Performance Measurement Practices in Canadian Government Departments: A Survey
25 Pages Posted: 30 Jul 2007
Date Written: July 29, 2007
This paper reports on a survey of performance measurement systems in the Canadian public sector. The survey was conducted in 2006 between May and September. The study findings indicate that performance measures were widely used in the Canadian public sector. These measures were mainly used to enhance program effectiveness but the reporting was largely voluntary. Output measures were mainly reported to internal management although they were subjected to a verification process mainly by the auditor general. Overall, the elements of the new public management (NPM) have evolved to a large extent within the Canadian public sector while the results of the implementations are more conditioned by the understanding of the measures used than the availability of resources.
Keywords: Performance measurements, Canada, new public management, public sector, effectiveness, efficiency
JEL Classification: M40, M41, M48, L32
Suggested Citation: Suggested Citation