23 Pages Posted: 6 Dec 2007
Date Written: 1/1/2006
This paper presents a structured methodology, based on the use of a handbook of process models, for redesigning business processes. The methodology is illustrated using examples from the agri-food supply chain domain. We discuss the strengths and weaknesses of this approach, and identify avenues for further work.
Keywords: handbook, business processes
Suggested Citation: Suggested Citation
Klein, Mark and Petti, Claudio, A Handbook-Based Methodology for Redesigning Business Processes (1/1/2006). MIT Sloan Research Paper No. 4569-06. Available at SSRN: https://ssrn.com/abstract=1041061 or http://dx.doi.org/10.2139/ssrn.1041061