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Shattering Negotiation Myths: Empirical Evidence on the Effectiveness of Negotiation Style

93 Pages Posted: 17 Oct 2007 Last revised: 27 Nov 2012

Andrea Kupfer Schneider

Marquette University - Law School

Date Written: November 26, 2012

Abstract

This article provides a current look at how lawyers actually negotiate and should serve to shatter the myth that adversarial bargaining is more effective and less risky than problem-solving. The data reported herein is based on a wide-ranging study that asked lawyers to evaluate the negotiation styles and the resulting effectiveness of other lawyers. First, the study shows that effective negotiators exhibit certain identifiable skills. For example, the research indicates that a negotiator who is assertive and empathetic is perceived as more effective. The study also reveals distinctive characteristics of ineffective negotiators, who are more likely to be stubborn, arrogant, and egotistical. Furthermore, when this adversarial negotiator is unethical, he is perceived as even less effective. Third, the study found that problem-solving behavior is perceived as highly effective. This information should help focus negotiation training toward the task of learning these new skills or modifying ineffective habits.

Keywords: negotiation, adversarial bargaining, problem solving

Suggested Citation

Schneider, Andrea Kupfer, Shattering Negotiation Myths: Empirical Evidence on the Effectiveness of Negotiation Style (November 26, 2012). Harvard Negotiation Law Review, Vol. 7, p. 143, 2002. Available at SSRN: https://ssrn.com/abstract=1022131

Andrea Kupfer Schneider (Contact Author)

Marquette University - Law School ( email )

Eckstein Hall
P.O. Box 1881
Milwaukee, WI 53201
United States

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