management, University of Washington - Michael G. Foster School of Business and Independent
Downloads 190 (159,236)

Abstract:

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online healthcare community, treatment reviews, experiential information, social information processing theory, latent variable model

4.

Social Media for Disaster Management: A Study of Hurricane Sandy

Kelley School of Business Research Paper No. 16-11
Number of pages: 33 Posted: 17 Jan 2016 Last Revised: 19 Oct 2017
Lu (Lucy) Yan and Alfonso Pedraza Martinez
Indiana University - Kelley School of Business - Department of Operation & Decision Technologies and Indiana University - Kelley School of Business - Department of Operation & Decision Technologies
Downloads 150 (195,526)

Abstract:

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Disaster Management, Content Analysis, Humanitarian Operations, Optimal Matching Theory, Social Media

5.

Asset Supply Networks in Humanitarian Operations: A Combined Empirical-Simulation Approach

Journal of Operations Management, forthcoming., Mays Business School Research Paper No. 2960307
Number of pages: 45 Posted: 28 Apr 2017 Last Revised: 01 Aug 2019
Texas A&M University - Mays Business School, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies and INSEAD
Downloads 110 (248,325)

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Humanitarian Logistics, Simulation, Network Analysis, Exponential Random Graph Models, Dependent Supply, Secondary Support Resources

6.

Good Intentions, Bad Outcomes: The Effects of Mismatches in Social Support and Health Outcomes in an Online Weight Loss Community

Production and Operations Management. 27(1) 9-27, 2017, Kelley School of Business Research Paper
Number of pages: 38 Posted: 16 Jan 2016 Last Revised: 04 Mar 2018
Lu (Lucy) Yan
Indiana University - Kelley School of Business - Department of Operation & Decision Technologies
Downloads 102 (261,677)

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social support, support adequacy, optimal matching, weight loss, social media, sentiment analysis

7.

Understanding Physicians’ Online-Offline Behavior Dynamics: An Empirical Study

Mays Business School Research Paper No. 3017974, Kelley School of Business Research Paper No. 17-59
Number of pages: 54 Posted: 14 Aug 2017 Last Revised: 31 Mar 2019
School of Management, Harbin Institute of Technology, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies, University of Washington - Michael G. Foster School of Business, Harbin Institute of Technology and Texas A&M University - Department of Information & Operations Management
Downloads 97 (270,496)

Abstract:

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physicians’ online participation, online-offline behavior dynamics, endogenous system, structural vector autoregression (SVAR) models

8.

The Consensus Effect on Shared Treatment Experience in Online Healthcare Communities

Journal of Management Information Systems 34(1) 11-39.
Number of pages: 40 Posted: 07 May 2015 Last Revised: 04 Mar 2018
Lu (Lucy) Yan and Yong Tan
Indiana University - Kelley School of Business - Department of Operation & Decision Technologies and University of Washington - Michael G. Foster School of Business
Downloads 95 (274,227)

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health information sharing, perceived treatment effectiveness, user-generated content, social network, latent variable model, random coefficient model

9.

Moment or Momentum? An Empirical Study on Users’ Continuous Participation in Online Weight-Loss Communities

Kelley School of Business Research Paper No. 18-17
Number of pages: 35 Posted: 05 Mar 2018
Lu (Lucy) Yan and Yong Tan
Indiana University - Kelley School of Business - Department of Operation & Decision Technologies and University of Washington - Michael G. Foster School of Business
Downloads 63 (348,227)
Citation 1

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Online Healthcare Communities, Chronic Disease Management, Continuous Participation, Social Support, Vector Autoregression (VAR) Models

10.

Turn Your Online Engagement in Chronic Disease Management from Zero to Hero: A Multi-Dimensional Continuous-Time Evaluation

Kelley School of Business Research Paper No. 19-13
Number of pages: 38 Posted: 24 Jan 2019 Last Revised: 28 Mar 2019
Tongxin Zhou, Lu (Lucy) Yan, Yingfei Wang and Yong Tan
University of Washington - Michael G. Foster School of Business, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies, University of Washington - Michael G. Foster School of Business and University of Washington - Michael G. Foster School of Business
Downloads 57 (365,865)

Abstract:

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behavioral dimensions of engagement, timing information, chronic disease management, online healthcare communities (OHCs), multi-dimensional Continuous-Time Hidden Markov Model (CTHMM)

11.

Modeling Users’ Online Participation: Evidence from Online Weight-Loss Communities

Kelley School of Business Research Paper No. 19-9
Number of pages: 5 Posted: 11 Dec 2018
Tongxin Zhou, Lu (Lucy) Yan, Yingfei Wang and Yong Tan
University of Washington - Michael G. Foster School of Business, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies, University of Washington - Michael G. Foster School of Business and University of Washington - Michael G. Foster School of Business
Downloads 55 (372,180)

Abstract:

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temporal dynamics (timing information), multiple behavioral dimensions, community commitment, multi-dimensional continuous-time hidden Markov model

12.

An Empirical Study on the Effectiveness of Perceived and Received Support in Online Healthcare Communities

Kelley School of Business Research Paper No. 17-29
Number of pages: 31 Posted: 14 Apr 2017
Lu (Lucy) Yan
Indiana University - Kelley School of Business - Department of Operation & Decision Technologies
Downloads 46 (402,289)
Citation 1

Abstract:

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Online Weight-Loss Community, Social Network, Self-Monitoring, Social Reciprocity, Social Indebtedness, Social Support

13.

Spoiled for Choice? Personalized Recommendation for Healthcare Decisions: A Multi-Armed Bandit Approach with a Dynamic Discrete-Choice Scheme

Kelley School of Business Research Paper No. 19-25
Number of pages: 32 Posted: 13 Jun 2019 Last Revised: 08 Jul 2019
Tongxin Zhou, Yingfei Wang, Lu (Lucy) Yan and Yong Tan
University of Washington - Michael G. Foster School of Business, University of Washington - Michael G. Foster School of Business, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies and University of Washington - Michael G. Foster School of Business
Downloads 40 (424,591)

Abstract:

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online healthcare platforms, patients’ engagement, personalized healthcare recommendation, weight management, multi-armed bandit (MAB), single-agent model

14.

The Hidden Cost of Transitioning to a Paid Service: The Effect of Unexpected Revealing of New Patient Prospects on Physicians’ Service Quality in Online Healthcare Communities

Kelley School of Business Research Paper No. 19-1
Number of pages: 5 Posted: 10 Dec 2018
Indiana University - Kelley School of Business - Department of Operation & Decision Technologies, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies and School of Management, Harbin Institute of Technology
Downloads 15 (551,690)

Abstract:

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Physician-Oriented Online Healthcare Communities (OHCs), Free and Paid Services, New Patient Prospects, Existing Patients, Service Quality, Regression Discontinuity Design (RDD)

15.

Understanding the Impact of Individual Users’ Rating Characteristics on Predictive Accuracy of Recommender Systems

INFORMS Journal on Computing, Forthcoming
Posted: 13 Mar 2018 Last Revised: 02 Apr 2019
Xiaoye Cheng, Jingjng Zhang and Lu (Lucy) Yan
Indiana University, Kelley School of Business, Department of Operation & Decision Technologies, Students, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies and Indiana University - Kelley School of Business - Department of Operation & Decision Technologies

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recommender systems, predictive accuracy, rating characteristics, rating value, rating structure, network embeddedness