Does Counseling Reduce Frequent Emergency Department Use?

35 Pages Posted: 21 Feb 2008

See all articles by Robert W. Wassmer

Robert W. Wassmer

California State University, Sacramento - Department of Public Policy & Administration

Lucinda Winward

affiliation not provided to SSRN

Robert Derlet

affiliation not provided to SSRN

Date Written: January 22, 2008

Abstract

Emergency department (ED) overcrowding is a persistent problem. The Care Connection Program (CCP) is designed to educate frequent users on how to better use existing community services as alternatives to the ED. An evaluation of the CCP interventions for 157 frequent users of the Emergency Department at the University of California, Davis Health System found that patients enrolled in the program for over a year visited the ED fewer times per year than before enrollment; resulting in fewer overnight stays and less total resource cost to the host hospital. Expected savings is estimated to be nearly $9 million per year.

Keywords: Health Economics, Emergency Department Use, Benefit/Cost

JEL Classification: I12

Suggested Citation

Wassmer, Robert William and Winward, Lucinda and Derlet, Robert, Does Counseling Reduce Frequent Emergency Department Use? (January 22, 2008). Available at SSRN: https://ssrn.com/abstract=1093870 or http://dx.doi.org/10.2139/ssrn.1093870

Robert William Wassmer (Contact Author)

California State University, Sacramento - Department of Public Policy & Administration ( email )

Sacramento, CA 95819-6081
United States
916-278-6304 (Phone)
916-278-6544 (Fax)

Lucinda Winward

affiliation not provided to SSRN ( email )

Robert Derlet

affiliation not provided to SSRN ( email )

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