Performance Measurement Practices in Canadian Government Departments: A Survey

25 Pages Posted: 30 Jul 2007

See all articles by Nelson Waweru

Nelson Waweru

York University - School of Administrative Studies

Marcela Porporato

York University - School of Administrative Studies

Zahirul Hoque

La Trobe University

Date Written: July 29, 2007

Abstract

This paper reports on a survey of performance measurement systems in the Canadian public sector. The survey was conducted in 2006 between May and September. The study findings indicate that performance measures were widely used in the Canadian public sector. These measures were mainly used to enhance program effectiveness but the reporting was largely voluntary. Output measures were mainly reported to internal management although they were subjected to a verification process mainly by the auditor general. Overall, the elements of the new public management (NPM) have evolved to a large extent within the Canadian public sector while the results of the implementations are more conditioned by the understanding of the measures used than the availability of resources.

Keywords: Performance measurements, Canada, new public management, public sector, effectiveness, efficiency

JEL Classification: M40, M41, M48, L32

Suggested Citation

Waweru, Nelson Maina and Porporato, Marcela and Hoque, Zahirul, Performance Measurement Practices in Canadian Government Departments: A Survey (July 29, 2007). AAA 2008 MAS Meeting Paper, Available at SSRN: https://ssrn.com/abstract=1003813 or http://dx.doi.org/10.2139/ssrn.1003813

Nelson Maina Waweru (Contact Author)

York University - School of Administrative Studies ( email )

4700 Keele St.
Toronto, Ontario M3J1P3
Canada
+14167362100 (Phone)
+14167365963 (Fax)

Marcela Porporato

York University - School of Administrative Studies ( email )

Toronto, Ontario M3J 1P3
Canada

Zahirul Hoque

La Trobe University ( email )

La Trobe Business School
Department of Accounting and Data Analytics
Bundoora, Victoria 3086
Australia
+61 3 9479 3433 (Phone)
+61 3 9479 2356 (Fax)

HOME PAGE: http://www.latrobe.edu.au/business/profiles/hoque.html

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