Learning to Walk Before We Try to Run: Adapting Lean for the Public Sector
Posted: 23 Dec 2007
This article considers whether public sector organizations regard Lean merely as a set of tools and techniques without considering either the underlying conditions and principles or regard Lean as a philosophy. The authors analyse a series of case studies of Lean in the public sector around four themes process-based view, focus on value, elimination of waste and employee-driven change before considering the implementation approach taken and outcomes achieved. The outcomes were significant, but the authors warn against an implementation approach which focuses solely on Lean tools.
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