39 Pages Posted: 3 Sep 2007
Date Written: September 2, 2007
The 24-hour Knowledge Factory is introduced as a global work environment where work is passed between individuals in other time zones on a daily basis. The evolution of this model is described, from foundations in manufacturing to current implementations in software development. The effective management of information resources is critical to the success of this environment. A pilot study, conducted at IBM, utilized a set of advanced tools for gathering social and technical data from repositories as diverse as source control systems and team meeting minutes. This pilot study provides good insights into how the 24-hour Knowledge Factory concept will operate in a commercial setting. The paper concludes with a set of recommendations for leveraging information resources to achieve the ideal 24-hour Knowledge Factory.
Keywords: Globalization of IS, Outsourcing of IS, Strategic IS Management, Knowledge Discovery, Software Management
Suggested Citation: Suggested Citation
Gupta, Amar and Seshasai, Satwik, The Critical Role of Information Resource Management in Enabling the 24-Hour Knowledge Factory (September 2, 2007). Available at SSRN: https://ssrn.com/abstract=1011417 or http://dx.doi.org/10.2139/ssrn.1011417