Dartboards and Clovers as New Tools in Sustainability Planning and Control
Business Strategy and the Environment, Vol. 16 No. 7, pp. 461-473.
19 Pages Posted: 13 Aug 2007 Last revised: 2 Jun 2014
The most advanced organizations recognize that a multidimensional perspective is necessary to integrate stakeholder needs into a long term value creation process; only in a few cases are performance measurement systems able to integrate traditional measures with social and environmental indicators. To quantify sustainability, and to understand the factors that contribute to it, we propose a performance measurement system based on a set of indicators that are structured in two levels: primary and secondary measures.
These measures are further organized using two managerial instruments, showing the horizontal (DartBoard) and vertical (Clover) relationships among them.
Keywords: sustainability management, performance measurement system, stakeholder approach, sustainable development performance
JEL Classification: M41
Suggested Citation: Suggested Citation