Download This PaperManaging the Paradoxes of Mobile Technology
Information Systems Management, Vol. 22, No. 4, pp. 7-23, Fall 2005
35 Pages Posted: 12 Dec 2007
Abstract
This paper reports on a large-scale, international focus group study that examined the user experience of mobile technology users in Hong Kong, Japan, Finland, and the U.S. We identify eight central mobile technology paradoxes that shape user experience and behavior. We suggest possible design features that relate to the experienced paradoxes and discuss how they could be better managed.
Suggested Citation: Suggested Citation
Lang, Karl Reiner and Jarvenpaa, Sirkka, Managing the Paradoxes of Mobile Technology. Information Systems Management, Vol. 22, No. 4, pp. 7-23, Fall 2005, Available at SSRN: https://ssrn.com/abstract=1070161
Karl Reiner Lang (Contact Author)
City University of New York (CUNY) - Paul H. Chook Department of Information Systems & Statistics ( email )
17 Lexington Avenue
New York, NY 10010
United States
646-312-3370 (Phone)
646-312-3351 (Fax)
Sirkka Jarvenpaa
University of Texas at Austin - Red McCombs School of Business ( email )
Austin, TX 78712
United States
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