Netiquette, Politeness, Strategy and Wisdom

Abstract

This paper provides a pragmatic framework for the analysis of argumentation and written interaction in computer-mediated communication (e.g. in forums or blogs). Grice's maxims are supplemented with a theory of linguistic politeness derived from Leech, which is in turn subordinated to a strategic theory of interaction and finally to a theory of aims and action, as defined in ideology and philosophy. Netiquette, politeness, strategy and wisdom are therefore structurally subordinated to each other in the overall theory of human action which includes computer-mediated communication.

Keywords: Netiquette, Politeness, Strategy, Wisdom, Action, Communication, Interaction, Pragmatics, CMC, Grice, Leech, Goffman, Forums, Blogs, Conversation, Rationality, Aims