In the Company of Spies: When Competitive Intelligence Gathering Becomes Industrial Espionage

11 Pages Posted: 22 Nov 2007 Last revised: 27 Feb 2014

See all articles by Andrew Crane

Andrew Crane

University of Bath - School of Management

Date Written: August 25, 2010

Abstract

At what point does legitimate competitive intelligence gathering cross the line into industrial espionage, and what is it about certain intelligence gathering practices that makes them open to criticism? In order to shed light on current developments in the competitive intelligence gathering "industry" and the ethical issues that are typically raised, this paper looks at three recent cases of industrial espionage, involving major multinationals, such as Procter & Gamble, Unilever, Canal Plus, and Ericsson. The argument is made that, from an ethical point of view, industrial espionage can be assessed according to three main considerations: the tactics used in the acquisition of information, the privacy of the information concerned, and the consequences for the public interest as a result of the deployment of the information by the intelligence gatherer.

Keywords: Competitors, Industrial espionage, Intelligence gathering, Market research, Business ethics, Information and communication technology

Suggested Citation

Crane, Andrew, In the Company of Spies: When Competitive Intelligence Gathering Becomes Industrial Espionage (August 25, 2010). Business Horizons, Vol. 48, pp. 233-240, 2005. Available at SSRN: https://ssrn.com/abstract=1031932

Andrew Crane (Contact Author)

University of Bath - School of Management ( email )

Claverton Down
Bath, BA2 7AY
United Kingdom

HOME PAGE: http://www.bath.ac.uk/management/faculty/andrew-crane.html

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