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Minority Employees Engaging with (Diversity) Management: An Analysis of Control, Agency, and Micro-Emancipation*

27 Pages Posted: 11 Dec 2007  

Patrizia Zanoni

Catholic University of Leuven (KUL)

Maddy Janssens

Catholic University of Leuven (KUL)

Abstract

This study analyses how minority employees engage with control in organizations. Differently from most critical studies of diversity management, which focus on how minority employees are discursively controlled, we approach (diversity) management as a constellation of both identity-regulating discourses and bureaucratic controls. We assume that minority employees are agents who actively resist and/or comply with the constellation of controls they are subject to. Based on qualitative data collected in a technical drawing company and a hospital, the specific constellation of controls in each organization is first reconstructed. Four interviews with minority employees are then analysed in depth, showing how their engagement with material and discursive controls creates both constraints and possibilities of micro-emancipation.

Suggested Citation

Zanoni, Patrizia and Janssens, Maddy, Minority Employees Engaging with (Diversity) Management: An Analysis of Control, Agency, and Micro-Emancipation*. Journal of Management Studies, Vol. 44, Issue 8, pp. 1371-1397, December 2007. Available at SSRN: https://ssrn.com/abstract=1065895 or http://dx.doi.org/10.1111/j.1467-6486.2007.00700.x

Patrizia Zanoni (Contact Author)

Catholic University of Leuven (KUL) ( email )

Leuven, B-3000
Belgium
32 16 326867 (Phone)
3216326732 (Fax)

Maddy Janssens

Catholic University of Leuven (KUL) ( email )

Naamsestraat 69
B-3000 Leuven
Belgium
32 16 326874 (Phone)
32 16 326732 (Fax)

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